Reviews for Growave: Loyalty & Wishlist +

Thank you for the wonderful service and support you are offering us. The app is absolutely fantastic and has so many functionalities and the company offers excellent support. Any issues they reply within 30 minutes and we never have to wait. Fantastic thank you

Fantastic App! I highly recommend this app for anyone looking to take their eCommerce store to the next level. Their support staff is INCREDIBLY fast and knowledgeable, both Tina and Alice have been superb!

Easy to use, affordable, and SUPER responsive support team that got me set up exactly the way I went very quickly.

Just recently added this app on our new website version. Super easy, flexible, affordable. So many different options to use and make us better!!! Our whishlist is now the best. The staff is great and very responsive. Thank you Alice at Growave!

Aria Lattner

2021-02-25

United States

Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.

I just started using this app. I had great support from Growave Team. Thanks Tattu for your help and quick responses!

Amazing service!!! They could solve every Problem I had and also managed to change some Design issues. Perfect! Can totally recommend! :)

I have been using this app for a while now and recently I faced a problem with the social login feature. I contacted the team and all the issues were quickly and efficiently resolved. The customer support team is very helpful. Looking forward to working with Growave :)

Using their loyalty, reviews and wishlist the most. Customer service is excellent. Timely, responsive, and always helpful. Plenty of features to customize your customer experience and help your shop grow.

This app is so robust. It does so many amazing things. As with any app, we needed a bit of customization and the support team were ON IT. Every request I had (and there were a lot!) they responded promptly, and fixed it right away with a great friendly attitude. I highly recommend this app to anyone!!!

My experience with the customer support was great! They applied the amends I asked for extremely fast and to the point! Amazing service!

This is a very useful app with an exceptionally helpful customer support team: we had a special design request that has been solved in 2 days (one of them was a Sunday) - very much appreciated! Thank you guys!

Tattu has been extremely helpful to us and we are so happy to have her as our rep. Thanks for all your help Tattu!

This app is great. I do run into things every once in awhile where I need help and they are always quick to respond and help out which is huge in my books. Love it

Good app.. great people behind the scenes.. highly recommended. This add-on to your store will see results.

The app is great and their support too. The app integrates perfectly with the website. Highly recommended!

Akar Skin

2021-02-16

Hong Kong SAR

We're dependent on a lot of third-party apps as Shopify users, and the importance of a fast, articulate and highly responsive app partner cannot be understated. Tattu is always quick to respond and extremely thorough in providing answers and solutions to my queries. I'm truly glad to have found Growave for my store!

If I could give this app 10 stars I would! If you are considering adding this app, I would highly recommend. The other reviews regarding the outstanding customer service are 100% true. We initially started with this app solely to handle reviews, but quickly realized we could consolidate many of the other apps we were paying for into this one app. Growave offered us an upgrade in functionality over our previous wishlist, birthday and rewards apps, while saving us in monthly subscription costs. Growave is a must have app for any Shopify site.

This app has so many features!!! User interface is intuitive and their support has been exceptional. They have been able to help in making tweaks and customizations not available by default - all very quickly. Glad we installed it.

Where do I begin, I can't write in words how thankful I am for their customer service. First of all, the reason I choose Growave for our website's Wishlist function is because the clean and tasteful design. They let us customise Typeface and colours to match the look of our website. The other apps have clunky, messy border and box that can't be edited out. Growave let you go bare and minimal if you want to. The integration could be done by yourself, but in my case it doesn't work. Tattu and her team wasted no time in replying and help integrated the whole Wishlist system into my site over the a couple days. One thing to take note is, you might want to check what it's going to look like when the whole Wishlist system is installed into your header menu. In my case, the dropdown of 'My account' wasn't really necessary, so Tattu and her team quickly help me removed them. There are other problems where Growave's snippet crashed with my Theme's widget (in this case, the mobile search bar). But the point is you can always count Growave's customer service team to be the most responsive, sympathetic and effective problem-solving oriented team ever. The apps has its flaws (the integrations and codings are not that simple to do for non-developers), but the design and customer service outweighs that problems greatly. I appreciate that a lot. They also have many interesting and useful apps I hope to come back and install later, may be for a pro plan when our store expands. You just want to do business with them after witnessing their amazing service for the whole week with only free plan. Go for it!

AMAZING~~~!! Never seen it before!!! GROWAVE's customer service is so great! quick reply and solved a problem perfectly! Whenever our team gets a problem because of the Growave app, the Growave team solve the problem as fast as possible. Our team appreciates their CS and the great app. Highly recommended!!

We appreciate the help we got from Tattu Kachieva Customer Success Manager @Growave. We couldn't make our wishlist work at first and she just jumped in and sorted it out for us immediately after we sent her an email. Thank you. Fantastic customer service.

I am super happy with Growave! I use them to import my Etsy reviews onto my Shopify site to create trust with my customers. They make it simple and easy to do this (in conjunction with Shuttle for Etsy). Looking forward to using more of their features are our company grows.

Great app. Easy to use and understand and gives my store a huge additional value! It´s also super easy for me to see and follow up with reviews from customers!

I have been using Growave for the past 2 years and really happy with not just the app but the service team behind the scenes. Great apps within the overall app that saves you massively from having to subscribe to multiple other app providers, and the team are always at hand to help install the apps if needed. Much recommended.