Reviews for Referral Candy & Affiliate

Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience

Good, swift customer service and ap works well. No complaints from our side, and program works well.

Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app

Katherine was very helpful with a small issue we were having. Turned out to be a "user error", however she stuck with me and resolved the problem.

JC provided some amazing support. It ended up being user error on my end and he was very gracious and informative in his responses as we were troubleshooting!

Wonderful customer service from Derek and Jessa- they personally helped me get the App up and running and took the time to meet me via Zoom. Looking forward to seeing how this goes!

The interface is great to use. Perfect customer service (Jessa) easy setup and works fine. Would be nice to automaticly had some translations (for the future)

J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher

Hi, I have just finished setting up this referral app with the help of Katherine and Jelson. The support is fantastic and so far I've found the app extremely easy to set up. Looking forward to seeing some results.

Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation

We were looking for a referral app & out of all of the ones we searched for, this has been the easiest to set up. They also have a reliable customer support team & the referrals work!

Just downloaded the app and it's super easy to get setup. I spoke with JP over the chatbot who's friendly assistance helped me sort my issue. Thank you!

lollaland

2022-10-18

United States

Great customer service, especially JON! Looking forward to seeing what this app can do. Hopeful it provides some results.

The team at Referral Candy was very friendly and helpul. Lorraine assisted me with the questions in regards to the integration between RC, SHOPIFY & KLAVIYO

Jelson was kind and very helpful with all the information I asked. A great customer service and a really good product.

Great app and amazing support from their team! Pretty easy to install and set up despite how complex the functionality is.

Great app and even better support. I received very helpful support from Katherine who would not stop providing support until my query was sorted. Thank you so much

Support is amazing, thank you Jessa for being understanding and clear with the information. Cant wait to try the program

App is working nicely and looks good. A lot of things work out of the box and are easy to configure/update. Their customer support is also very helpful and responds quickly.

@Jon Dolor helps us a lot with our inquiries. Deserve 5 stars. I appreciate the fast response of Jon

Amazing experience so far, JC was super helpful! Will update again after the first few months of use

I am new to the platform, still learning and evaluating the ROI but . Great support. Reached out to Katherine and she helped me fix exactly what I needed SUPER quick!!

We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or Shopify's end, like recently where we got a helpful heads up from Cris about a recent change in the platform, where he made sure we stay cerrectly setup.

Grow Young Shop

2022-10-06

United States

Setup was very simple and the support was friendly & fast. We had a question and Jon responded to our email quickly with a solution!

i spoke to assistant jon and he was really helpful. He gave me the time I needed and solved any of my curiosities, thank you very much for the good assistance