Reviews for Referral Candy & Affiliate

Jon was super helpful and very quick to respond! ReferralCandy is great for us, only thing missing is the possibility to customize the widget.

This app is really a good app, and when I have something need to help, Jon is there to chat with me. and the CEO sent me email when I start to use this app. when the CEO is busy, he let other colleagues to help me. and everything follow up. So great company and so great app. This app really help me a lot. And will continue to use it.

AMAZING CUSTOMER SERVICE! I REALLY LOVE THE APP IT'S A GREAT REFERRAL PROGRAM AND THE CUSTOMER SERVICE IS OUTSTANDING

Our customer success manager Derek was amazing. We had been running a discount based reward campaign that we set up ourselves for a short time and we weren’t seeing great results do to the one-time purchase nature of our products. Derek reached out, offered his help, provided excellent suggestions and diligently walked us through the entire creation of a new cash based rewards campaign, answering tons of questions along the way. We look forward to seeing the result of these changes but either way Derek was great a great help!

A great app for referrals and I absolutely love the customer service, always there to help and give time to answer lal your questions. I had Karen help me and she was a lot of help. Really recommend this referral app !

Karen was super helpful in answering all my questions and provided screenshots for additional visuals. Can't recommend her enough!

Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!

Easy to use, great customer service (Lorraine is amazing!). Simple to work with mostly. All around awesome experience so far:) Update: Jon is great as well on the support!

Great app, Derek was very helpful and quick in response when we had technical issues or questions regarding strategy.

Great App . Definitely looking forward to increase my conversions. Set up was simple and easy to understand

Awsome job thanks Tippy, really appreciate your help on the call and for getting us started on referral candy.

Dwight Salagsag - Super awesome, patient and very helpful. Was able to answer all of my questions and everything else i need to setup my store to integrate the referral candy app. I really appreciate it! Thank you awesome team!

Great app and great service! Followed up and made sure I was taken care of too. If you're thinking about using this, try it out.

Antonia Saint NY

2020-02-07

United States

Works great :) Have used this at my other company before Antonia Saint NY and liked for both. And Karen, the customer service rep was really helpful.

Support is near immediate and very detailed. Karen absolutely crushed it for me. Went above and beyond. If I could hire her, I would.

I have not been able to officially use this app yet (that is the reason for the three stars). I have only set it up from the back end. I have not seen it in action. I am still waiting to roll out my business model. Benz has been very helpful leading up to this opening. We are very lucky to have her as a resource/rep. **UPDATE** Im a few days from reopening my store. Benz had been great helping me set up my referral program. Very happy with all of the help that she gave me.

Got amazing support from Jon.helped me to understand the process step by step.Thank you Jon for support.

Robin Piccone

2020-02-06

United States

In the process of setting up the app in our store. So far so good! Reached out to support to help with a few customizations and their response was very prompt and quickly solved the issue.

DWISS

2020-02-06

Switzerland

Great app, and the support is just awesome. I had some problems with the billings and Bryan called me to sort it out. Never saw anything like that in any other app (and I use a lot of apps). Other great super customer service I received form them: Tippy started helping me out to integrate the Referral candy with Recharge, almost there... After one day Benz helped me for another 5 hours and finally it's all running like I wanted it too. Finally also Karen helped me with some issues I was getting when the campaign start running. Was a hard work, and the team was great figuring out how to proper integrate with recharge. Thank you Referral candy team!

Karen went above and beyond to help us get up and running smoothly. Awesome! Very useful application too!

Always great support from Derek. We have a complex implementation and he helped quite a bit with installation. Thank you!

Tom from customer support was super helpful and prompt in replying me throughout my campaign. Thanks for all the help!

Unbelievable customer service! So happy to get started with this app, to launch my business. I think its going to be an amazing success... Exactly what I was looking for.

Derek from support was super helpful! He hopped on the phone with me and walked me through an installation issue.

I had Derek help me serial times. Customer services are good. I got a bit confused by the function. Hope the program will work well.