Reviews for Referral Candy & Affiliate

Have just integrated this - so I have not been able to fully try it out yet but I had a number of questions on integration and setup (since we have a unique product + subscription) and Derek from customer service was super helpful! He helped me continuously until we sorted it out and set up the program the way I wanted to.

This is our first time launching a referral program on our website and ReferralCandy and Adam have made it an easy, straightforward process from start to finish. Adam was on hand to help guide our integration and settings from day one and enabled us to launch in record time. We would highly recommend.

Referral Candy still the best referral program app out there. Definitely there's room for improvement and their support is aware of it as they keep improving the app and service. Very responsive support and Jon has always been super helpful

The app is really great. It works great and has helped me increase my sales. I had some initial difficulties in connecting to the site, but the assistance immediately helped me to solve the problem and for this I thank the assistant Dwight who helped me.

Everything ok, Product and customer team is fine......................................................

Great product, great customer service by Dwight!! I can heavily recommend the App and its team........

App is looking good so far. There is a bit of a learning curve so I would suggest contacting the help desk professionals. Derek is the agent that helped me and was the bomb.com answering all my questions. Very patient and fun to work with.

Great App and outstanding support. Dwight Salagsag helped me quickly and friendly with a minor issue. Def highly recommended to increase sales and improve customer loyalty.

Great app, and awesome customer support (shout out to Jon!) for helping us solve a critical issue with speed and ease.

We have been searching for a referral program for awhile and ended up with RC. After logging in on my own I was having issues navigating and building out all our communications and understanding the integration. Thankfully I used the "chat" option and Karen popped up as my saving grace! She was concise, friendly, and SUPER easy to work with and walked me through everything without ever making me feel like my questions were stupid. Thanks to her we were able to build out quickly versus what would have taken me days while I explored. Highly recommend working with their service team to get you up and running quickly!

Spring Green London

2021-03-11

United Kingdom

Only just started using this but seems simple and easy. Had a few questions + Dwight in customer service was extremely friendly and helpful (only 4 stars as haven't had much chance to test it out yet)

I've been using this app for 4 months and it works very well. 5 star to the customer service, Mardie, Jon and Derek helped me to solve some issue and to use all the functionality of the app

Their customer support is AMAZING, Derek helped me within minutes with all the questions I had launching the app. Thank you!!!

rippleyogawear

2021-03-09

Israel

Currently, for personal reasons of the company, we have chosen not to use the program even though it is great. The customer service that Mardi gave along the way in trying to work with the program was full of listening, patience and accessibility. When the company will be able to operate with the program I will contact Mardi directly knowing that she can give me all the answers and help we need.

Had some issues setting up a few emails but Jon was really helpful...great to get such a quick response and solution. Many thanks

Very helpful and easy to use. Also the support team is great ! Karen answered quickly and really helped me resolving the problems I encountered so I'm really satisfied !

Very thankful for Derek for his help setting this up! The process was a bit confusing as there were many steps, but Derek was very responsive and answered all of our many questions. Would not have been able to set this up without him! Excited to see how it goes once we fully launch the program.

Hoping for the best with this app..Thanks for the support team, i have talked with several of them as i am setting it up, thanks to Tom, Mardie and the rest of the team. Will write a review again once the app is up and running.

Brilliant customer service from JC, he was proactive, responded to queries efficiently and I feel we will now get the best out of what Referral Candy has to offer. Many thanks JC!

So happy with the customer service provided by Referral Candy. I contacted them by LiveChat and Mardie replied to my message in seconds. She was so kind and helpful. This is so important for any service you provide: how fast and efficient you reply back to your customers' concerns. Thank you so much again, Mardie, YOU ROCK! The software's been working great till now. A very friendly interface and clear information provided all the time. Highly recommended

While there are some issues (the discount code sent to the recipient is not unique and can be copied and leaked), this app does what it needs to do. A big thanks to Mardie for taking the time to teach me how to use it! If you're looking for help, talk to Mardie, who is the bomb.com!

Derek really helped us sign up another business account. The back end is pretty easy to use and it's a good way to generate new leads/ sales.

Niyama Sol

2021-03-03

United States

Derek has been so helpful with helping our company implement this platform! The platform is very easy to use.

Great app and easy to use! Good customer service - Benz was very helpful with my questions/concerns. Worth it if you generate enough sales.

Derek was a huge help with the app integration :) Haven't used the app yet so can't comment on that, but integration was easy!