Reviews for Referral Candy & Affiliate

Excellent customer service (Jelson), prompt responses with thorough solutions. Some improvements can be made with the automation of the program such as having an automated notification when the review period for a referral is about to end. This would make it less likely for us to miss any returns made.

We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!

Just started using this app recently, and have to say the support is very responsive, and helpful. Val was lovely, and answered all my questions quickly!

Good app, easy to use. Also has excellent customer service via live chat, which many other apps do not have

It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!

Have just been walked through on how to this app by JC, such a helpful chap. Has made the whole process understandable and easy to use, thank you!!

Awesome referral app! Very simple to use and the support team is the best. Would recommend this to anyone who is looking for a referral program.

This is a great app if you want to create a referral program with minimum effort. The costumer service is also great, Lorraine was very helpful.

Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.

Really Awesome Experience i had, for any kind of issues will be resolved immediately as i had one widgets issue they resolved within 24 hrs, it is really amazing i just loved it

Nice apps and customer team Benz is very nice. hoping it will get more features cause I dont wanna change so frequently.

Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too

The app is great because you can offer product gift to advocate and not only coupons and the customer service is great ! Thanks Cris for your help ! But I put only 3* because the app cannot work with SEAL subscription and Seal subscription is the only subscription's app working with stripe. (In France we don't have a lot of choice...) I really would love the referral program works with subscription's products... I hope it will change in the future ;-)

Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!

Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.

It's easy to set up referral program and customer support is great. Thank you for promptly handling the matter with care Cris and Jelson :)

I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.

We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.

ergonofis

2022-02-10

Canada

Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!

I needed some help setting up an integration with a third party app. I contacted RefferalCandy support and got a response from the lovely customer support agent, Katherine, within 10 seconds! I got the help I needed and all my questions answered. I have tried many refferal apps in the past, but RefferalCandy is definitely the best you can get, and for a fair price. I would reccomend anyone looking for an affiliate or refferal app to give RefferalCandy a try.

Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.

Customer service of JC was helpful, he immediately jumped on a call. Prefer that over email. Thanks for the help.

The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.

It's a good app, and even though I've only just started using it, I think it's going to be a good experience. The customer service staff also helped me enthusiastically and quickly solve the problem

Very fast customer support responses. Cris was a breeze to work with and was very thorough on answering my questions. Great app and support!