Reviews for Referral Candy & Affiliate

We have just signed up for a one month trial. I have just finished an induction with Benz who was most helpful. Thank you Benz. Looking forward to lots of referrals.

Jon was amazing. He reached out to see if I needed support which I was already getting from Tomas. Thanks Jon

Derek has been really helpful with getting us set up on Wildgrain! I've really appreciated how he's taken the time to explain everything thoroughly and get on screen share calls.

Nice app, I think it will be really helpful for my store! Thanks Derek for showing me all the possibilities of the app.

Easy set up and great customer service. Jon and Tom both responded quickly and courteously with expert advice

Derek was really great with me. I didn't know how to do...ANYTHING! And he was very patience and kind. Thank you!

ReferralCandy is great, simple to set up, has decent customization and features, works smoothly with Shopify. Customer Service team is always excellent, specifically Karen and Jon have both helped us tremendously over the past year. Thanks everybody!

Great service by Benz. Highly recommend scheduling in a call after you sign up. Referral candy has given us a few extra thousand in sales per month. Definitely worth the money.

Brochu Walker

2020-06-02

United States

Lorraine Garcia assisted me reset my password, she was very helpful. Thank you so much for your help Lorraine!

Currently the app isn't paying out referral bonuses to customers which makes the app useless. Customer service disabled ability to chat with them.

Excellent App - good way to get a referral campaign up an running in a short amount of time. I have a support call scheduled with the team to get further ideas to improve my campaign performance. Really useful and insightful call, that delivered some very valuable tips, that I will be trialling. Both Desmond and Derek were very helpful and knowledgable.

Jon did a great job answering all of our questions. Thank you very much for all of the assistance. We highly recommend the app.

DWIGHT was really helpful in answering my questions when our team needed the support. We are new in using Referral Candy, and we are already liking it!

Even though we are still checking this app out to see if everything works for us, the staff is very helpful. Karen helped me today to figure out how to integrate referral candy with Klaviyo.

Unfortunately, finally we didn't work with them because we need a very picky process. But Dwight and all the Referral team has done an amazing job. we really hope that they can develop soon the solution that we need so we can start working together.

Dwight was really helpful in getting me to learn about the software. It is much simpler than what I thought it would be. I am really looking forward to try this software out and hoping it will increase my sales!

RASICAL

2020-05-27

Japan

The system is easy to use, customer support is fast and very comfortable.However, there is one point to worry about. When canceling, all the created data will be erased, so I want a function to retain this. If the data disappears, translation work and text creation will be difficult again, so there is considerable resistance.

This app helps us convert our customers into brand advocates in just a few simple steps! Beyond that though, their support team is amazing, knowledgeable, and quick to help! Major props to Derek who has been helping me with this app since we first started using it on a wordpress/woocommerce site :)

referral candy is a super app, their suport team are very kind and ready to help in all our demands, very customizable

Love this app - they do exactly as promised and the customer service is amazing! Would highly recommend for people looking for a good referral app

App is easy to use & configure, and back-office gave quick answers to my requests. Great help from Tom Koetz with very complete and crystal-clear answers !

Even though the app isn't as intuitive as I hoped for, their customer support is on point, well educated, friendly and skilled to help and lead you through the process.

This is by far the best referral management app for Shopify. Being able to pay referrers in cash rather than store credit has been huge for incentivizing referrals. Also, Derek is the man. He was very helpful and efficient in resolving an issue I had.

Hands down the best app you can get for referrals. You name it and they have it. Cash, points, percentages, discounts. Had an issue and JON DOLOR addressed it immediately. Highly recommended.

Great customer service! Benz helped me get my app on track. Looking forward to great results as the program takes off.