Reviews for Referral Candy & Affiliate

Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!

Myles Apparel

2019-01-09

United States

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

I decided to use the referral candy app to grow our customer base and reward our current customers. Derek Has been a great Help.

Simple to install, use, understand and great customer service from Karen. Recommended to set up a solid affiliate program easily and intuitively. It offers lots of flexibility, customization and allows to fit the brand identity of your site

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

Love the app so far and Tippy from the team was also very helpful! Looking forward to start getting my first referrals!

Very good attention in support. Although it remains to be seen that the app is good for my store, at the moment, I have not obtained results.

Great app and great customer service! I had 2 issues on separate occasions that were both quickly resolved by Tippy. He was awesome to work with and I definitely recommend the app.

JustBite

2019-01-04

Belgium

I tried literally every subscription app on Shopify that is available in the app store and found out that Referral Candy was the best of all. Mainly because they have a clean and easy interface and is fully translatable in Dutch. Apart from this, support (in my case Derek) helped me out fast where needed. Thanks for this Derek!

Laird Apparel

2019-01-03

United States

Just getting started. But Tippy from customer services has been hugely helpful, and things are looking great. I am very encouraged.

Thanks to Tippy he helped me out sending the invitation email to all my existing customers, i would love to give it a try and lets see if thisreally helps me to increase my sells.

I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.

Tippy was amazing and very patient and got my issue resolved and was very thorough. Thank you for your help!

Tippy was very agreeable and knowledgeable. I have an interesting case where I would like to use customer referrals as well have an affiliate program. He helped me see that I can have both using Referral Candy! I have to use two accounts to achieve this but it is nice because then things are completely separate! I am excited to get to work and customize these programs. The one thing I really like is the automation of the program. Thanks again for the information Tippy and I will be messaging you for further help.

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

Grateful for the support during setup. Thanks, Tippy! Referral programs can get complex, but they're powerful.

I didn't know how to set properly the app in order for my store to benefit from the whole spectrum of possibilities taht ReferralCandy offers, hopefully Derek took the time and kindly helped me for several days and now it works perfectly! Thanks a lot!

I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)

Bear Mattress

2018-12-14

United States

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

I just tried this app. Quite easy to use. Looks fine. Tom helped me when I have some questions. Very fast response.

Jon is very nice who helped me solve the problem with high efficiency. And also this APP is absolutely great. Everything is fantastic. operation is easy, the pop-up is beautiful and the service is REALLY GOOD!

Referral candy worked very well and the customer service team was a huge help. Tomas went above and beyond working with me over an hour to setup my account and make sure that everything was in order for my store.

Skylar Yoo

2018-12-12

United States

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

Just installed ReferralCandy. Pretty easy so far and the customer support chat feature is amazing. Derek was so helpful and tried his best to provide as many resources as he could find. Only critique is that there is limited customization ability (e.g., I can't change the color of the font) but that is outside of Derek's control. 5 stars to customer support, 4 stars for customization capabilities.

I'm so excited to use ReferralCandy for my store. I'm not very techy and was a bit confused about how to set everything up, thankfully, Tippy saved the day. He hopped on a call with me and walked me through the entire process. So grateful for the wonderful customer service and can't wait to get my referral program going!