Reviews for Referral Candy & Affiliate

Great support team! Still in the process of setting up the app to our exact needs, but the support we've gotten is getting us there pretty quickly. Would recommend!

Lorraine helped me out for over an hour getting set up and was hugely helpful! She was able to make recommendations on the particular reward to start with and even helped format our CSV when it wasn't uploading properly.

Thanks to Derek, I completely understand how the system works. Awesome strategy, and great customer service. Definitely recommend.

The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.

Customer supporting team is doing fantastic job. Really quick, polite, and accurate. Thanks a lot for your support, Tomas!

PenSachi

2020-03-18

Japan

Amazing company providing wonderful referral service. They also have the best customer service ever! Keep it up, Tomas!

Very nice and quickly support by Jon when I opened the chat to ask for help. I´m trying the app and I hope reach my expectation

Karen from ReferralCandy's support was amazing at helping us set up our program. She took the time to make sure everything was set up properly and get us going-- thanks, Karen!!

Tippy was extremely helpful in walking me through the process. Referral Candy's customer service is top-shelf.

I just started using referral candy and I can't say enough good about the level of customer service that I have received starting out. Thank you Tippy!

Tippy was great and extremely helpful. He was Awsome very friendly and helped me to be able to post my pic when i was having problems. Looks Great!

Referral Candy have be a huge help with setting up our referral programs when we launched in a new territory. Tippy personally went out of his way to ensure all my questions and queries were answered. I can't wait to start setting up new programs when we launch in other countries too.

I reached out to Derek on the messenger bot on Referral Candy, and he not only answered all of my questions, but went above and beyond to show me screenshots, videos and tips on how to optimize referrals. He was a tremendous help in giving me detailed examples of how to specifically complete each task I needed help with. Extremely grateful for his support.

Tippy was an amazing help! He went above and beyond to make sure I had everything I needed to make my program successful.

Tom Koetz provided us with top-notch support. He diligently followed up to check-in on our progress and to offer assistance without us even having to ask, which is rare and much appreciated!

Great customer service. Helped me get through setup and a few issues I was having..................................

Customer service on point. For the moment I just did the set up, and I love all the functionalities of the app! Can't wait to use it :)

The support I received was professional and helpful! While there was some confusion at first we were able to figure out the best way to find a solution to our problem. Good work!

Derek was awesome and super helpful! Great service! Referral Candy is easy to use and very user friendly.

Cozigo

2020-02-26

Australia

Fabulous customer service from Tom and Adam - answered my questions and was super helpful. Thank you!

The customer service, Tom was very helpful. He explained things well and were very willing to help!

hydraAROMATHERAPY

2020-02-25

United States

Very user-friendly interface. Simple to set up and get going while still deep enough to provide customizable options. Lorraine was super helpful and helped me figure out a way to do what I needed. Highly recommend if considering and it fits your needs.

I have only been using this app for 1 week, but have fully setup the campaign and am extremely pleased how user friendly it was while also incredibly robust. In addition, the customer service (Benz Jalali) was super quick and helpful. A+ to Benz!

I don't usually leave reviews but Lorraine was outstanding. She was competent and knew the answers to pretty much every question I threw at her. Very patient too. Amazing support.

Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!