Reviews for Referral Candy & Affiliate

We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.

Great service and willingness to help set up program! As soon as we signed up, Benz reached out to us to help in any way to get a seamless start.

BootayBag

2022-12-13

United States

The app is easy to install, customize and share with customers. Most importantly the support received is impeccable. From the start Katherine answered all my questions, looked into case studies for me and always followed up promptly. Most companies you have to wait days to hear back from someone, but she always responded within the same day sometimes within the hour. She helped me work through some issues we were having (our fault not the apps) and followed up to ensure everything was taken care of. Thanks Katherine!

Katherine was super helpful with answering my questions and helping me out with some technical issues. She was very prompt in her responses! Thanks Katherine.

I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!

Great app, super useful, easy to use. JC was incredibly helpful in answering my questions, and he was also very quick at doing so.

Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.

Still trying to get set up for this app, but the online support team on chat and email have been great. Jon, Cris, Jelson, Hannah and Katherine are just some people who have been there to support and very helpful. Hoping to get this live for our company soon.

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

Cris, Karen and Jelson helped me fixing a problem with a flow idea i had. Thank you for the fast responses and your kindness.

Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.

Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had

Simply Silver Mouthwash

2022-11-25

United States

Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)

The support of Jon is super. The app does what it says, and has the best options compared to others if you look for a referral program. For our business it turns out not to be marketing tool we need. But I am glad we tried.

I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.

The site is a little difficult to understand but Jon from the CS team was super helpful in answering all my questions.

Excellent customer support from the Referral Candy team who were able to assist with our query and come to the ideal solution right away.

Excellent customer support. The app was simple to configure and works well with no issues. My only suggestion would be have the app create its own folder for the coupon codes

Great app. I had a few technical issues initially but they were resolved. Ines took the time to listen and help me solve the issue as quickly as possible.

Hey! We have been using Referral Candy for almost a couple of years and it is great how easy it is to have a Referral Program thanks to them. The support is excellent and especially JC has been really helpful with all our needs and questions :)

Shapeez

2022-11-16

United States

Excellet support. I was having a hard time figuring our how it all works and support was there to guide me.

An easy to use application, although I had some problems with it, but it solved that too, thanks JC!

Hi, I have just finished setting up this referral app with the help of Jon. The support is excellent and so far I've found the app extremely easy to set up. Looking forward to seeing some results.

Thanks JC, super helpful and supportive. The tool works well and has many tutorials on their website. cheers

Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service