Reviews for Referral Candy & Affiliate

I am very excited to see what the app will do to help my business. I had a great call today with Derek Benito at Referral Candy. He walked me through my account to see where I could make improvements and helped me add the widget to the home page. He was so helpful and encouraging. I can't wait to see what happens now that he is helping me!

In order to do a separate campaign for the same store, there was a need to delete all of the advocates at one time without deleting my account. Dwight assisted me in making sure the engineering team at Referral Candy was able to do this in a timely fashion (before the start of the campaign) without the need for deleting my account. Thanks, Dwight, for being so prompt and helpful!

I have questions on how to implement the app and the support, John, patiently helped me. I am now implementing it to my store.

Great Customer service, Tom helped me quickly with some formatting and tex issues. The app is working fine.

Kendamil

2020-11-19

United Kingdom

Still early on with the App and haven't used it in full yet, but Derek has been great. Will leave another review when I've tested it in full

We are presently in the set-up stage of our Store and I have reached out twice and both times I received excellent service. Both Lorraine and Karen were extremely helpful and answered my questions fully.

Amazing app and best support I've ever received from Tom Koetz! Thank you for being so kind and helpful, Tom! I very much appreciate it!

We've been using Referral Candy for a few weeks now and so far it's boosting our sales greatly. I love their chat support - the team have been super responsive and helpful when I've had small questions about the setup!

Mr Derek provided the best support so far, Glad to find a good referral program. All the best! Good service.

Support team were very helpful answering my questions on live chat. Most versatile option I have looked at.

Great support, specially from JC. It is a trusted app provider and I feel really supported. Happy to continue using the app!

I like the ease and automation of this app. Customer service is fast and efficient and Jon is v friendly and helpful!

About the app : Exactly meets my needs. The customization & translation tools could be improved though, but overall very good. About the support : This is the best part of the App. Karen was super helpful and precise in her explanations. And when it's the support team sending e-mail reminders to the client and not the other way around, that's a pretty damn good sign about the customer support reliability :)

I really appreciate your great support, especially to Benz. I have asked several questions and the response as really quick and the explanation was very clear.

I've really appreciated all the incredible support I've received from the team (especially Karen!). Over several days of back and forth's, she always puts in max effort, is very timely with responses, and gets to the bottom of issues quickly. Keep up the great work and I'll be recommending this app to many in the future.

Derek was super helpful in answering some questions I had about the tool Thank you very much Derek :)

JC helped me with something that was vothering me for days in a matter of minutes!! Thanks for being super helpful and very efficient!!

Love the app and the support team! They answered all my questions and went above and beyond! Definitely recommend.

Love this app for the price and the ease of use, Tom from customer service was great too. Starting to see revenue coming in which is awesome.

Nice App....love it !! And the Support is amazing! Derek helped me a lot. I think that will work and the app is amazing!

Excellent customer service provided by Jon. We can't wait to get our affiliate and referral programs going!

Very good app, does what it promises, with very good customer service, I had the opportunity to exchange some ideas with Jon, who was always ready to help and always with the best solution

Great customer service. Derek is sooo very helpful! Can wait to start using this app for referrals!

Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.

So far so good :) Very helpful support team member JON and amazing app features Will use it for a long time thank you !!