Reviews for Referral Candy & Affiliate

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.

Yoga Democracy

2022-02-02

United States

great app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.

App works great and customer service is really really strong. Anytime have a question there is fast and complete follow-up and circling back to back sure everything is answered and working correctly. Highly recommend!

Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

The APP has been working great for our store. Also their customer service has been great whenever we had an issue.

So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.

Brilliant customer service from Cris. Answered all my questions quickly and clearly. Looking forward to getting started!

Jelson from Referral Candy was amazing. He patiently answered all my questions in detail and walked me through the process. Referral Candy will probably have my business for a long time because of him.

Referral Candy was super easy to set up and kick your referral program into high gear. Highly recommend scheduling a call after you sign up. Referral candy has given us extra thousands in sales per month. Definitely worth the money.

The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!

We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.

I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.

Easy to use tool! It's an all-in-one app for your referral program. Highly customizable. On top of that, an excellent customer service.

Caye is really helpful with my concerns, she's very proactive in answering all my questions with much clarity.

Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!

Emilie Heathe

2022-01-25

United States

Great customer support, especially from Katherine! Helped make onboarding with the platform a breeze

I had problems with integration but with excellent help and service from Caye, it was solved within no time.

Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.

Great customer service when starting out - very helpful and with lots of detail! A+ on Customer Service!

JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks

We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!

Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)