Reviews for Referral Candy & Affiliate

Amazing customer support! Cris was a great help - I can count on him to assist me with any questions that I have. Thank you!

Lorraine was very helpful in answering our questions regarding initial referral emails and reminders! Great app and even better customer service.

Jon was extremely helpful and available. Thanks to him I will managed to get my referral programm ready :) Léonore

Jon was very helpful and answered all of my questions very quickly. I would recommend this app to any Shopify store owner.

Great App and even greater Support! Mardie & Jelson were super helpful in getting us up & running. A lot of flexibility, a lot of customization possible and even multilanguage support.

Caye was really helpful. i just install the app and she was really kind to assist me for all my doubts and uncertain while i am exploring. hope my sales will booast !

Really great customer service team. I dealt with Jon, who was incredibly useful and knowledgeable. App itself integrates well, and has all the features you would want out of a referral scheme. A touch on the pricey side, but happy to pay the price for good quality.

Solios Watches

2021-11-16

Canada

Best support in the world!! The app is also very intuitive to use and user-friendly to integrate. Nothing bad to say about it!

We used this App to help build our database of customers and have already had our first referral within less than a week of setting up.

Benz assisted us for around 6 hours over chat and zoom call trying to figure out how to implement the referral link into the new Klaviyo. We're very grateful for her help and patience.

Excellent Experience and Top Customer Support. Keep on developing features please! Like name sharing which is directly integrated at the checkout page

Cris was very responsive and helped me resolve an issue immediately - and with such a nice way about him!!

Cris was a superstar helping me get set up today! She went above and beyond to overcome a few issues to get set up on Klaviyo and Bold.

Talked to JC in customer support. Fast replies and uncomplicated help! Definitely would recommend the services

great job valerie tysm really did an incredible job helping me navigate referral candy and advised me

Mannequin Madness

2021-11-03

United States

Lorraine gave me outstanding customer service today when I had some questions after my 30 day trial ended. I have decided to go with the paid plan as a result.

JC was very very helpful in getting us onboarded. He presented all of the features in a clear and concise way and was patient when I had any questions about the platform. Thanks JC

Had some questions/issues with Referral Candy's integration with S Loyalty. Benz was an amazing help and very patient as she walked me through process step-by-step. Thank you so much again!

It is a good app, with good support. However, if you are a smaller store like mine is, then I would first recommend to get other marketing channels up and running, like SEO and ads, etc... Referrals are probably among last to sort out, because they are based on your existing traffic numbers and it has a monthly subscription so there is that to account for.

Muy buen soporte. La verdad es que me han atendido al momento y se han preocupado todo el tiempo del estado de la configuración. Gracias Dwight!

we are highly recommend this app and their costumer support team. Dwight was very helpful answering all our questions quickly, Thanks!

Still setting up Referal Candy but we are very higlty recommend their costumer support, Benz was super helpful Thanks

Great app so far. Thanks Caye for helping us set everything up and troubleshooting our issues! Prompt responses and great support.

Still setting up RC but JC & Caye have been super helpful and patient while we ask our myriad of questions. If your looking for an affordable and easy solution to reward your customers or to reward your promoters/influencers then take a look at RC. Setup is easy, Merchant proof. We also like the Klaviyo integration. thank you for your onboarding support RC :-)

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.