Reviews for Referral Candy & Affiliate

Become Nutrition

2020-03-31

United States

Referral Candy setup was a breeze and my man Derek help me get everything set up in time!!! I love it when apps are this easy to install and setup!

I am just starting with the app - the service via chat and specifically Karen was hugely helpful and proactive. Thank you

Tippy was very helpful to help me set up Referral Candy. Thanks for that customer support service. I recommend.

Tippy was amazing and helped me with some features I was not aware of. He is so nice and gave me positive and encouraging feedback!!! I wish all customer service representatives were like him :)

Gear'd Hardware

2020-03-27

United States

Tippy is AMAZING! He took all the time needed to make sure we were fully set up. He went beyond to show me how to customize the widgets. If you are on a fence about the functionality their customer service is top-notch. Try to get Tippy to help you.

Lorraine was super-helpful in and was patient with the questions I had for her. Great product and useful for our business.

Good app for existing customers. Not for bigger affiliate program thought. It is really basic and work great to test the market at a small scall. For cutomer referral only.

I use this app to help me program the referral page automatically. It was helpful and I had a few problems and got to solve it instantly with the help of the service provided.

Derek from Customer Service was very helpful! We're just starting to use the app and he helped troubleshoot some questions and uses cases super efficiently.

Customer service (Derek) was excellent!! Quick to reply and very knowledgeable and helpful at getting to the bottom of my issue

Derek was super friendly and helpful. Quick to respond and clear. As customer service should be. Thank you :)

We had great experience with their customer service, and the platform itself is user friendly and easy to figure out!

This is a fantastic app for building a referral program. Tom was a fantastic help in helping us set things up across multiple sites.

Great customer support, very quick response highly recommended Karen is very knowledgeable and has helped a lot to resolve the issue.

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Great support team! Still in the process of setting up the app to our exact needs, but the support we've gotten is getting us there pretty quickly. Would recommend!

Benz was so HELPFUL, knowledgeable, patient & resolved my problem very quickly!!!! If it wasn't for her I wouldn't have been able to use this app properly & now I finally have it working thanks to her. She is a superstar & great customer service, communication skills!

Thanks to Derek, I completely understand how the system works. Awesome strategy, and great customer service. Definitely recommend.

The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.

Lorraine helped me out for over an hour getting set up and was hugely helpful! She was able to make recommendations on the particular reward to start with and even helped format our CSV when it wasn't uploading properly.

Customer supporting team is doing fantastic job. Really quick, polite, and accurate. Thanks a lot for your support, Tomas!

Very nice and quickly support by Jon when I opened the chat to ask for help. I´m trying the app and I hope reach my expectation

PenSachi

2020-03-18

Japan

Amazing company providing wonderful referral service. They also have the best customer service ever! Keep it up, Tomas!

Karen from ReferralCandy's support was amazing at helping us set up our program. She took the time to make sure everything was set up properly and get us going-- thanks, Karen!!

I just started using referral candy and I can't say enough good about the level of customer service that I have received starting out. Thank you Tippy!