Reviews for Referral Candy & Affiliate

The application is very easy to use! We are happy to launch our referral programm !Thanks a lot to Jon & Caye who helped us each step of the way :)

I cannot say anything about the performance yet but the setup was very easy. One thing that I'd like to change is to ease the switch between languages. This was a bit of a hassle since I needed to translate a lot of phrases from English to German manually. Other than that everything was great. The customer support I received from Benz, Jelson and Cris was outstanding. Thank you guys!

The app is great, still haven't seen how customers react. But their customer service is amazing! They literally explained everything I needed help with. Thank you Mardie, Benz and Jon :)

Mardie was very helpful in helping me set up Referral Candy. She walked me through the whole process until I was able to get everything sorted out. I was impressed with her customer service

The support is the best I have seen so far. Each step of the way you can chat with them and they support you every step of the way.

Apothia

2021-12-13

United States

Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!

I have yet to activate the app, but I am very impressed with the setup process so far. I have already used the chat to get clarification and Lorraine was very helpful. I can't wait to see how this app helps in my referral program.

We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!

Mardie really helped me out achieve my goals and had answers for all my questions! Really good customer support!

The app is easy to use. Looking to get more sales. Dwight has been responsive. Highly recommended!!!

I'm happy with JC's kind support. I could start using ReferralCandy quickly thanks to his great introduction.

Super friendly support team, eager to help you get all set! Looking forward to seeing results from this referral app. Special thanks to Lorraine and Mardie! :)

JC is really helpful and patient. The response from the team is instant. Great service and support!

Terrible deal for store owners. On top of the $50/month, they take 5% commission on the next THREE orders for each referred customer (it's in the fine print). Say your average order value is $100. You'll pay them $15 for each referral. Why would I do this when there are plenty of apps that charge a flat rate of $50/month. Or when I can pay FB ads $5 to acquire a new customer? You'll also have to factor in the cost of referral discounts (assuming 10% coupons for referred and referrer, $100 AOV, that's another $20 in cost. Your app looks well thought out, but please reconsider your revenue model.

Super App! Klappt alles hervorragend. Wir sind sehr glücklich über den guten Support und die Funktionen.

Nice app and good support, some things look unclear at the start but once set up it works very well. Also special thanks to Mardie for the great support!

Good and fast customer service. Very helpful and did as much as they could to help get me set up. Mardie was a lot of help.

Referral Candy works great and the customer service is really good. Thank you Cris for your support.

Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend

Great customer service, benzj assisted with setting up referral candy and extended the trial until it was active.

Dwight provided excellent customer support! Super responsive and helpful — answered all of my questions and even extended our free trial another month so we can test things out more.

Easy set up and excellent customer service! Jelson was always very helpful and took the time to help us step by step to solve our problem. He also took every opportunity to give us additional recommendations to improve our program.

Amazing customer support! Dwight was the best - I could count on him to assist me with any questions that I have. Thank you!

We haven't implemented the app yet but so far their customer support has been great. Maddie was very quick to reply and assist.

I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!