Apps

Reviews for Referral Candy & Affiliate

2017-08-14

United States

Great support and easy to use app

2017-08-14

United States

We use ReferralCandy religiously and have had an incredible experience with their customer support staff. They always respond quickly and walk us through all the questions we have. Two thumbs up!

Oxyfresh

2017-08-07

United States

We use this app on our medium sized ecommerce website. It does a good job for us. Edmund from ReferralCandy support reached out to me and asked if her can help us improve the performance and was able to provide me with a list of things we can do. Support is very easy to reach and they are happy to help.

The Dram Team

2017-08-03

United Kingdom

Fantastic support with set up, including complex integration into our subscription software. Great app, easy to use, great team!

Perfectketo

2017-07-26

United States

best referral app - have tried them all!

Fierce Dealz

2017-07-26

United States

I've heard great things about ReferralCandy, however I've yet to really dive into using it, so this review is more in reference to the customer service. I've contacted the company a couple of times and always received really great customer service. I can tell that they are really focused on customer satisfaction and are super responsive. Really refreshing. 5 stars for superb customer service!

A Moms Attic Llc

2017-07-20

United States

EJ knows what customer service is all about, Very Helpful -

2017-07-20

United States

I just got off the phone with a support rep named Karen and am literally switching my referral program from another one (ALMOST) solely based on the level of support. These referral programs are a little intimidating to get setup, as you want to make sure everything is good before going after affiliates, and Karen went over and beyond to explain and walk me through how everything would work. Had it not been for the call, I probably would have just played it safe and stayed with my existing service because I didn't want to have to "figure out" how to set everything up again. 5-Stars! Definitely looking forward to getting into the service and seeing the benefits!

Essay Revise

2017-07-14

United States

Tippy is the best!!!!!! Great support.

Mikkeller

2017-06-19

Denmark

Good support, thanks to ADAM! And working great so far.

Solar Eclipse Earth

2017-06-16

United States

Exceptional Support. Now we will see app performance over time.

Critical Pass 2

2017-06-16

United States

ReferralCandy has generated so many incremental sales for us! The customer service is also super responsive and has been such a pleasure to work with. We don't have to create tickets and instead can email our rep directly. It's a wonderful thing.

Burton Nutrition

2017-06-06

United States

I had the pleasure of working with Jon D with an inquiry regarding redeeming rewards for one of our advocates, he was very helpful, knowledgeable and overall terrific and super fast with his help Thank you Jon for making this as painless as possible :) Paula Mercado

Futurebikini

2017-05-26

United States

Edmund and Tom were perfect! They understood my problem and they took the right decision for my store. Great customer service! Max

Looblade

2017-05-24

United Kingdom

Folks, You've officially become the most impressive service providers I've seen in a long time in helping us get set-up for our program. Referral Candy is just Dandy! Garry CEO at LooBlade (Spyglass Innovations)

Pro Alpha Nutrition

2017-05-22

United States

I'm new to the Referral Candy app, so I don't have any big results to brag on (yet). However, the customer service has been outstanding. The response time was quick and the information was very helpful. I look forward to working with the Referral Candy team to help build our sales.

Enp Coffee Co

2017-05-12

United States

KAREN WAS AWESOME - Very glad to have her help me!

Vitaline Nutrition

2017-05-10

France

Good app, easy to use, and if you encounter issues, the staff is more than happy to help out ! Adam (from Customer Service) was very helpful, answered quickly and clearly and helped us overcome every obstacle in no time !

Cellcynergy Nutrition

2017-05-05

United States

John was amazing to work with! We had some issues with set up - which I think in part ended up being on my end with my computer - but, he stayed with me every step of the way until it was resolved! I'm looking forward to seeing this app in action!

Fusar

2017-04-28

United States

Great integration with Shopify. Customer service (John D) was very helpful in answering all of my questions. He stayed on with me until everything was resolved and even suggested how I can get back in touch with him if anything else came up. Great job!

Taurian Co

2017-04-28

India

Referral Candy is one of the easiest apps and would definitely recommend it. I got in touch with their customer support because there were things I didn't​understand and Karen helped me through it all. She was really patient and super prompt with her replies. Thanks a lot for all your help Karen! Good job guys!!

2017-04-11

United States

Customer service was very responsive and the app works like a charm, Highly recommended! -Mac Lizzy James Jewelry

Bloomdailyplanners

2017-03-27

United States

This app is working great so far! Excited to see what it can do for us as we are still on the free trial. Friendly and helpful staff.

Vela Boutique

2017-03-23

United Kingdom

Heard about this from Steve Chou (http://mywifequitherjob.com/) and he was bang on the money - super helpful staff, prompt responses, if you even need help as the app is super self explanatory and requires no coding knowledge at all. Fab and an invaluable tool in my select range of installed Shopify apps!

Trialperiod

2017-03-20

United States

This is one of our biggest money makers and there is no doubt in our mind about it. They retain the 3 stars because the program for our clients definitely works and keeps people using the referral links. I am not sure if they have been bought out in the past year but their portal has just turned to hot garbage as well as their customer service. Do you like sitting at loading screens only for them to not show any information? Like to click buttons that just hang out for minutes? Do you like referrals asking why they were not paid last month and then Referral Candy saying they were even though they can't show you? Well then this may work great for you. We have contacted them regarding this many times and get a must be your computer problem type response basically. We have 300 mb internet and 5-6 computers that can not access it properly. Maybe they are not scaled for bigger businesses? We do have thousands of people using it and hundreds of referral orders coming through. Maybe it works great for a smaller business processing around a thousand orders a month but it is not kicking it for our application at all.