Reviews for Referral Candy & Affiliate

Nava Zahavi

2018-12-11

United States

great customer service, from Timmy, Derek and the RC team. Derek was a ninja at helping me navigate the app when the changes i'd wanted to make completely alluded me. thanks for your support :)

Trying to get the referral candy working through additional 3rd party within Shopify as well, provided me with some challenges and unexpected output or happening. The referral candy support team was fantastic though, very professional and may I say patient to guide me through. So great thanks to Samantha, Thomas and ultimately Derek who pointed out at me that it was just working find and where I had to look for it. The Strength of any APP is not just in the power it can do, but equally so in the Power of the Support team and the Professional organization behind it. Samantha, Thomas, Derek and all the rest of your support team. Thank YOU!

Great costumer service, real fast when needed! Greetings The KROM Kendama team. Peace out and all the best

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!

Anchal Project

2018-12-04

United States

needed help changing some text before launching our referral campaign. the customer service sent me a few quick screen shots and helped resolve my problem in less than 5 minutes.

I just started using this app and when I had a problem Karen helped me to solve it quickly. She is very professional, friendly and helpful. Excellent customer service and definitely recommend the app.

The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.

Great app with great support. I will highly recommend it. They helped us integrate with several apps and done it effortlessly.

I downloaded the app and a guy named Tippy helped me. Excellent and courteous service answered quickly and patiently.

Your Super

2018-11-26

United States

Awesome customer service! Thank you Derek for your time, explanations and for valuing my feedback :) talk soon! ;)

Great customer service! Jon was super helpful, and replied to my questions really quickly. The app is easy to setup

Tippy was so good helping me, Im triying the app and I like it! I think that it has a lot of potential. Thanks again Tippy!

Although I haven't used the app yet, so far the installation and set-up were straightforward and easy. Derek from customer service quickly responded to my queries and walked me through the platform once it was installed. When I had a question he couldn't answer, he made sure to find out the information for me immediately after our call. I am hopeful that this app will be a great fit for our store.

Tippy was very helpful! I had a question about how to change some settings and he did a good job walking me through the process. So far the app has been very good.

Jacked Factory

2018-11-15

United States

Great app and customer service. Very nice as well. I would definitely recommend them to anyone !!

Yet to use the app, but Tippy was very helpful in helping solve an issue regarding the changing of templates!

We recently used ReferralCandy and Derek was very helpful and responded to my question quickly! I would like the app better if we could run two campaigns at once through one account.

This review is for the service not the app. We have yet to really use the program, but the service Jon provided was incredibly helpful. Our business model is a bit nuanced and Jon walked me through how we could make it work. Thank you

We used this app in order to start a referral program. Setup was user friendly and support was really quick to answer our concerns. Thanks

Just started using the app. But great customers service from Tippy! Thank you for addressing all our questions and concerns.

Jon was very helpful and communicative. I appreciated his help with my issues. The customer service is good.

Lorraine offered great support and wonderful suggestions to improve our use of referral candy. thank you!

Love the App and LOVE the customer service. Karen helped me figure everything out. ِAnd know Im ready to get rolling on growing my business and my referrals. Thanks again.

I've been looking for a referral app that would allow me to show a post-purchase pop to customers and make it easy for them to refer their friends. I tested a different app for over a week and got slow responses from their team, and the responses I did get were not thorough at all...then I found this app, and not only are the capabilities much more in line with what I was looking for, but support has been great - Derek Benito was extremely helpful and answered my questions quickly and thoroughly. I'm just getting started with Referral Candy, but the onboarding experience and capabilities are solid so far.

The Ollie World

2018-11-02

United States

Great app that has proved to be very beneficial with increasing sales. Derek Benito is our point of contact and he is very knowledgeable, responsive, and helpful.