Reviews for Growave: Loyalty & Wishlist +

Cowhugger

2021-01-04

United States

I have been very happy with the ease of use for my customers, and the way the reviews show up on my store. I am extemely pleased with the customer service - they are always responsive to my questions, very helpful and very nice.

I use Growave for customer reviews, wishlist and my shop instagram gallery. The app is super easy to use and I am really happy with the results. I also can't speak highly enough of the support team they are super fast to both respond and action my requests!

I used this for Wishlist. There were some errors but they fixed it asap. Overall it's good. I ll continue to work with Growave.

Really useful app, lots of cool features and great price. But most of all, excellent customer service.

Simply the best review tool I've ever used on my website, it works perfectly and the setup is so easy! Better than the tool is the customer service, the team helps you with everything you need so quick as if they are part of your company. I fully recommend them :)

Best customer service of 2020 award if I could give them one. The team have become friends. They have been there for me through the ordeals of Covid19 and gone out of their way to help as best as they can. If this year has taught us anything in business it's about empathy and trust with who we partner and work with. Who will listen to us and return messages to use their service and that is priceless. Well done guys you did so well. Alice and Nattu you are both so dedicated and always go out of your way. Thank you so much.

The level of service I've had with the team at Growave, especially with Tattu, has just been amazing. Top notch service along with top notch applications. I've been a big fan since moving over all of my separate apps that did what Growave does individually all onto Growave's platform. While it hasn't been easy, Growave's team has helped me every step of the way, and even went above and beyond to make all the little details stand out for my brand. Truly can't recommend this one enough! Thanks, Growave!

C'est l'une des meilleurs applications de shopify. Elle est très complète et le support est réactif pour répondre à toutes les questions. Vraiment au top et je recommande.

Great app. I was skeptical at first but then I saw the demo. Since the installation, they have been so responsive with all of my questions. Excellent customer service. I am so happy I found it!

I started a free plan today, and the devs went above and beyond to customise the look of the wishlist button for me. I am so amazed at the service they provided, and I wasn't expecting them to even do it today because it is Christmas Eve, but they worked on it immediately and I could not be more impressed and grateful. I highly recommend it to everyone.

Tatti from Customer Success Team was amazing, quick to reply and assist to resolve my technical issue.

I've had some challenging situations mostly due to my less than full understanding of each Growave setup options. However, the kind ladies of the support team, especially, Tina & Alice, were always there and took time to help straighten things out. One of the best support team I've ever experienced. I recommend first time users to spend enough time to fully understand the system to avoid any confusion later.

I can only rate amazing. I haven't tested the app in full scale yet, since I will be launching the shop in 14days, but till now all the tests, questions, adjustments, settings, everything I needed was always answered by Growvave amazing customer support! That is what you can read in every review here... well because it is true. :) And I am looking forward to have a long lasting relationship with you Growave:). Thank you.

We absolutely love this product. We've had it on for a few days and already we see great success with it. We'll be turning on the loyalty program after the new year. Looking forward to using that as well. Thank you Growave!!!

I added this app to my shopify site to develop a rewards program for my customers. The wishlist has been an awesome addition as well. The number of reviews I get from purchases has increased substantially! The Growave team has been easy to work with and has accommodated just about every change or request I have had. I wish I would have found this sooner!!

Best apps in Shopify!!! quick reply, good customer service, fast fix requirement by Dev team. Did use this app for 6 months, highly recommended.

