Reviews for Referral Candy & Affiliate

I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.

We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.

ergonofis

2022-02-10

Canada

Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!

I needed some help setting up an integration with a third party app. I contacted RefferalCandy support and got a response from the lovely customer support agent, Katherine, within 10 seconds! I got the help I needed and all my questions answered. I have tried many refferal apps in the past, but RefferalCandy is definitely the best you can get, and for a fair price. I would reccomend anyone looking for an affiliate or refferal app to give RefferalCandy a try.

Customer service of JC was helpful, he immediately jumped on a call. Prefer that over email. Thanks for the help.

Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.

It's a good app, and even though I've only just started using it, I think it's going to be a good experience. The customer service staff also helped me enthusiastically and quickly solve the problem

The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.

Very fast customer support responses. Cris was a breeze to work with and was very thorough on answering my questions. Great app and support!

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.

Yoga Democracy

2022-02-02

United States

great app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

App works great and customer service is really really strong. Anytime have a question there is fast and complete follow-up and circling back to back sure everything is answered and working correctly. Highly recommend!

Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.

Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

The APP has been working great for our store. Also their customer service has been great whenever we had an issue.

So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.

Referral Candy was super easy to set up and kick your referral program into high gear. Highly recommend scheduling a call after you sign up. Referral candy has given us extra thousands in sales per month. Definitely worth the money.

Jelson from Referral Candy was amazing. He patiently answered all my questions in detail and walked me through the process. Referral Candy will probably have my business for a long time because of him.

Brilliant customer service from Cris. Answered all my questions quickly and clearly. Looking forward to getting started!

We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.

The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!

I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.

Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!