Reviews for Referral Candy & Affiliate

Great customer service, responds within minutes. Thank you Karen for all the help in getting me accustomed to the app.

This app has been great and when I had a question, Derek from their customer service team was extremely responsive and helped me fix my issue. I have tried other referral programs in the past and ultimately switched because I couldn't get any help. The ReferralCandy team has been great to work with!

Grypmat

2020-05-18

United States

Just started using the app, and so far very excited about it, but I can't speak too much to its use yet since we just started using it. I had a small issue the first day when setting it up, but Derek from the Referral Candy team was very helpful and attentive. Thanks, Derek! Another issue came up and I had a question about integration with the app and Tom was super helpful & quick to respond. Thank you, Tom!

I haven't had a chance to use the effectiveness of the app as of yet, however Benz was fantastic and really spent the time with me to sort things out as i am not very tech savvy. Thank you for your great customer service and hopefully the app will work for me :)

Benz is fantastic, the level of customer support is like no other. She's helped me so much and at crazy times of the day. Can't have wished for anyone more helpful. Helped me with a few tech glitches to make it all work seamlessly. Huge thanks Benz!!

great app! It's made our company a lot of money. We look forward to continuing to work with Referral Candy.

Benz is the best !!! thank you so much for the excellent customer support...Best Ever!!! I would refer this app to all my friends...tyty

Great app and fantastic support from Dwight! Highly customizeable to the look and feel of our store.

It's a great app for the price, if you're looking for a basic referral program. It's reasonably easy to set up, but with a flew glitches (like when you save edited text, the page always freezes so you have to refresh each time!). The service from Derek was great! Super friendly and responsive.

We were really impressed with Referral Candy's integration capabilities and its ease of use. The functionality and useability of the B2B management platform could be improved. However, our Referral Candy rep Lorrainne was incredibly helpful and responsive, enabling us to get our program up and running and optimised quickly - thank you!

The app is very easy to set up and the customer support is perfect! By far the nicest and most knowledgable customer support that I have ever experienced.

Great support by Derek! Spend 1 hour to guide me through the functions and how to set up the app into our shop in a way easy to understand and enabling us getting the app set up ourself without hiring and external expert. -Raine/Sweden

Great customer service Derek was super helpful answering all our questions! The program integrates with Shopify with no effort.

The app is working great for me so far. Jon was very helpful and patient with helping set everything up. Thanks Referral Candy!

Easy to set up and Jon provided timely, super helpful customer support. I just wish the app would allow the advocate to get their discount as a credit on their initial purchase rather than a coupon for their next purchase.

Jon has helped me real quick with a problem I had. I have to try the app already but the support team is really good!

John helped me a lot with recovering my account. Excellent customer care. I was struggling with some feature missing and he worked that out!

I am just getting started but Karen has been a huge help in getting me set up. Great customer service! It's oftentimes the little perks that make a big difference!

The app so easy to setup and Tom Koetz was so wonderful and helped setup are accounts. The customer service is really good. Thank you Tom!

Great app, I had trouble customizing it but Tom Koetz from support helped me a lot. Wonderful experience

Love the app, we installed in on all our stores. The customer service is really great, thanks Tom Koetz for all your help in making sure that we are set up correctly!

Very easy to install, use, and great support! The interface is simple, and the integration works very well.

Derek was very informative and he was able to guide me through the process of how to run campaign in a very easy and explanatory way. Thank you!

I installed this app today, and at first, I had so many doubts but with the help of Tippy and the backend design of the app it was really easy to go from amateur to pro

AMAZING !! Powerful app well developed ! Since my pre purchase questions to the live app assistance, Support team is a 20/10. Fast, super pro and skilled, they made the whole Referral Candy experience FANTASTIC. Tomas, Lorraine, Benz, Raul and more, THANK YOU !!