From the moment I started using Growave for my loyalty and customer rewards program, reviews on my newest store R3JUVA, and also their amazing wishlist, social log in, and Instagram shoppable feed for shopify and shopify stores. the team has been nothing but Gracious amazing, and understanding. They have made sure my experience is top notch, and their app has such an amazing knolwedge base that growave really exceeds expectations and increases ROI by I mean I could imagine without doing my own analytics butt seeing my sales increase, at least if just done minimally 120-150% , and if you really use all of the apps at your disposal, mannnnn like you'll see probably results of returning your full investment on even the plus plan and you'll see your conversion rate spike! The way they put together the knowledge base, the way Tania, Tattu, Alice, and all of their amazing team members really put together this app and made sure that I was making the most of it means the world to me. I will forever be thankful. The top 10 shopify apps of 2019, the top 10 shopify apps of 2020, and I bet you the top 10 shopify apps of conversions, the best shopify review app , the best shopify rewards app, the best shopify app overall and definitely my top 10 picks after 7 years of being a user is 10000% Growave. I have been using them for about i'd say off the top of my head 3-4 months on one store and 4-6 on another, I couldn't recall, but I know that I immediately started saving by removing apps that serve the duplicate purpose yet don't really accrue to results. So as far as the wishlist app, I definitely recommend you have this active and follow their visual intructions, it really makes a difference. The rewards app / loyalty app integration, will saving you based on what I used before which was a very well known application at least and I mean it... at least $500/mo if you're on the enterprise plan, and that's the loyalty app ALONE! Most social log in apps with features that track your users, and have cart abandonment and recovery built in, do NOT, and I mean do not even equate to the amazing results that this app provides in that regard. I have seen an astonishing increase in user login / sign up for loyalty rewards, and wish list conversions. New shopify users ( and trust me if you're starting a shop, Shopify is BY FAR the best host for you to use! ) They have an immaculate amount of features, awesome application store, and best of all while Growave I'm sure if available on all major hosts and even independentally, but I can't confirm this. The team is VERY personable, they want you to succeed, they understand deadlines and they understand that sometimes you're just to bus to get around to finishing one store's necessities over the other. I rarely leave reviews, I have been on shopify since I believe 2014, and of course a positive experience from the start, but most of all, the best experiences have been with the staff, UI, and developers. I'm someone who is always loyal to the developers who help me, and will most likely always leave a 2 star if I REALLY feel I need to, I don't even go to 1 stars, this is by far one of the only apps I've seen alongside a couple others that really have proved me to be in my own top 5 shopify apps that I use for success. If you have just Growave, and maybe an ad agency or you do your own ads. Alongside shopify Pro, Plus, Ultimum or even the Basic plan ( $29 but I recommend the $79 Shopify plan for all stores... I mean come on it's overhead that's worth it!!! ), then I would definitely look to get Growave as a way to save that $50 difference, lol even the $270 difference between Basic & Shopify's $300 plan is worth it if you use Growave. So Basically, Growave offers a Reviews App ( usually $49 on other apps for 50 reviews, but it comes standard with their app and it's filled with features, their app is afterall like a 5 - 20 in 1!!! If you see the list of features, you'll never turn back! ) So $49 Value - Review App $299-599.00 Value - Loyalty / Rewards Application for Shopify standard price ( Not grow wave, which starts basically at what like Free?!?! ) $19-29 - Wish list apps that others have with the same features, or a theme that costs you thousands and usually are unresponsive.) $39-49 usually - For an abandonment app with social login, and I don't think i've seen any that offer both social login and wishlist that integrate seamlessly for best results. $49-99 - Shopify Instagram Shoppable Feed Apps with features like Growave provides. So this is actually my first time ever seeing what I'm really saving and gaining in actuality. + 1-3% conversion rate overall ~ with growave ( Standard for am ecommerce store is 2% so lets say you hit 4% that's a 100% increase ) + Great Aesthetics and no effect to your site's speed ( 7% slower speeds above 50% can hurt coversions by 1%, growave does NOT hurt your conversions from what I've experience or hurt your speed, I think my web speed went up! = Savings Monthly = $415 Minimum if you want to have a well functioning store, and maximum based on my estimationations and this is the MINIMUM in savings. Maximum Savings if you have their best features which cost like $200 max? I think less even... $825.00 minimum ( some reward apps charge upwards of $699-999 and as do some review apps!

The addition of this app is wonderful. I have always wanted to be able to accept reviews on my site and Growave made it so easy. The customer service is beyond excellent also.

I love what this app can do, it's got a lot of good features and is easy to use. The support team is excellent and super nice to deal with. I needed something I could fully customize for a French audience and it did not disappoint. After using it for a few months now, I can happily recommend it. www.alsportswear.com

Amazing app, it has it`s limits but customer service can help you with most of them, and also you can see that they are working on their weak spots ;-) Hopefully, the connection to ReCharge will be out soon and also you will be autorized google review app so we can get "stars" to ads ;-)

the app is super easy to use and most impotrantly the customer service is the best! fast and responsive thank you!

Perfect. Tattu and the team are super helpful, the app so smart and cool - 10/10 for me. Thank you very much!

Amazing app, best customer service and support. BRAVO!!! Reached them a couple of times, and got an immediate response.

A really excellent app and I am so glad I loaded this to my store, no hassle and it just works away in the background gathering reviews. easy to use and set up.

The Mala Market

2020-12-16

United States

I use this app mainly for the reviews, and I'm not going to lie, it took a couple of months for me to get it up and running at full functionality. But the app's customer service reps and even the developers were willing to keep working on it until it worked flawlessly. Now that it does, it does everything I wanted Yotpo to do (namely, send every customer a review request email instead of just a small number each month) but for a fraction of the price of that app (if you have a good number of sales). It also allowed me to offer reviewers a small discount, which contributed to the vast increase in reviews I've gotten with this app. Growave is excellent value for the cost.