Reviews for Referral Candy & Affiliate

This is my first day using Referral Candy wouldn't have been possible without Dwight the customer service rep. He probably is annoyed with how many questions I asked but always had an answer.

Maricris helped me restore my access to the platform quickly and efficiently. I am very happy with the support provided.

Jelson response quickly, very helpful and patience. My problem get resolved instantly with his assistance

The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!

Already got my first referral less then 10 days after setting up the app. Thanks Jelson for the good advice.

I haven't been able to set it up properly yet, but Caye Arahan, Customer Success Manager, has always been very helpful and kind in providing support!

This referral app is easy and quick to set up. It's a bit limiting in terms of what can be customized. However, the support team is quick in helping making adjustments. Caye was super helpful in particular in getting all our questions answered.

Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.

Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!

Testing your app, I find it very usefull! Thanks to Mardie and Katherine, the excellent support they provided me was what I needed and my questions were anwered very quickly

Very responsive live chat team. I chatted with Katherine and she was able to help me set up the app quickly and customize it to my needs.

I had some issues with setup and was able to speak to Cris on Live Chat. She was very helpful and was able to resolve all of my problems very quickly. I recommend the app 100%!

good app and great customer service by katherine. good tips provided as well on how to improve the setup

I had some issues with setup and was able to speak to Dwight on Live Chat which resulted in him doing a video call with me. He was very helpful and was able to resolve all 3 of my problems in less than 10 mins. I've used other apps that I have taken days to get a response, this is the best customer service experience yet. Well done Dwight!

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Amazing support, Cris helps us with some custom implementation. Nice UI, easy to setup...............

I had an issue with installing code for the app so I reached out to Mardie who replied immediately. She was very friendly and helpful and had my issue solved in no time. Thanks Mardie, much appreciaed.

Overcharged due to a customer having the order cancelled and then created again. Reached out to referral candy about this clearly being an identical customer and they responded back saying a refund couldn't be processed.

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

Upper Park Disc Golf

2021-09-10

United States

Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!

Straightforward and easy to set up, working for us straight away. Any queries the support is great, Benz was especially helpful with quite a few questions we had!

Hannah was very helpful and patient to answer my questions and helped solve problems. We are looking forward to using this app more in the near future.

David Archy

2021-09-07

China

The customer service is very good, and Dwight is patient to answer my questions and help us deal with them

The app was really easy to integrate and the support team were really helpful. The options for the type of referral I could do were good. Great App.

This app is very easy to use. As the site promise you can be running a Referral program in no time. Good customer service that is appreciated.