Reviews for Referral Candy & Affiliate

Great support. Tippy helped me set up and customize the app. Thank you! Now we are curious about the results.

Derek, he's a superstar. Was able to help me swiftly resolve an issue, and his communication was quick and informative. Very pleased to know that not only is it a great app, but it has a great team behind it too.

Kudos to Karen for the quick and brilliant support! Nice app plus awesome support team, couldn't ask for anything better. Thanks again!

Derek was great in answering all of our setup and integration questions! We haven't used the app yet, but are eager to get started.

I had some questions about customizing elements of the app and Tippy was very helpful. The time difference between us had him online with me at 3 am his time to accommodate my schedule. The app is wonderful, but the customer service is even better.

Extremely responsive support - Tippy jumped on a call with me immediately and help me get set up. Very happy so far, hoping to see some great results from this program! Had an issue with billing and Jon responded immediately to my email and made it very simple for us to fix. Thanks!

Dolls so Real Inc

2019-08-16

United States

Fast response live! Loved the quick reply on chat. I am new to this and that means everything! Thank you so much!

Awesome service! Tippy was great help gave me some upgrades for free to make my campaign run way smoother! Great service! Looking forward to rolling this out!

Derek's support is super helpful and explanatory so he sorted out the problems for me. And we are excited about how ReferralCandy can help boost our affiliate sales!

we are using referral candy for a quite some time and had plenty of questions which Tippy have been resolved. I'm looking forward to using this platform in the months to come!

Jon's support was quick, kind and very efficient, allowing our brand to set up a referral program that suits our needs and valuing a long-term relationship. Much appreciated!

I am using this app from last 30 days and had plenty of questions which Tippy have been resolved. I'm looking forward to using this platform in the months to come!

Planet Protein, Inc.

2019-08-09

United States

Lorraine was very helpful in methodically answering my questions and clarifying any concerns I had. Thanks Lorraine!

I've only been using this for a few days but have had plenty of questions which Jon and Derek have been helping me with. Really great team and I'm looking forward to using this platform in the months to come!

Derek was such a rockstar through the whole integration process. My knowledge of CSS/HTML is very very limited and he made sure everything was set up correctly and patiently walked me through everything with very specific instructions! Thank you very much Derek !!

nude envie

2019-07-31

United States

Derek was very nice and helpful. He gave me good advices on how to make the app more efficient for my store. Great customer service!

Tippy was a huge help this morning! We started in the chat window and he extended the invite to do a google hangout to make sure I was clicking all the right buttons throughout the tutorial - I found this very helpful. He did a scan of our campaign to make sure everything was polished. Thank you Tippy!

Tippy was really nice and gave us really good advice on the product. Referral Candy is awesome. I recommend it.

Derek did a great job helping me out with me question! Very prompt, and quick. Thanks again! It's refreshing to actually receive true customer service.

We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!

This app and the support team are OUTSTANDING!!! Tippy, Who helped me setup my my account was not only patient, but also knew the app well. He was very helpful with selecting the correct photo and the content.

Derek Benito responded quickly and provided me with all the information I needed. I love a quick response!

La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.

App needs some tweaking with the instructions that are posted, but Tippy and Karen in tech support were very patient and helpful getting Referral Candy set up. They were easy to fix --- just need to know how.

Tippy Destacamento was a huge help to us getting things off the ground. He took his time to walk us through everything we should know and just proved very valuable to our company. Made learning Referral Candy so much easier and that level of support will keep us around for a long time!