Reviews for Growave: Loyalty & Wishlist +

Amazing app and the support is very helpful, they get back to me in less than a day and help me with my problem. appreciate it

If you want to increase your repeat purchases and really have loyal customers this is an amazing app. Before implementing Growave I explored a lot of options in the market, 1.5 months of research and implementation on sandbox environments, and can't be happier to have Growave now. Their support team is insanely good, they help us with several requests and customization even using a different currency than USD. We've had a 134% of Growth in the past week of users using the discounts and benefits, the additional features such as reviews, wishlists, and Instagram shop are also now integrated on my website, and users are loving it and using these as crazy. Don't think for a second, this is the best app in the market by far, save a lot of time and just install it, you won't be disappointed.

Rip Toned

2021-02-02

United States

This app is easy to install and use. Had a little issue (our own mistake) with our reviews but support was quick to jump in and take care of it for us. Would recommend this team and their app.

This app helps me a lot! And Tattu & Tina are very helpful in customizing the widget based on my brand. Thank you so much for the superb customer service!

superb app and very professional customer service who can solve any problem, you deserve more than five stars!

Highly recommend. It also quickly resolves revision requests. It’s great that the feedback on the question is very quick,

I really like it. Feedback is fast and resolution is accurate for questions or correction requests. I'm also using another account. Highly recommend.

Without question, the customer support is really outstanding. They have been very helpful and answered all my queries. Even helped set up the app for me. I love the integration of the social login app into my store and I like it. Thank you so much.

responsive customer service... i like! will definitely recommend to other customers. highly recommended

I wish I could give this app 10 stars. They have been extremely helpful from day one of installing, and are very supportive. I highly recommend this application over other loyalty program apps. To have wishlists, referral programs, loyalty programs, and social logins all under one app is incredible, and honestly something I didn't expect to exist. Growave, keep doing great work!

Amazing support team. Dedicated to make things work for you. Fast with their responses. We're very happy so far with Growave!

The App has a lot of functionalities which are all very good! We now get around 5-10 reviews per day without doing anything - it's all automatic. The support is nothing less then premium. They recently helped us to sync our reviews between two different shopify shops and they were very helpful and made sure it is an easy process. Thank you for developing this App.

I added Growave to one of my stores and liked it so much that I just added it to my second store. When I moved my stores from another platform, I had to do a lot of research and had originally chosen smile but changed my mind when I saw the other options that Growave offered within the same app. It offers a lot and while I'm not using them all to start, I am using the reviews, wish list, rewards and referrals. I plan to add the VIP tiers as well. Any time I ran into an issue, I got great response (Tattu a lot but others as well) and they even contacted me proactively and offered me a special page to make my Refer a Friend program really pop visually. I certainly didn't expect that. I still have more to explore since there are so many parts of the app to test but I'm sure that when I do that, it will even further confirm that I made the right decision.

Cityluxe

2021-01-20

Singapore

There was a serious bug (point expiration email was not sent based on the setting) but the technical team manages to solve it within 2 weeks.

SIX STARS ⭐⭐⭐⭐⭐⭐ One of the best apps ever, whishlist, loyalty, reviews, UGC, social logins and analytics, it even have tired points with many Engagement Based earning points and many redeem options ... we love this app so much ... the support is almost always live on the chat ... and if not they reply very quickly, they also do customize some features or errors on the spot, we use it on Shopify Plus and all our stores ... we wish they can connect and integrate Same loyalty points with 2 stores and connect the users since we don't need to install on every store individually

easily the best customer service of any app i’ve used yet. issues resolved quickly and even though i have the feee version they helped me integrate this into my theme and customize so it all fits. 10/10. once my business grows i’ll look to get the paid plan and integrate my other applications

I installed this app and started testing a few days ago, mainly for the wishlist function. It works great so far and their customer service is excellent. I had a few minor issues and needed a few adjustment to match the styling of my website, Tattu always responded so quickly and provided excellent help!! I highly recommend this app and love their customer service.

The app is great, but even better is the customer support. I have often updated the theme of my website, and immediately they reinstated the apps and took care of my particular request. I really love the app and them, and I wouldn't change them for anything. I especially thank Tattu, very sweet and always available for all my requests.

This app has helped me get more reviews than ever. It's a quick and easy process for our customers to share reviews and ask questions. If any issue arises, the support team responds in a timely manner and fixes anything I need without hesitation. Super great support.

I have been using this app for about a week now and so far it is working awesome. I was able to consolidate 5 apps down to 1 with this app and increase my overall features and functionality. But the best part so far has been the service. Alice reached out to me as soon as I installed to offer assistance. I needed help several times with a couple of things I wanted to do for my store. She responded almost immediately with each request and handled each one right away. She always showed a positive, can do attitude every time which I greatly appreciated. I greatly felt as if she cared about me and my store. Was very impressed with the overall customer service with this app.

Whilst I haven't had much of reaction to the wishlist or reviews. The customer service is insanely good! They helped integrate the app exactly how i wanted it to look, let me asking 135335 questions without ever making me feel like a burden. I originally had it set to $69 but unfortunately haven't had enough of a reaction to warrant that so gone back to free plan

I just signed up for the free version of this app a couple of weeks ago, and I'm super pleased with it. The free version has wishlist, reviews and social login. The customer service is incredible. Not only do they answer your questions quickly, but if you have a problem with something, their people can take care of it, free of charge. I'm planning to upgrade very soon and highly recommend this app.

I've had growave for only a couple of weeks, but I am loving the app and the customer service is incredible! All my questions have been answered quickly and requests to make changes on my site have also been attended to quickly! Very happy I added this to my shop

**Subbed at the $69.99 level ** The app itself is a great little system, very clean UI, easy to follow and manage. Works very well on my webstore, and my customers are thrilled I can finally offer a wishlist/loyalty points system. The review feature is definitely worth installing, picture reviews are fantastic, and with the reviews being motivated by loyalty point rewards, ive had 15 reviews in 24 hours versus 3 years of my store being very busy and only receiving 115 reviews. The loyalty rewards really do work, and i couldn't be happier. Now the customer service.... Is on another level. They have a built in messenger app right in the UI of the app, and are VERY responsive. I installed this app on Jan 1st, they integrated it on an international holiday.... They then helped me with about 10 special requests i submitted to change colours, icon placements, etc. All done and finalized in a single business day while maintaining great communication. You might be able to patch together a few other apps to do what this one does and maybe save yourself $5-10 a month, but the customer service here cannot be matched. Shopify veteran of 3 years and this is the first app thats blown me away with the excellence of the service. 10/10

Cowhugger

2021-01-04

United States

I have been very happy with the ease of use for my customers, and the way the reviews show up on my store. I am extemely pleased with the customer service - they are always responsive to my questions, very helpful and very nice.