Reviews for Referral Candy & Affiliate

Who We Are

2020-09-18

France

I'm giving this app a second try since I think I've deleted it a bit too fast... Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.

Simple, yet easy app to help grow your business through referral incentives. Had an issue editing an email and support got back to me within a few hours helping me edit the sections I needed. So far, I am happy with how this is working out.

Lorraine was helpful and quick to respond. This app is easy to use and it's easy to get started quickly!

Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.

Only just onboarded with Derek but the whole process so far has been excellent. Really helpful, fast to come back to me on any questions and wanting to help me get the most from the solution

Benz was a huge help with letting me know things that would improve our referral program. The customer support is always very helpful and they get back to me quickly. Thanks!

Amazing support from the team at Referral Candy. It does take a while to establish traffic flow (we are in month 4-5) but so far it has been very good! Huge shoutout to Benz Jalali for the amazing and responsive support.

Amazing customer service from Benz! Referral Candy is easy to use and it's well integrated with Shopify, highly recommended.

We are in the setup process now, but Derek from Customer Success has been a huge help in customizing our assets and creating a better brand experience. Although we haven't implemented the program yet, so far, so good with the support from ReferralCandy

Karen gave me great direction, helpful feedback, and took the time to run me through some parts of the set-up that I missed. She even created a quick social graphic for me. Above and beyond support. This app is worth the $$

Amazing app, easy to set up but I asked a little help and Karen from the support help me to be ready to launch my referral campaign from zero to launch. Thank you very much Karen!

JC from Referral Candy was super helpful and incredibly attentive, providing detailed and helpful feedback every step of the way. A+ for customer service!

Tried out the app for a few weeks. I like that they have a trial. Jon - really good customers service.

The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.

The app is very versatile in nature and can be modified to fit many different needs and scenarios of a company, which is very convenient. The installation and integration process with third-party apps is also instant and does not come with any added hassle or worries. But, the thing I look most for when deciding on the right application to purchase is customer service and attention to detail. Shoutout to Dwight S., he was not only able to help answer any queries over email on a timely manner but was also very crucial in helping us get set up as quickly as possible given our short timeline for optimal set up. He offered to get on the phone with our team and help us figure all the details out so we can get started as soon as possible. Thank you Dwight!!

Dwight was super quick, helpful and polite with helping me sort out something with my account. I've been able to temporarily, pause... test and get back on track with everything despite it being confusing at first. I plan to be using this as I start my new store.

The application is great. Easy to move and serves well what is proposed. Support is very efficient. Jon served us very well and took all our doubts.

Easy to install and set up, fast and good customer Service in case of doubt or problem. We totally recommend

Dwight is being very helpful, I don't know what referral candy is at the beginning, now it's clear after his help. Let me try this app!

Mardie was great helping us set up our account and answered all of our questions about the platform. We can't wait to begin using Referral Candy for our customers!

Great experience working with Jon. He answered all my questions and was pleasant to work with. We've enjoyed using Referral Candy thus far.

Nice app, just starting to use it, but it looks promising, also customer service is great and willing to help. Thanks Jon!

Probably the best customer service I've used on any app to date, thanks to Dwight. He literally saved us from having to do hours of menial work :D

Needed some help with setting up an account. Dwight was very helpful and provided excellent customer support!

We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services. Thanks & Regards Satopradhan Vision team