Reviews for Referral Candy & Affiliate

We use this app for our referral program, and it works great. Would definitely recommend! Easy setup, and Derek has been very helpful with customization.

I recently used Referral Candy for a campaign we ran. It was so easy to use and integrated seamlessly. Being able to customise the messages as well was great. On top of all that, the customer service was excellent, always on hand to help out with anything.

Tippy was very helpful. Thank you Tippy! I am still testing and looking at the app. Hopefully it will serve me well.

Fantastic customer service. Tippy has been very quick in providing assistance and resolving the issues. Keep up the good work.

I have had fabulous support operating this app-- the help I got was easy to access and extremely helpful, Derek B was the best!

Skin Nation

2018-10-24

United States

Karen was great! Very quick in her response. We found the issue and figured out what happened so it doesn't happen again.

Seems straightforward so far (we've only had it a week) - clear dashboard with easy to read metrics - customer service got back to me within 20 min on a question in chat, thanks for the help Jon!

Tippy over at ReferralCandy was fantastic at helping us get stood up and answering some technical questions.

not able to get it to work yet. Setup not working. Hope to get to use the service at some point. Thanks.

I tested this app for a couple of weeks and I like the idea but it is just too expensive for what it is. Pretty much the only option you have is to get your customers to refer their friends and that is going to cost you $49 a month plus 5% of those referred sales. Sorry, but an app like this is only worth about $25 per month and zero commissions on the sales, with such limited features.

Derek from Referral Candy went above and beyond to help me resolve a few problems I was having when customizing my referral program. He was so patient and really explained all of my questions in simple detail so that I could understand what was going on. I can't recommend them enough!

I have added this add with the plans on using it for customers as well as an affiliate program. The assistance from referral candy was fantastic, quick and they've helped me with all my questions. excited to get it up and running.

Tippy has now assisted me multiple times (both with billing questions and advice on upping exposure to our referral program). Very responsive and patient -- I appreciate the attentiveness and personal touch.

Suddora

2018-10-12

United States

Tippy is awesome, the app is awesome. Well worth the money! It has helped us gain even more loyalty from our customers.

Ztylus

2018-10-12

United States

Referral Candy is a great tool for anyone that needs to sell more on Shopify. I got a really helpful customer service "Tippy" to help me and answer all my question right away. We have seen how this app has single-handedly increased our traffic, sales, and referrals. We would highly recommend everyone to try it because of the huge boost it gave us.

They have amazing support. They help us with some technical details in less than one day. We need some translation improvements and Derek has helped as so much, thanks!!

The app is very easy to use and does help to increase checkouts on your site. It is a nice way to increase sales as opposed to standard discounts and coupons. The support is also very responsive and accessible. Tippy has been a huge help!

They are very responsive and Tippy helped us with the platform switch. It's not ended yet but it was helpful to have quick responses. The only issue is that you can't connect more than one store with same ReferralCandy account.

Testing out this app and it seems very promising. The whole UX is Amazing and onboarding is pretty simple. I had a few questions during the setup and Karen from the support team clarified and gave me great advice.

Jeg har netop fået hjælp af Tippy fra ReferralCandy til at forstå hele deres system og komme igang med vores Referral system. Tippy gjorde setuppet nemt at forstå og komme igang med og det fantastiske ved ReferralCandy, er at det er muligt at ændre content 100% så servicen kan tilpasse vores danske kunder. Jeg vil anbefale servicen til andre, som leder efter en service til at komme igang med referrals.

Katies Plates

2018-10-04

United States

Karen was awesome, super helpful with any help I needed! We have made so much more $$$ with this app! UPDATE - Jon was so helpful with an issue I was having - he helped me figure out what to tell my client, and how to fix it! Katie

very good apps and good support with Tippy with all the details and steps. Thank you Tippy and Referral Candy

I'm using this app. Great support and good app. I highly recommend you reading this to get referral ...

Bottega di Lungavita

2018-10-01

Spain

The team from ReferralCandy has amazing customer support. They solve us problems very quickly, specially Derek. We will use ReferralCandy in all our stores in the company. Thanks again to the support team!!

I have used this and it is Amazing! the support team is great especially pink chicken who was ever so helpful as to talk me through the process and figure out what i needed to do. I highly recommend you reading this to get referral candy.