Reviews for Growave: Loyalty & Wishlist +

Great All in ONE App and we are very glad that we found it. The key features that attract us most are membership/VIP tier setting (which is very cost effective) and of course we love the excellent support we have from Growave team esp credit to Alex, Cheersss : )

Using this app has upgraded my store and I love it! The wishlist feature is my favorite and is a feature that any store should have! The support team was proved very kind and helpful. I contacted Alex a couple of times and he got right back at me and helped me with my queries successfully! Keep going and stay one of the best shopify apps!

I would like to thank Alex for the swift response and resolve of my issue. Not only did he help me. It felt like he took ownership of my problem and truly cared to find a resolution. This is very rare in companies, and I am glad to have had Alex with Growave to be the one that replied to my inquiry. Truly, thank you so much for everything.

It is a great app that will make your business grow, so easy to use. The support team is always so helpful. There are few things, like that i would love they include in the future to make it easier to administrate(like filtering by dates on the app or more parameters for some of the benefits you can offer), but I know they are working in some of them and improving constantly.

Earth Family Crystals

2021-12-20

Canada

This app is the best app. You get allot of value for the cost and their customer service team is one you will always leave feeling happy and satisfied . They are all pleasant and easy to work with. A couple of screenshots of what you want and a bit of description and bam what you ask for is completed. Usually, doesn't take more than 24 hours to fulfill requests. I have been their customer for 3 years and I wish I had found them sooner because I was able to eliminate 4 apps from my store further adding to the glitch-free operation of my store. I definitely recommend them for your store you will be glad you did!!!!

The app is great, and the support is even better. Since we installed the app up until now (roughly 2 to 3 months) the support has been excellent. They help us out with custom requests and answer all of our questions rather quickly. The app functions great as well. There are some things, such as loading speed which could be improved, but other than that it works great. I can definitely recommend people who are looking to include functions that this app offers with Growave. We mainly got it for the points system, but started using the profile pages, wishlist and review function as well.

I use this app to use all its functions on two of my shopify stores. Works like a charm! Thank you !!

A very useful app, which has increased the conversion rate of the website. The customer service staff are very patient and the developers are very professional. I hope this app can also help your store.

I’ve been looking for an app that could offer reviews, membership(loyalty), Instagram, wishlist features, and Growave happens to be IT! I’ve tried to use different apps/addons to provide different features, but from my opinion, the more you use the more problems may occur — capabilities, loading speed… Though I haven’t been using this app for long, at this moment it looks fine. I hope it meets my expectations and if it does, I’d love to upgrade and keep it forever ;) Btw, the support team is really nice. Special thanks to Alex, a good lad who helped me on setting up the app, also helped on solving app related matters. Thank you! I’ll see what this app has to offer and comment later upon using for a year or so. ;)

Kate Hewko

2021-12-17

Canada

The response time is great. This is an all in one app with rewards, reviews, wishlist functionality and more.

Norse Spirit

2021-12-17

United Kingdom

Great app and superb customer service. Always willing to go the extra mile to keep customers happy.

Growave was extremely easy to set up. Support team was amazing and has helped out with any question I had quickly and precisely. Great app, great support. Get it now

Great customer service! I reached out and received a response within minutes. They fixed the edits I requested in no time.

Great service. Though were some problem with our theme, and some request, they can always reach and help us solve quickly.

Alex was so helpful to solve the review issue of our website. He has done a great job. I think everyone should download this app because you can always find a staff to help you to solve your issue. You can count on them.

So me and my team have been using Growave for my business around more than 1 year. And the result is more than awesome. The support of team and incredible function of multiple apps. So if you are looking for a social login, royalty program, wishlist, Growave has them all. Just give them a try and you will be surprised about how good they are.

We switched from another popular review app that we were using for years. Growave offered so many more features and add-ons for less monthly fees it was a no-brainer. Support is so much better as well. Back-end functionality is great. Growave team is responsive to requests for updates and changes. The best thing about Growave is that it replaces a number of other individual apps.

Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. ----------------------------------------------------------------------------------------------- Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then. ----------------------------------------------------------------------------------------------------- PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!

app and customer service are great. the amount of stuff this one app can do covered all my needs in the loyalty, referral, and review area.

We installed Growave to help us develop a loyalty program for our customers and so far the experience we have had with the app has met all the needs we have. The customer service team at Growave have been extremely helpful in tailoring the app to meet our specific needs, they are quick to reply and always go above and beyond to help us get the most from the app.

I needed some assistance in setting up the app and just had some generalized questions as well... customer service was AMAZING and very supportive and helpful. As for the app itself.. I LOVE that I can have multi apps now in this ONE app... I was paying so much for them individually with my old website, and honestly, this reward program is way better at setting up rewards and actions... its just great all around! I Would give it 10 stars if I could!

Growave was perfect for consolidating multiple apps into one and launching our first loyalty program. The team at Growave are incredibly supportive and prompt with any queries. It is both easy and seamless to set up and has been running smoothly. Would highly recommend!

Even when I was using the free trial the support was incredible! These guys will do all the hard stuff for you at no additional charge! I needed help with the size and location of the wishlist feature on the product page and they reformatted it to my specifications. I've reached out many times and the response is almost instant and actually resolves my problem. Most recently, I needed help with a review slider (recommended in one of their emails, which are also very helpful), and they are currently formatting it to my specific preferences! HIGHLY recommend this app for it's user-friendliness, esthetic appeal and awesome functionality, and for AMAZING tech support. 10+ stars

The majority of the options on this app are self-explanatory and easy to use. I did need some assistance with adjusting font size and landing page integration, and the support team is REALLY on top of things. Really fast response time and everything was adjusted exactly as I needed.

I am still setting everything up but from my first initial tests, the app seems to work great. Does what I was looking for and support is top-notch. Thanks team!