Reviews for Referral Candy & Affiliate

Derek Benito was great in helping me get our referral program going. I really appreciated his patience and explanations of all the features.

Great customer service. I reached out and quickly resolved my issue. The app was also very easy to setup.

Very good app - we use it for refer a friend. And very good and fast hel from Lorraine in support ✔

Really great program, had the features I need. Support was also super timely and helpful in getting going. Very happy with this as one of my key plug-ins.

The customer interface is very intuitive and their customer support is great! I had a difficult request for their team and Jon helped us pull it off with ease.

Derek! Is the best online customer service is very professional This is the best customer service.Derek! Is the best online customer service is very professional This is the best customer service.

The app is functioning and support was good BUT despite fairly high sales of $10k per week, we're not getting purchases from referrals. Not digging that it only lets you have one referral program running and not multiple programs / offers... you're stuck with whatever you initially promise.

I have installed this app, everything is very simple, and i am very happy with the customer service, Derek help me very fast and show very professional company.

Thanks to Derek setting up the App was really easy and all our concerned were taken seriously and taken care of asap. We look forward to getting started!

The Teacher's Crate

2020-10-01

Canada

Excellent customer service! Setup with easy with the helpful staff. Lookign forward to getting this app going!

This app is cool. // 1. Result: I signed up a few days ago. I already got additional sales transaction because of Referral Candy. The tracking works. // 2. Features. The features of the app is good. (2-1) I can send referral invitation email blast to existing customers to ask for referrals. (2-2) I can put widget on my Shopify page, and (2-3) I can put referral sign up on my Shopify store as a separate page as well. There seems to be more features but all the technical feature I wanted were already there. // 3. Customer Support: The support team is great. I talked with Benz and Tomas for on-boarding and technical issues, and they were fantastic. They clearly understood the intention and problems I was working to solve. I've never seen any services offering such nice Customer Support ever. // 4. Pricing: I think this app offers low pricing compared to other apps. It does have commission based pricing, but if it can really boost my sales that much, I don't mind paying the commission. // I hope this app will give me more sales in the following months.

Derek was extremely helpful in answering all my questions and resolving my queries! Very patient, knowledgable, and friendly. Great customer support!

Haven't made our scheme live yet as we're still testing it out, but so far have had EXCELLENT customer service. Dwight has been fantastic and even extended our 30day trial period as we were still in testing phases.

I have yet to get used to this app. Derek is extremely helpful & patient in walking me through on how to use ReferralCandy with Bold Subscription Check-out & Shopify Check-out. I give this app 4 stars as it was quite confusing without the help of Derek. However, I would rate Derek more than 5 stars for his professionalism, patience, and knowledge with his product, ReferralCandy. Thank you very much Derek!

Hopped on a call with Derek few days after installing the app and he was able to answer my questions & walk through my settings to ensure I did it right. This app went above & beyond!

Derek and Benz were extremely helpful and patient when I had several questions for them. They also provided useful links which helped me get the most out of Referral Candy

Playbook Products

2020-09-24

United States

Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.

Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)

Lorraine from RC has been very helpful in transferring our account from one store platform to another.

We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.

Really good customer service. Jon solved my problem in few minutes. Now referral candy is working perfectlly!

Venessa Arizaga

2020-09-22

United States

Great customer service. Jon helped me with an issue with the widget not showing up and responded quickly!

We had a question regarding get this App started and we were helped out very fast. Our support person Tom helped us out very quick and it is very easy to setup, so I could really recommend the App and support :)!

Excellent customer service from Lorraine! She's kind and patient. She's the best in the business : )

Who We Are

2020-09-18

France

I'm giving this app a second try since I think I've deleted it a bit too fast... Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.