Reviews for Referral Candy & Affiliate

Bottega di Lungavita

2018-10-01

Spain

The team from ReferralCandy has amazing customer support. They solve us problems very quickly, specially Derek. We will use ReferralCandy in all our stores in the company. Thanks again to the support team!!

Banish

2018-09-28

United States

Tippy quickly answered some questions I had about the app's features and workaround solutions were presented. Quick and friendly support.

-Great support from Tippy! Fast, accurate and nice, which helped me set up the service in no time. Look forward to using it -Update: great support from Karen as well! Fast and useful replies to check on our program setup

New to this APP - so far customer service is ON POINT. Tippy was very helpful and patient with me while I had technical difficulties. Thanks! UPDATE: Needing help again today and Lorraine was quick to respond and solved my issue immediately. Can not express enough how impressed I am with the customer service from these guys. A++

This app is quite simple to use. Tomas guided me well through my 1st referral campaign. It got created within minutes. I like how easy it is to promote the campaign through ReferralCandy as it partners with Facebook, Mailchimp. So, everything is just a click away!

This is my first day using ReferralCandy. I contacted them to ask some general inquiries. I got Ben to help me out. He was very knowledgable with the product and assisted me as well with my problem about the customization of the banners. I don't like the orange colors of the default theme because it doesn't suit my website but Ben helped me customize it according to my preference. I ended up customizing the theme beautifully. Thank you Ben!

We where able to personalize our emails and pages to our needs as they use foundation for there templates. During our QA process, we contacted support for a couple of questions and Tippy was with me on live chat for the entire day helping me iron out the system so it worked to our needs. Great Product and Amazing Customer Support!

I haven't yet used the app. The set up instructions are basically non-existent although the customer service people did their best to help set up. Not sure if it will work for my business past the free trial period.

Have not yet implemented the platform yet on our site, but the customer service team (Karen) has been very helpful in answering some initial set up questions.

非常感谢 Tippy D.的帮助，我的英语不好，但是他回复的非常快，而且非常的有耐心。虽然已经是下班时间了，但是他还是给予了我很耐心的帮助，用了将近一个小时的时间。我所有的问题都得到了解决。ReferralCandy真的很好用，相信它会帮助我增加很多的用户和销量。推荐给大家！！！

I just downloaded Referralcandy and my experience has been amazing. I worked with Tippy to setup my account, and understand how the referral campaigns work. I'm much more confident with the app, and I know that I can reach out and get help when I need it. Thank you so much!

IntelliSkin

2018-09-12

United States

I just started using this app and so far it has been a delight. I've been working with Tippy to get my bearings. I feel so comfortable now and could not have done it without their help.

Super Application et le plus important est le Support Merci beaucoup Tippy ( Conatct Support Team ) Il m'aidé beaucoup avec les différents moyens de communication pour régler mon problème . Je recommande vivement cette application

Tippy was really helpful in helping me navigating Referral Candy. He really went the extra mile to provide personalised customer support. Thanks for your help! 5 stars to Tippy!

Its an interesting space, Referrals. We've been learning a lot about how to increase our campaign performance with the assistance of Tomas. Thanks a lot for your help! Its a great app, and once harnessed it can be quite powerful - an important element for our marketing arsenal.

Karen is awesome. She was fast and informative. She needs a large bonus this year and an extra week of vacation.

Very helpful support! We were able to walk through the issues and resolutions easily. Thanks!

Tippy was super helpful in helping me test out the ReferralCandy process through my Shopify account.

Very reactive and healpful ! Thanks for the good support

Fast and solution-oriented support, great app. Recommended !

Tippy was incredible! I've honestly never gotten better customer service. Someone give that man a raise! Cannot wait to get started with my program!

Nice app, nice people behind the service. Tippy is helping me setup my program

Just starting and all good so far ! Easy set-up and Karen and Tippy have been really helpful and replied immediatly ! Thanks for the support

Tippy was very helpful. He answered all of our questions and was very knowledgeable.

App works exactly as described. The helpful support from Tippy really secured the 5-star rating.