Bespoke Skin Technology
2021-03-16
Australia
A lovely team that are always willing to help. Very efficient when it comes to solving any issues or concerns you may have. Highly recommend
Walker & Willow
2021-03-15
United Kingdom
One of the best support teams I've worked with; they are always willing to help and can attend to custom requests. The app is also very efficient, with detailed analytics.
Heather Freitas
2021-03-15
United States
They are always so nice and friendly and so fast to help fix or resolve problems. Best customer service from any app in the Shopify store so far, plus my customers love it!
KIOKO FR
2021-03-15
France
Their customer service is very very amazing. They response email very quick. Help me solve problems so fast. Especially Tattu Kachieva, She is so kind and cute. I recommend people to use this app.
Bloomgem
2021-03-15
United States
Customer service is top-notch. Not only do you get quick responses, but the reps really strive to make the customer happy. I would recommend Growave to anyone. Love the team!
Villafolie
2021-03-11
Netherlands
Super fast customer service, professional and friendly people :) We are still very happy with the app.
DutaHome
2021-03-10
Malaysia
Prompt, attentive and very accommodating customer support services. As a new business set up we felt supportive and made the learning curve more enjoyable. Definitely a great starting point in creating a holistic customers' reward program.
Goldie Olding Fabrics
2021-03-09
United States
So far I am loving this app. You are able to adjust the look of all the components so they match your store which I love. The customer service is prompt and effective.
Ambreesh Cosmetics
2021-03-08
United States
Fantastic app with even better support. Tattu and her team were EXTREMELY helpful and even went out of their way to add in features that we requested! I recommend the Growave team for any Shopify rewards program and our developers have also provided great feedback on working with it. The app works great and looks awesome.
camino-eco
2021-03-07
Israel
The support is excellent, working until the problem is solved, my site from right to left and the support has changed the code as needed to make the whishlist and reviews look right They are constantly in touch and make sure everything goes well
TOV Collection
2021-03-05
Malaysia
Quite positive with this app. One app for mostly all functions we need. Basically it helps to decorate my store with more social proof and social interacting features. The most thing i like is the customer support, even the team helped me to modify the html code which a beginner like me not able to do myself.
Tankobonbon
2021-03-05
Philippines
The wishlist function is totally amazing and nothing beats their customer support who are very well knowledgeable and approachable (and fast to respond to any sort of inquiry). They are open to adjusting their codes for you so it looks pretty on your site.
InvisibleBed.com
2021-03-03
India
This app has solved a lot of issues faced by most ecommerce stores, their support team is excellent and always ready to help. They have a lot of good features which are very essential for most businesses.
Coco Village Canada
2021-03-03
Canada
Great base product—works exactly as advertised. The app brings considerable advantages to help drive additional revenue. What really impresses me is the their chat support. Very thoughtful and intelligent people working at growave. They really care about helping and making sure your experience with their product is as expected.
London Hair Architects
2021-03-02
United Kingdom
Thank you for the wonderful service and support you are offering us. The app is absolutely fantastic and has so many functionalities and the company offers excellent support. Any issues they reply within 30 minutes and we never have to wait. Fantastic thank you
Cloud City Drones
2021-03-01
United States
Fantastic App! I highly recommend this app for anyone looking to take their eCommerce store to the next level. Their support staff is INCREDIBLY fast and knowledgeable, both Tina and Alice have been superb!
Beauchamp Art Gallery
2021-02-26
Canada
Just recently added this app on our new website version. Super easy, flexible, affordable. So many different options to use and make us better!!! Our whishlist is now the best. The staff is great and very responsive. Thank you Alice at Growave!
White Oak Pastures
2021-02-26
United States
Easy to use, affordable, and SUPER responsive support team that got me set up exactly the way I went very quickly.
PAL and GAL
2021-02-25
Australia
I just started using this app. I had great support from Growave Team. Thanks Tattu for your help and quick responses!
2021-02-25
United States
Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.
Indie and Naia
2021-02-24
Germany
Amazing service!!! They could solve every Problem I had and also managed to change some Design issues. Perfect! Can totally recommend! :)
August Away
2021-02-24
India
I have been using this app for a while now and recently I faced a problem with the social login feature. I contacted the team and all the issues were quickly and efficiently resolved. The customer support team is very helpful. Looking forward to working with Growave :)
Squirrel City Jewelers
2021-02-21
United States
Using their loyalty, reviews and wishlist the most. Customer service is excellent. Timely, responsive, and always helpful. Plenty of features to customize your customer experience and help your shop grow.
Beaducation
2021-02-20
United States
This app is so robust. It does so many amazing things. As with any app, we needed a bit of customization and the support team were ON IT. Every request I had (and there were a lot!) they responded promptly, and fixed it right away with a great friendly attitude. I highly recommend this app to anyone!!!
ROUTE 67
2021-02-18
Greece
My experience with the customer support was great! They applied the amends I asked for extremely fast and to the point! Amazing service!