Reviews for Referral Candy & Affiliate

Dwight from the customer service team was very helpful and quick to respond with the details. This is also valid for the rest of the customer service team. They asked me with all the questions I had. The app is useful and you can customize the templates with your own language etc. but for a small company like us a little bit too expensive at this point of time. I would prefer if it was just a monthly cost besides also adding a commission for them.

I wish there was more flexibility with the design customization, but the customer support was very responsive and answered all of my questions very quickly.

Derek was super helpful on online support! He answered questions quickly and comprehensively. Thank you!

We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.

I received 10/10 support from Benz Jalali! She had answers to all my questions and helped me with the setup. Excited to get started on using the product to see if it works for us.

Well I guess a HUGE problem with shopify apps is that you find yourself in a new app and it massively lacks customer support. Not Referral Candy. I kicked them an e-mail and these people are really on it! They instantly helped me our with everything in such a professional manner! Finally someone understands excellent customer service. No bs, no bla bla just straight excellent assistance! Cheers

Wonderful app and customer service! Derek was my customer rep and he was extremely helpful. Highly suggested.

Customer support was fantastic - had 1 (but truthfully 1000) questions and Mardie was supurb in answering the. Thanks Mardie

We had some issues with integrating to our email provider but Derek was super helpful at fixing them for us. Excited to see referrals start to come through!

We recently launched our Referral Candy program and had some confusion about the back-end settings. Karen was very attentive and helped me quickly sort out the issues we were having. She spent time sending customers their discount codes and making sure we were set up from here on out. Thank you again, Karen!

Great app, great service, excited to see the outcome over the weeks to come. Thanks again, Meagan for your help!

Great customer service! Mardie was very helpful in getting this setup. I highly recommend trying this app.

I received excellent support and options to get done what I think it will take to really grow my business and get word of mouth advertising really going!

We are requiring a unique and more complex integration than most, and though we are still working toward a full integration, Derek has been great support during the process of trying to integrate. He checks in daily to get a progress report, offer helpful advice, and make sure we're taking the right steps. Thanks, Derek!

I just had a great experience with Derek on the support chat. He was really helpful in testing and setting up our referral program and went above and beyond my expectation.

This is an easy to use / set up app and if you get stuck their customer service is very responsive. Definitely worth checking out!

Awesome support from Jon! Knowledgeable and great help always.. very patient and professional in understanding and solving my queries.. keep up the good job!

We just launched our Referral Candy program and I had some questions about the timing of the advocate reward. I reached out via chat and Karen was so helpful! She was able to quickly & clearly provide me with an answer.

Derek Benito was very helpful and able to answer all my questions about setting the app up to best target new customers. Thank you!

Given that we just launched our campaign I cannot comment on the performance yet but the Customer Service has surpassed my expectations. Derek has been responsive, informative, and overall a great resource while setting up our program. He went above and beyond making sure I could customize to meet our company needs. I look forward to seeing how the campaign performs.

Support in setting up this App was second to none. The lovely Karen took time with dealing with my barrage of questions above and beyond what's standard or expected. It's refreshing to have support staff which treat you as a person and genuinely seem to want to help. Keep up the good work KAREN

Super responsive customer service - Adam has always been on hand to help with our set up. We had a lot of questions to do with our setup and we've always got quick answers. Overall, referral candy has been a great solution for us

Much easier to integrate than other apps offering referral. I had tried a cheaper one but you get what you pay for. Friendly and fast customer service too!

Benz in their customer service department was extremely helpful with my set-up. Already seeing some customers sharing my referral links

We are currently setting up our referral program and Derek was here all along answering every questions we had ! App is looking great and it is very easy to use. Keep up the good work guys :) and thanks for helping.