Reviews for Referral Candy & Affiliate

Northmist

2022-08-30

India

App support is too good but in app you need to give the more feature like where we want to show that pages and popup these kind of option if you give so it's more easy to integrate.

We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!

Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.

I just downloaded the app and I'm ready to learn more about it. Jelson gave me a very detailed explanation of the software features and how to use it, thank you very much!

Had a very good experience when working out some initial challenges with the app. Jon was very helpful, consistently followed up and made sure that everything worked as it should.

Po Campo

2022-08-23

United States

Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.

Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around

Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!

The setup is not ideal, took us a few weeks to get it up and running but the service was great. Cris @referralcandy is a trooper.

Valerie Villacorta and Jelsen really helped troubleshoot with the set up. They were both responsive and polite. Thank you!

My company just launched our referral program and so far we have had a great experience with Referral Candy. Our support manager, Valerie Villacorta, has been very helpful with setting us up on the app.

Great application, great team to support us with all the features. A must try for all the users of shopify!

JC was amazing! He was dedicated to solving my issue and walked me through all of the steps. Great app!

The app is great! Super straight forward and Jon was really helpful!! If you're looking for a quick solution and something easy to implement, I'd recommend this app!

Great app and functionality but the best part has got to be the customer support. Special thanks to Jelson for exceptional customer support and patience regarding our issue - 10/10.

Great app. Had an issue last week and it was quickly resolved with the help of Katherine. Will continue using, thank you for the assistance.

Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.

This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!

Support is very reactive and reply in few minutes, Jon was helpful and kind, need to test more the app but looks promising

Donna Bella Hair

2022-07-29

United States

I've enjoyed working with Referral Candy and wanted to note that my contact, Jon Dolor, was a great help in resolving my account concerns and was kind enough to follow up on communication to ensure that we were taken care of!

Onboarding session with Cris Lopez Cris was very helpful and throughout. I now feel more confident managing Refferal Candy for my organisation. Thanks Cris!

Great customer service! Thank you so much Hannah! She is very responsive to help me fix the problem, and follow up with me!

Fast, patient and professional reply, thanks Jon for the help, it was very helpful for me to get to know the app quickly

Thank you very much to Katherine ! She was awesome to talk to. She helped me fix an issue in no time.

I want to give a big shoutout to Vino from Referralcandy. This weekend I was attempting to install the applications from my Shopify store. I received error after error as the system could not create my account. This morning, Vino took his time to find a solution to my problem, and I was up and running shortly afterward. Everything is now functional, the app is straightforward to set up, and Vino´s support was top-notch. Thank you for taking the time to respond to all my requests and providing valuable information about my initial experience using a referral application.