Reviews for Growave: Loyalty & Wishlist +

The Growave app is among the best on Shopify. With its many great features, the app is simple to use and quick to get up and running. Support and customer service are outstanding. Every request I made was handled within 24 hours. I was even able to request custom modifications so that my store's theme would seamlessly integrate with theirs. Thank you to Alex and their amazing team. I highly recommend Growave.

The customer service team is amazing... so responsive, so kind, so helpful! Grateful I found this app! And special shout out to Tattu & Alex for all their hands-on support for us!

Growave is undoubtedly one of the most reliable, versatile and to go app on Shopify app store in my opinion. I have a wonderful onboarding experience and all my queries were resolved within 24 hours, Thanks to ALEX. Their support service is top-notch and they have maintained it that way. I would highly recommend growave to everyone here without any reservations.

Excellent support! App has some cool functions. Responds is very quick and the team will help you set things up.

I was having issues with the fave heart icon showing up and I actually emailed over the weekend. Alex was kind enough to let me know the difference in hours and quickly responded to my email early next business day. And poof, my fave icon was back and all is working! Thank you!

I was able to consolidate 3 different apps I had into 1 app. Reviews, rewards program, and social login. It took awhile to get all my reviews brought over from stamped.io but the support staff was very responsive and helpful. Everything is working now, and growave works so much better than my old apps.

UPDATE: Updating to 5 stars, as I never had an issue with functionality, just issues with communication and the billing tier. Growave's customer service worked with me tirelessly to correct the billing tier issue. With that said, I find the suite of functions to be so very easy to configure and integrate with my site. It's been the easiest, most comprehensive loyalty app I've found so far. I highly recommend, and if you're having issues with communicating with the support team, please have patience!

Growave has everything that my store needs; all in one place. The team is so helpful and responsive!

bonne application elle, répond a tous les besoins dont une boutique a besoin puisque elle regroupe plusieur application très utile

I just started to use this app, and it really eases my work. I wanted a loyalty program, product reviews, wishlist, social media integration... anything to increase engagement. This app has it all! All the templates are pre-loaded. I especially love the quick responses of Alex and his team, they really guide me through using this app. I think I'll continue after the free-trial period, because it is so complete!

I asked the guys from Gowave to add a review option so people could leave their reviews on the product pages. They added this to my product page in a snap. After two days I was already able to get product reviews directly to my page. Very good customer service reaction.

I installed the app since it claimed it would be able to handle not only my store's loyalty program but also Reviews, Wishlists and Instagram. Sure enough, the app is unified with all those aspects. There were some problems with getting it to function as I wanted and even how I wanted it to look in my store but their customer service is top notch. They went within my store's liquid files, the coding that the store runs on, and recoded it so that I could get the look I wanted when I was not able to figure out the coding myself. Wow. Was not expecting that. But it works and it looks great. Every little issue that has come up has been promptly dealt with. Perfect? No. But each time I notice something is off, they get right to fixing it and keep me informed as to the progress. Couldn't ask for more.

The app was so far the best, as you could have many features in one..they integrated my requests the quickest way possible and they were very friendly..I requested for some modification and they did it in a snap! I really recommend for you guys to install this app..its an absolute gem!

Clear answer with patience. I am so happy to use this app as I asked many about how to setup the Tiers and giving them different discount.

I'm sad that I need to change my review to one star. This app USED to be amazing. Customer service WAS fast and responsive. Now I have to chase them down over and over to find out when they will respond to my tickets. I've been waiting literally weeks and have asked multiple times for something to get fixed. AND, I waited months for an update they said was coming. And when it finally DID come, I learned in order to access the change I was waiting for, I'd need to pay $30 more per month. I should have been grandfathered in at my current rate. They changed their whole billing system so now you pay $100 to integrate Klaviyo or $20 to get all the same features without Klaviyo. I can't even express how disappointing that was. ESPECIALLY when I had specifically been told email integration was coming to the Growth plan. Never did they mention it would be more expensive. I'll keep using the app for now only because I don't have the time to switch over to a different one, but I will be looking for a new solution. Such a bummer when something you start out loving turns to crap. Customer service is impeccable. They're quick to respond and always do their best to help me understand how to best use their app. They make all the changes I ask for. It's got tons of great features and options... plus one app vs 5 apps is amazing. The ONLY thing I wish was different is that the Growth plan offered Klaviyo integration. I'm a perfectionist and having all my emails look and feel the same is important to me.

great app , great featres and really great support team ! thank you alex and the team !!! try it out . 99% you wont be disappointed

The app is great it has many useful features and the support team is amazing. They help you integrate everything and solve any issue you may have. :)

We have been using all products from Growave. It's not all perfect, but what is? And, whatever customization or issue we had they have been extremely helpful.

I couldn't ask for more. Top-notch customer service. Lightning fast and super supportive staff, especially Alex, who has accompanied me since the beginning of app installation to customization. He and his team have fulfilled many of my customization needs, was very prompt and quick to every request and solved all problems from the smallest to the most important. The app itself is a great all-in-one product. Super easy to install and use! We don't need to download tons of other apps (which hurts our page speed significantly) or subscribe to any other expensive separate services. We particularly love the Instagram Shoppable feature for its nice presentation and functionality, which we haven't been able to find elsewhere without having to pay hundreds of dollars for just about the same one. Highly recommended !! For those small companies and startups out there who don't have the million-dollars budget yet very "picky" about both the quality and quantity of the services you'd receive, Growave is the answer for you.

Five stars +++. I installed the app in full of its app functions. The app is very complex but simple to configure and even make it customized. The support staff is exceptional. Throughout the journey I was followed by Tina in an impeccable way, prompt and quick to every request, to solve all problems from the smallest to the most important. She always gave me the right time to solve problems. Tina was great. In addition to Tina, I also congratulate Alex who in some moments replaced him in the assistance. Congratulations also to the technical staff for having solved my personal customization requests, not least having fixed the pop up for iphone that covered the possibility of check out. We will soon launch the loyalty / community strategy knowing that we have the best app and the best support staff available. Thanks Tina, Thanks Alex. Roberto.

These guys are doing awesome job. They really care about you and want you to succeed! I chose them because they fullfilled all my customization needs (I do business in Finland). Other vendors didn't do it or told us to pay higher price. Their price model is friendly for starting a business as it grows with you! Recommend this company and Tina & Alex for everyone who seeks to find trusted company which cares about your business.

I've been using the range of programs offered by Growave for over 6 months now and I can't recommend them enough. There's always someone at hand to help out with any queries or issues. Everything runs so smoothly. With the amount of functionality included at the price point it's an absolute steal! Nothing is ever too much to ask for help with from the team at Growave. If you're unsure definitely give them a go - you won't regret it!

Went with Growave after comparing different Loyalty & Reward apps. This is one of the best out there, especially when you compare the costs. You get a lot of value for your money. We haven't tested it out in the field yet, but walked through it in a development environment. Looks very promising. The customer service is on point. They are very helpful when it comes to customizing for your theme and also quick to answer questions about functionalities. A few things could be improved here and there to make customization easier and a couple functionalities could be added to make the app even more effective, but overall an excellent app. If you are looking to launch and Loyalty program this app is definitely one to give a go!

I was looking for a loyalty program for my website and found this app. So far it has really impressed me especially since it has other features that I also wanted which were the wishlist and product reviews. After installing the app, I was constantly updated with what the status of the integration was which was very nice. Once installed, there was a couple of things that I wanted adjusted and both the emails responding back to my requests and the requests themselves were so quick. I do recommend this app.

The customer service is exceptional. I can't thank them enough for kindness and efficiency every time i needed their help.