Reviews for Referral Candy & Affiliate

We just migrated our Referral Candy program over to Shopify from another platform and Derek was incredibly helpful throughout the whole process. He literally made it seamless for us, and was always quick to reply if we had any questions along the way. Would definitely recommend! Update: We've been using RC for several years on auto-pilot but I wanted to make better use of it so I wrote in for help. Katherine was AMAZING! She went above and beyond, was quick to reply, and offered valuable solutions to help me with my next steps.

Lorraine has been super helpful and patient with my issues faced. She had followed up timely and effectively via emails and reminders.

Jon has been great, answered all the questions as we are new to this app. Appreciate it. Thank you Jon.

It took a little time to get up and running, but Jessa was super helpful in helping us work through some of the technical issues (we wanted to use it for Recharge, so it was a bit more of complex integration).

Lorraine was super helpful and friendly! Resolved me issue fast and efficiently. Thank you!! We appreciate you.

great customer experience, and if you set it up in your emails easy to get an ROI. Don't expect overnight results, but it builds over time. Great to work with JC (from the RC team), always there when i need him.

JC was really helpful with the walkthrough and setting up of the product. Looking forward to use the product :)

Lorraine was amazing helping me with questions bothering me and answered my questions promptly! Thank you Lorraine

So far so good, I just signed up and needed a little clarity on a feature. Customer service was very quick in response and that's important to me.

Referral Candy is awesome. Customers can just start sharing, saving them the trouble of signing up. The after-sales service is also impeccable, Cris helped a lot.

Myota Health

2023-03-24

United Kingdom

Getting support with issues is a bit clunky as you have to email the team. But once they receive the message it works fine. Jon was very helpful and resolved my query on time.

Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary. I can highly recommend as referral provider with low to no barriers to entry and use.

Easy to install and set up, support was fantastic from Jessa too. We've not had any referral orders yet but we are just getting started.

Super Support. Er hilft schnell und kompetent weiter. Die App ist einfach zu bedienen und schnell eingerichtet.

Youth Sport Nutrition

2023-03-22

United Kingdom

Very good, have used for years and is now a predictable revenue stream for the business. Customer support is fast and responsive and would recommend to any new or existing store to increase referral sales.

Edible Beauty Australia

2023-03-21

Australia

Great customer service and simple app - Cris was lovely and very quick to help answer all of our questions!

Great app and amazing support from JC and Jelson to help me get the most out of it and answer all my questions.

worked with JC from their customer support. he has provided a demo and made sure the referral candy is set up for us.

Great support and fast response! Very easy way to get your referral program started without any major development efforts!

Great customer service! Karen and Jelson have been very helpful! They answered our questions very quickly and we could solve our problems :) Thank you!!!

JC ROCKS! - Quite a few times I have felt overwhelmed setting up silly apps that just have way to many customizations I have just given up and immediately go to chat and ask for help when installing a new app. I Was blown away by JC's kind attitude to walk me through literally step by step the exact set up I asked for. Made the whole process super simple and only took me like 15 mins. Now I fill absolutely confident mailing all those past customers and knowing they will be able to sign up right. Thanks for the awesome customer service!

YPSI

2023-03-17

Germany

Great app and great support by Ines, fast, flexible and on point. Looking forward to see how the marketing option further develops our shop.

Wonderful customer service! JC helped me solved my problem. It was a great experience. Thanks for that.

Very clear instructions and helpfull. Many thanks JC for your kind concern and help on my problems !!

It took some time and research to get oriented with the platform, but once you are there it is pretty straight forward. I was nervous at first, since this is our first referral program and we already have thousands of customers. Got great help from JC at Referral Candy, who assisted with setup to make sure I was comfortable before launching our first campaign. Very excited about RC :)