Reviews for Referral Candy & Affiliate

We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.

Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it. Email templates are slick and look nice. And Innah in customer service was very patient and thorough in helping us work through the integration.

Galactic Snacks

2023-05-09

United States

So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost. Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact! For the right business, Referral Candy can be a game changer.

Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :) Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.

Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!

Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!

Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.

Had such an easy breezy set up with the support of live chat! Because of this we were able to launch our referral program in just a few hours!

Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.

Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.

The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated

Dowloaded the app to my shopify store and within minutes I had JC (one of the customer service reps) send me a message to see if I needed help with anything. I said no thanks however he asked if I wanted to go through the setup process now, which I was actually going to procrastinate and put off! I decided to give it a crack because JC seemed keen to assist and with his help, I was able to get my first rewards/referral program setup within 20 minutes. Thanks so much for all your help JC, you're a legend mate!

Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!

Its a Great tool for referrals and targeting new audiences and customers ,helped our store a lot ! Also great customer support !!

Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot

Barista Underground

2023-04-19

United States

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

The app has very good customer service. And You can use it easily.Just gogogogogogogogogogogogogogo

JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet

Art 'N Glow

2023-04-13

United States

Jon is always helpful and prompt with his replies.

Genial la asistencia por el chat, resolvieron mi duda y ayudaron a configurar todo correctamente. Por cierto, me atendió JON ;)

J.C. provided excellent customer service and overall I have no complaints about the referral program.

JC was very friendly and helped me understand the app, and explained all the settings. Now I need to get everything working. He left me an email to contact him for follow ups. I am happy.

I must say, it was an amazing service! the customer service is top notch, always friendly and responsive. Any questions we had were answered quickly, and even provided extra help whenever we needed it. 10/10 would recommend Jon at ReferralCandy!

Ok seriously Jon is super awesome and helped out so much with integrating this app into our online store 10/10 go talk with JON he's got your back on any problem