Reviews for Referral Candy & Affiliate

It can be a bit confusing to get startet (especially with the Recharge integration) and there were a few hiccups, but the customer service is super helpfull and will even take a personal call to get things sorted (thanks Benz). Also thanks to Thomas and Tippy for being super helpfull! As you can see, it took a bit of support to get everything running smoothly. Probably the best referral software that has a Recharge integration.

Number 9 Fashion

2019-04-26

Australia

App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise. Kudos to Thomas!

Mote

2019-04-25

United States

Good product. They have great customer service. I've never left a review, but they have been really helpful. Derek is the HOMIE.

GadgetiCloud

2019-04-24

Hong Kong SAR

Finally have created my first referral campaign! Thanks for the help from Tomas for the prompt reply and helpful suggestion:)

I've been using this app for some time now and it's been a great product for my business. Customer service is great too, I recently had a matter that Tomas helped me with and he made it such a pleasure, informing me along the way until it was resolved. Thank you

The Reset

2019-04-17

United States

Was so stressed after i installed the app not knowing what my next steps were.. Tippy from Referral candy got in touch with me and guided me through the entire process.. after the call it was a piece of candy to complete the setup.... 4/17/2019 - Still using the app, great customer support from Tippy , immediately was available for help with questions,,, Thank you guys so much.. Update 10/24/2018.... Great customer service- We were wondering how to add custom image to the Social media settings... Karen from Referral candy connected immediately to guide us through... Upload the image through tiny-pic URL and copy and paste the Image URL

Relatively easy to set-up, good functionality and great support who get back to you quickly - particularly from Tomas!

Jon @ Referral Candy did a fantastic job guiding me on a few setup issues, and also helped edit one of their features. Very pleased with the work done!

Seems pretty great so far! We've already had our first referral and I like the functionality and customisation options. Great support too

I used this app. Its very user friendly aap and Support team is also perfect in their job. Awesome.....

The Lip Bar

2019-04-12

United States

I created a program using this service and had many questions along the way. Jon was always super helpful and replied to me really fast each time! He really strived to make sure I was understanding the set-up process and even offered to help by getting in touch with our developer.

Excited to use the app! So far, the integration process went super smooth with the help of Dwight! Thank you! Can't wait to see how the app unfolds~

Great app, lot of features and easy to use. But the best part of working with this app is the SUPPORT ! Amazing support, very very helpful - DEREK overdelivered, he gave me waaaaay more than what I asked for and that was awesome ! Never had such a good support from any other shopify app. Keep it up Guys and take care of my buddy DEREK !

Good service DWIGHT - You're the man! ;) I need to write 100 characters, so i want to let you know how Beautiful you are as well :D

We have been using Referral Candy for a very short time and I love that anytime I have a question or doubt as to how to use the back end, Tippy is always there to help with the best attitude and suggestions. He honestly makes it super easy to navigate Referral Candy. Highly recommend this App and if Tippy can help, you're good!

Linx Vapor

2019-04-10

United States

I have been working with the RC team now for about the past 7 months and their support team has been nothing but stellar. I have worked with Tippy numerous times and he has answered all the questions I have ever asked in a timely and informative fashion. He even takes the time to take an unscheduled call! Good stuff!

Derek was super helpful giving us insights and explaining how to improve our current Referral Candy setup. We had tons of questions and he answered them promptly!

I really like this app and the great support, Chatt with Tomas today and he helped me to set everything up smooth and perfect :) Thanks

Lazy Flora

2019-04-09

United Kingdom

I had a setup call with Tippy, which was incredibly helpful in setting up and understanding how Referral Candy works. So many apps don't integrate with Bold Recurring Orders, or you have to spend hours trawling through articles and dealing with code (which I'm not confident to do). Tippy's help saved me hours and means I am now confident with my Referral Candy setup.

Great company! Great app! Karen did an amazing job working on an issue we had with our billing and payouts - live chat feature is incredible and she was very prompt and kind in answering all of my questions. Definitely recommend this app for any business!

Tippy was very helpful in getting us started with Referral Candy! He was there every step of the way, and was much appreciated. He immediately booked me into a call with him and walked me through the app. Looking forward to him helping us out in the future.

We required a unique integration with Referral Candy & ReCharge so the setup was quite challenging but Derek was an amazing help! Not only did he reply to emails almost instantly, he suggested strategic workarounds and improvements to implement on our app and I could not have been more happier than to work with him. He made our complex integration a seamless experience and even took it upon himself to work with the ReCharge customer service team to smooth out any issues that occurred - Highly recommend Referral Candy for their amazing customer service!

Trophy Skin

2019-04-04

United States

Very easy to set up and use. My account rep, Tippy, is great at checking in with me every month and giving tips and ideas to improve our referral program. Thanks Tippy!

So far so good, I will update if needed in the future as we just started to use the app. Dwight has been very helpful!

It was a little frustrating at first getting bounced around to different people but Tippy swooped in and is my account manager now. He called me after he got off of work to help me through my issues so we could launch today and I couldn't be more grateful for his customer service and help. Highly recommended!