Reviews for Referral Candy & Affiliate

Tippy did an amazing job helping us get setup and it was super simple and fast. We worked through the setup via Google Hangouts and it was awesome. Thank you! Amazing work!

Dwight was very very helpful he help me set my rewards

Customer support was great. Jon did a good job at navigating and addressing all of my questions.

Mini Dreamers

2019-04-30

United States

Very good support and awesome app! Would highly recommend this to anyone who is trying to run a referral program.

This rating is for the customer service we've received so far. We signed up for Referral Candy but as we are in the process of updating our website we weren't ready to activate it yet. Karen M. has been most helpful - she was able to temporarily pause our account so that we could activate it when ready. Also checked in to see how we were doing.

I am currently using the 30 day trial and I couldn't be more pleased! The app is seamless, straightforward and very easy to implement the pop-up, design the email and share on social media. It's a must-have to reward engaged customers.

Easy to get started and so automated that you really don't have to do anything once it gets started. Thanks to customer service helper Karen for answering my questions!

It can be a bit confusing to get startet (especially with the Recharge integration) and there were a few hiccups, but the customer service is super helpfull and will even take a personal call to get things sorted (thanks Benz). Also thanks to Thomas and Tippy for being super helpfull! As you can see, it took a bit of support to get everything running smoothly. Probably the best referral software that has a Recharge integration.

Number 9 Fashion

2019-04-26

Australia

App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise. Kudos to Thomas!

Their Customer Service team is very helpful team via chat and easily reached by phone as well. Good out of the box solution for a referral platform.

The app is very easy to use and all is automatic. This is great for increasing your ROI! Also, the customer service representative called Jon Derek, is very helpful, they know exactly what you need (y)

Mote

2019-04-25

United States

Good product. They have great customer service. I've never left a review, but they have been really helpful. Derek is the HOMIE.

Finally have created my first referral campaign! Thanks for the help from Tomas for the prompt reply and helpful suggestion:)

Was so stressed after i installed the app not knowing what my next steps were.. Tippy from Referral candy got in touch with me and guided me through the entire process.. after the call it was a piece of candy to complete the setup.... 4/17/2019 - Still using the app, great customer support from Tippy , immediately was available for help with questions,,, Thank you guys so much.. Update 10/24/2018.... Great customer service- We were wondering how to add custom image to the Social media settings... Karen from Referral candy connected immediately to guide us through... Upload the image through tiny-pic URL and copy and paste the Image URL

I've been using this app for some time now and it's been a great product for my business. Customer service is great too, I recently had a matter that Tomas helped me with and he made it such a pleasure, informing me along the way until it was resolved. Thank you

Relatively easy to set-up, good functionality and great support who get back to you quickly - particularly from Tomas!

Jon @ Referral Candy did a fantastic job guiding me on a few setup issues, and also helped edit one of their features. Very pleased with the work done!

Seems pretty great so far! We've already had our first referral and I like the functionality and customisation options. Great support too

I used this app. Its very user friendly aap and Support team is also perfect in their job. Awesome.....

The Lip Bar

2019-04-12

United States

I created a program using this service and had many questions along the way. Jon was always super helpful and replied to me really fast each time! He really strived to make sure I was understanding the set-up process and even offered to help by getting in touch with our developer.

Great app, lot of features and easy to use. But the best part of working with this app is the SUPPORT ! Amazing support, very very helpful - DEREK overdelivered, he gave me waaaaay more than what I asked for and that was awesome ! Never had such a good support from any other shopify app. Keep it up Guys and take care of my buddy DEREK !

Good service DWIGHT - You're the man! ;) I need to write 100 characters, so i want to let you know how Beautiful you are as well :D

Excited to use the app! So far, the integration process went super smooth with the help of Dwight! Thank you! Can't wait to see how the app unfolds~

I have been working with the RC team now for about the past 7 months and their support team has been nothing but stellar. I have worked with Tippy numerous times and he has answered all the questions I have ever asked in a timely and informative fashion. He even takes the time to take an unscheduled call! Good stuff!

We have been using Referral Candy for a very short time and I love that anytime I have a question or doubt as to how to use the back end, Tippy is always there to help with the best attitude and suggestions. He honestly makes it super easy to navigate Referral Candy. Highly recommend this App and if Tippy can help, you're good!