Reviews for Referral Candy & Affiliate

These guys are amazing! really know their stuff and guided me through the entire process! I hope positive this will be beneficial for my business.

I just tried the app and have no idea how well it performs but the support guy, JC was a pro and was accessible immediately.

Really helpful staff member JC talked me through everything! Answered all my questions and very helpful

RAD Roller

2022-04-22

United States

This app was easy to get started with and my account rep, Vino, was fantastic! They answer questions in a timely manner and even took a call with me to make sure I was set up for success.

Setup was quick, but there was some customization we couldn't figure out how to do. We reached out to the Support team one a couple of occasions and had the pleasure of working with both Erbin & Jon. They were able to quickly understand my requests and were able to customize ReferralCandy even more than the admin lets us, tailoring our referral program to be EXACTLY what we needed. We owe a big THANK YOU to both of them!

still setting it up but just wanted to come on to say Jelson has literally already been so helpful and so quick at responding. Only downloaded it about half an hour ago and responded within about 30 seconds. Insane service.

Referral Candy is AMAZING! I've already made sales within a few days of launching my referral program in my new shop. The customer service is phenomenal, Jelson was very patient with me while I was having issues with my browser and log-in. And he recommended the Post-Purchase Pop-Up Widget which is a must, and a few other options to customize my banner and social media messages to better reflect my brand. He also kindly referred me to the Best Practices for Setting Up Referral Rewards page when I asked his advice on what discounts I should be giving. Awesome Product and OUTSTANDING customer service!!!!

Works as intended. Customer service was super quick to respond via Chat. Katherine was very helpful!

App works well, it is easy to set up, ready to be used and it has great customer service that replies fast

Best customer service of any app I've used!! Had an issue that I realized was a Klaviyo problem, rather than Referral Candy. Once the issue resolved, the app worked like a charm. Excited to see what sales can be generated!

While setting up Referral Candy I had a couple of questions and Erbin from support was a HUGE help. They answered all my questions so we were able to confidently set up the app. Thank you Erbin!

Taste Ireland

2022-04-14

Australia

Perfect app. Customer service is even better. Jelson is genuinely one of the best service persons I've ever dealt with top-notch customer service. my rating is for customer service rather than the app.

Great customer support from Lorraine - can be a bit fitched in places but just reach out for support!

All Citizens

2022-04-10

United States

Great app - I have been using it for years and it functions well. CS is very helpful and app is very easy to set up and use.

Brilliant Customer Service. Super quick and efficient. In less than a minute, my problem was sorted. Thanks a lot.

Perfect app. Customer service even better. Katherine is truly one of the best service persons I've ever dealt with.

got very promptly support from Lorraine to get my campaign up and running. UI is easy to use and setup time was very minimal.

BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!

Muy buena atención al usuario. He tenido algún problema, al parecer no relacionado con la app, pero sí con la plataforma de Shopify, y aún así, el equipo de atención me atendió y resolvió mis dudas. ¡Gracias!

Super service and great product. Amazing customer support by JC helping with installation and customisation.

Jelson did a fine job for customer service, hard to come by nowadays. Much appreciated for a new account holder. Awesome.

Great customer service. Katherine was very helpful, knowledgeable and quickly responded to all queries in regards to setting up the account.

Katherine did a great job walking me through the affiliate process and answering all my questions in a timely manner.

Katherine was very responsive and helpful in providing guidance on the initial setup of the application.

Great app with great customer support! Cris was very helpfull. Already had our first sale in 12 hours.