Reviews for Referral Candy & Affiliate

Derek B. from Referral Candy was a complete lifesaver. He just transformed my experience of the site / the app. He was patient, thoughtful, diligent, and spent hours (4+ hours and counting) and helping me make sure that everything was just right. It's customer service like this that makes me excited to use the app and learn more. Through his help and expertise, he has helped us create a program of which we can be so proud.

AMAZING !! Powerful app well developed ! Since my pre purchase questions to the live app assistance, Support team is a 20/10. Fast, super pro and skilled, they made the whole Referral Candy experience FANTASTIC. Tomas, Lorraine, Benz, Raul and more, THANK YOU !!

Special thanks to RefferalCandy's staff Dwight, who has been helping me with my account issues. Your kind attitude and compassion brings good values to RefferalCandy.

SOPHYGEMS

2020-05-07

Estonia

Great App! Very satisfied! Fast and professional support. Special thanks to Tom. We will use App for our store

Solid support team. Questions and issues get resolved quickly. Hoping for more/better integrations soon with email marketing!

Karen was amazing at activating our account and optimizing it for the best return! We recommend this app to everyone who is looking to improve their customer retention and acquire new customers.

Great app with great support. Jon followed up with me multiple times to make sure we received the help needed. Thx!

I just setup the Referral Candy app today. I struggled for the first couple days with it because of a change that they made to their templating that seems to reduce user drag and drop customization ability. I've been banging my head off the wall until a support employee named Derek came to the rescue. He installed an older template structure that made working in the system really easy. I accomplished more in the first 30 minutes after Derek's help, then in the prior 2 days. Looking forward to seeing the system in action. Really appreciate the help Derek!

Had a really good experience with Tom Koetz this week! he was very quick to respond with a solution for my request. great customer service!

They have amazing customer service. Very quick and efficient! They reply to emails right away and the chat on the tool is very handy.

Received great help getting everything setup, will definitely be building a long term relationship with these guys! :)

Great extra revenue generator for any store, boosts customer service score, customer satisfaction, a great way to have fun with your customers. Derek was really helpful with set up.

It does the trick. Service was solid and the system itself was flexible enough to use in a variety of ways.

I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.

Very easy to use system and the customer support has been fantastic and they have been able to cater for my needs. I like how easy it is to implement, both on to my store and to invite new people to the program. I have only been using this referral program for 2 weeks, invited no more than 100 email subscribers to join and I am already seeing regular new traffic because of this. Thanks team!

We have been using the app for two years now and it is effortless to use with low maintenance and quick customer service! Would highly recommend!

the bests! Karen helps me to do all thinks i nedded. I had some difficult to insert widget in my store and Karen helps me fast to do this. Awsome!

Bubble T Cosmetics

2020-04-29

United Kingdom

Really great app. Installed today and super easy to use. Had great support from Derek and all integrated easily

Jon was super helpful when it came to setting up a duplicate account. We use Referral Candy on multiple sites and the support crew are always so helpful with my questions. Thanks guys!

Tippy helped me a lot with all the app setting and we´re sure this is going to work perfect for my sales performance. Thanks a lot!!!! :)

Tippy helped immensely with the setup and integration on our store. We haven't tested out the application yet but look forward to getting this rolling. Thanks a lot.

Just getting started with the app. Reached out for support and Tippy was extremely helpful in getting my campaign to be customer presentable. He went beyond my immediate questions to give my campaign a better look. Was very patient and helpful.

Such great customer service! Fast response, and very helpful. Great start to using this platform, bring on the sales!

Really easy to setup and much more visually customizable that other platforms we have tried. We also had an AMAZING customer service rep (Derek) to help us get set up and integrated. He was super knowledgable, responsive, and a joy to chat with. So rare.

This review is just about the customer service, Dwight was super helpful in getting Referral Candy set up on our new Shopify site.