Reviews for Referral Candy & Affiliate

Everything good. Great Service. (Y) Thank you Cris for helping us out via E-Mail. Greetings from Germany

Great app, great customer service, JC was very helpful answering all my questions, thank you for your patience!

I had some issues getting it all set up correctly and Karen patiently guided me through and made helpful suggestions I had not considered. Apparently great customer service isn't dead. Who knew?

Great app and very simple to use! Thanks Jon for the great customer service and recommendations on custom settings.

O'Douds

2021-10-22

United States

helpful customer service, decent app. I don't want to write 100 characters but if I don't write this review they will ask me again to write a review.

Simple to use app. JC was very clear with his explanation and allowed us to understand the platform a lot better. Thanks!!

Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.

我在北京工作为公司开发shopify的相关功能。使用了这个app 来帮助公司实现所需要的功能，连续三天跟referral candy的客服人员咨询了各种遇到的和我不太了解的细节，他们的客服回复很迅速，对我们的帮助很大，经常在跟JC沟通问题。非常感谢 mobile:18501080314

amazing customer service and great app! thank you to katherine for her amazing service. would recommend to other stores

Still learning as only just integrated with Klaviyo, but it integrated easily. Support from Jon was quick and helpful.

Pavlok

2021-10-14

United States

Great product, and great API. Both Tippy and Mardie was quick, jolly and most of all helpful! Thank you so much!

Great app and amazing customer support. Cris and Mardie really helped out throughout my set-up! Very easy to set-up with the customer service reps!

Incredibly easy set up, really easy to use, and exceptional round the clock customer support. Super happy with this app for customer referrals and affiliate program.

Terrible app and even worse support. Discount codes do not work on the "new" shopify checkout, wasted 3 weeks waiting for a reply from support, coveniently in that time I was billed, only to be told they can help and ticket was closed.

This plug-in is very simple to set up, and it can immediately meet our needs. And Benz quickly helped me solve the problem.

Katherine was a great help today and answered all my questions. I appreciate the live chat option and Katherine was quick to respond and provided resources and links to help us get started. Thank you!

BRAUZZ.

2021-10-06

Belgium

JC Fajardo helped me running though all the product specs really well. Afterwards implementation was easy and if I had a question I just hit up JC.

Love the ease of setting this up, when I did have a question, Dwight was quick to respond - even in the early hours of the night. thank you!

Referral Candy has helped us to easily grow our customer base via referrals. Moreover, the team has been very responsive and helpful in all our inquiries. Would definitely recommend and keep using!

6AM RUN

2021-10-01

United States

this app has been very helpful with growing our business and customer base. Working with Valerie as a CSM has been very easy and she has been super helpful. She is very quick to respond to our emails and came very well prepared to our meetings with industry knowledge and tips on how we can improve our use of this app

amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!

The customer service team is AWESOME!!!! Especially Benz, who spent about half an hour with me today explaining how different features work and assisting me to fix an issue for a customer of ours.

This app help us to acquired many customers. When we have little questions and inquiry it to supports, they give the response so quickly. Thanks quickness and kindness my rep Dwight.

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

I've been very impressed with this app and the customer service I've received from Mardie. I had lots of questions and Mardie was able to answer them all in a quick and timely manner.