Reviews for Referral Candy & Affiliate

Great support from Cris Lopez. Followed through until our issue was resolved. Have been a long term user of Referral Candy and had very few problems with it. Highly recommend.

Referral Candy has been an amazing app so far helping us turn customers into raving fans and affiliates! Would highly recommend! Their support team are also fantastic!

Katherine just helped me get out my first-ever RC campaign. Very gracious and professional. Actually provided more service than I asked for. Unusually helpful. Thanks Katherine!

Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.

Our brand signed up for Referral Candy and had so many questions about navigation, implementation, and set up – however Jon was so amazing in answering our questions with ease and supporting us every step of the way! He's been absolute great at responding to our emails and chat. Amazing service and look forward to seeing the results from the program!

Karen Manuel was incredibly helpful to our team in setting up our Affiliate and Referral program. Alejandra was also very informative in providing us the best solution to our issues.

We've used RC for 2 years now and it's super simple to use and their customer success team have always been very responsive and helpful. I can't fault it if you're looking for a referral program!

The experience was great. I'm new and there's a very patience and knowledgeable young lady back there named Katherine. I appreciate her time and handling me with kid gloves. Thanks K!

We just signed up for ReferralCandy, and I was asked to take over the program without having been a part of the discovery. I contacted support via the chat and delt with Jessa and Ines a few times. Each time they were both was SO HELPFUL and answered my questions and helped me get a resolution very fast. I appreciate the amazing customer service!!

Benz Jalali solved all my doubts! I couldn't really give a try on the app yet, but all the configurations and customizations seem great for us! Thanks!

We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.

just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero

Overall good experience with the app so far, it's early days but the customer support has been very good. I received quick and efficient service from Benz.

Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.

5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.

JC was very patient with all my questions. He helped me on all settings, progress. One of the best experience.

Wilderdog

2023-01-10

United States

Katherine with support is awesome! She was super helpful, as the app itself is not very intuitive to set up. But we'll see how it goes once it's activated!

I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!

We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!

Pretty straightforward to use. I am still a little confused with the Klaviyo integration. Still a little too new to see any real results yet. Customer service is top notch, and always very quick to reply. Katherine has been extra helpful.

Great app and even greater support. Vino from the Support team has gave it all to help me transferring from woocommerce to Shopify and we succeeded. Thank you! Got another call wqith JC today. He helped me with a go through the app and showed some improvements. Thank you for your time

Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!

Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.

Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!

App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!