Apps

Reviews for Growave: Loyalty & Wishlist +

testfaostore

2021-09-01

United States

Support from the Growave team has been exceptional. Their customer service team is very responsive and resolved our issues in a timely manner. I would recommend the Wishlist app and the Growave team.

AZOP

2021-08-30

France

I love it Thanks a lot for all the help. Franchement l'équipe est super ils te répondent en très mpeu de temps Thank you Alex

A Meaningful Mood

2021-08-27

United States

Customer service has been exceptional at Growave. After experiencing issues with our reviews widget after upgrading our theme, Growave advised that it was a theme error and not an app issue. I contacted the developer of the paid theme and they were unable to assist. I reached out to Growave again and they went above and beyond to resolve the issue that the theme developer was not able (or willing) to. THANK YOU for your time, attention to detail and commitment to resolving my issue!

glutenfreeshop.co.nz

2021-08-24

New Zealand

Support has been amazing for this app. Quick replies and have helped implement a couple of requirements we needed. Fantastic support.

Lazybones Australia

2021-08-23

Australia

We love this app! Such a great team of developers and amazing customer support. We were looking at Loyalty Programs and Review apps when we found this app. So happy that Growave offers everything all in one... plus more. Instagram links and Wishlists too. Soo good. Thanks Growave ❤️

Lykked

2021-08-20

United Kingdom

I had a couple of small requests so the app would seamlessly fit in with the brand on the website. Alex from the customer support team helped me out and got the requests implemented perfectly. Thank you so much Alex- your customer service is outstanding! I'm looking forward to seeing the results once we officially launch!!!

AmoKarité

2021-08-19

Brazil

I had issues with Growave, unfortunately a CSS update affected the layout of our store and we opted to uninstall the app. Problems can happen, but that doesn't detract from Growave's merits, they got a great review because the app is really good and the support is excellent. I'll give 5 stars because Tina helped me from the beginning, even now in this phase of removing the app so we can make some adjustments. I would like to give 10 stars to Tina, but Shopify only allows me 5...

Fetish’r

2021-08-17

United States

I can say that this is probably the best app I have installed. The Growave app does a lot, it looks nice, is very customizable, and just makes the website look very professional. GW customer support is always here to help and is very accomodating! I could not do without.

Morandi Homeware

2021-08-17

New Zealand

I've been trialing Growave and I can honestly say I love it so far! It's powerful. Before I came across Growave, I was determined to use a separate loyalty programme & review app because I couldn't find a platform that does both. Growave combines both of those apps plus so much more. Extremely responsive and helpful team. Their team is amazing, from Tony who gave me the demo, to Alex & the dev team who helped me customise a few things on my website, everyone has been absolutely helpful. Thank you! I would highly recommend trying Growave.

Stage 9 Secrets

2021-08-16

Canada

Awesome company and really like their apps. Customer service is excellent, quick responses and even willing to do small customizations so they fit perfectly on your site. Highly recommend!

Freddy New Zealand

2021-08-15

New Zealand

We used this app to launch our customized Loyalty Program on all 3 of our websites running the same theme. With Growave, we were able to work around some limitations that other Loyalty Apps on Shopify simply don't do. This app is the best Loyalty App out there on Shopify! Just for that alone, this app is worth the money. The Growave staff is very happy to work with us and replies quickly, despite our timezones differing. I would highly recommend giving these people a chance!

Lumière

2021-08-13

United States

Fantastic app with great features. Every time I contact support for some customizations, they quickly get them done. To me, they're faster than McDonald's!

MHD

2021-08-13

Canada

I recently began using the Growave app and have found it nothing but useful and amazing! The customer service team has been exceptional in assisting me with any issues I have. As well, the process of integrating the wishlist button, reviews and rewards onto my website was smooth, however, when I faced challenges, the customer service team in collaboration with the technical team were always there to assist me! All I can say is that this is a beautiful/very useful app, with a top-notch team behind it. Update - as of August 13th 2021, I am updating my review to give further praise to the team at Growave, especially to Tina & Alex who are part of the support team, and the Dev team as they have truly provided support to me like no other company ever has with my business. Let me give a back story. About a week ago I learned that the Shopify theme I was utilizing for my store had released an update and so during the weekend I was working on updating my site. Accidentally, without remembering to save or duplicate my original store version, I deleted it. It felt like my world was over. All the months of work are all gone including the integration done for me by Growave. Over the week, with an incredible effort from myself, my cofounder, and my team, we were able to piece the site back together. Unfortunately, Growave's integration was lost. In my mind, I could only imagine the backlash I was going to receive from the Growave team as they were supportive and they went over and beyond with the first integration, now I have to tell them I deleted all the code and they will have to help me redo it (Keep in mind if I had received backlash for that they would have been absolutely justified). However, I informed Alex and Tina about what had happened and they met with so much love, sympathy, and understanding. They were so kind and amazing to me and worked with the dev team to integrate all the features and get my site back to the amazing way it used to look. I know this is such a long review but I just want to thank Alex, Tina, and the Dev team for all their effort. It means a lot to me and thinking about how everything played out makes me want to cry with tears of joy. Thank you so much to the entire Growave team for all they do and I know as my company becomes successful I will continue to tell this story and let people know how Growave was a company that contributed significantly to my business success! Thank you all again. Love you all.

Wild Foods

2021-08-10

Chile

The support team is really helpful and the app works very good! Highly recommended for all those who want to implement a Loyalty Program!

Woodland Gatherer

2021-08-06

Australia

Looks good and does the job exactly as needed. Customer service is spot on as well. Much appreciated.

DIGIT 7

2021-08-05

Canada

Great support team and fast response and with great quality and the app is great and satisfy our needs... highly recommended.

löfte

2021-08-03

United Kingdom

Easy to set up and the support team are always there to help make sure everything is set up correctly. They are super helpful and it looks great

VERNER TEL AVIV

2021-08-02

Israel

It's been a while that I was looking for an app that will cover Wish Lists/Referral Program/ Rewarding point and this one is by far the best. Easy to use, amazing customer service. Highly Recommended!!!

Twiddly Store

2021-08-02

India

The best thing about the Growave is that they have a awesome support team. They are so friendly and helped me to integrate the app to my theme quickly. I will thank Alex and Tina for doing a great job.

Manipura Malas

2021-07-29

Netherlands

We Like the app. It has taken a while to set it up the way we want but customer service is friendly, and quick to respond, and helped us get it to work well. We still have a long way to implement Growave more but it looks very promising.

Tishapix

2021-07-28

United Kingdom

Absolutely loving this app especially that it has so many features all in one and for a decent price. I especially love the rewards program and the wishlist is very helpful to re-engage people or let them know when something is about to go out of stock. The customer services is also 10/10 and also 24/7. Would highly recommend to anyone.

Natura Beauty Lab

2021-07-28

United Kingdom

I am not using this app for a long time, but so far I am loving it. It is very easy to set up, and one app can do the job for so many features! Reviews, wishlist, loyalty, refer a friend! When I had issues how referral works, I had a full video with explanation how to do it in my store! Definitely will keep the app for longer!

bikeZaar

2021-07-28

United Kingdom

Fantastic app with amazing support and customer service from the team at Growave. Highly recommended!!

Moruga Cacao

2021-07-28

Germany

6 Stars! Incredible customer service. 10 Feedback loops or so to change design and functionality, all answered very friendly, quickly and with no hesitations. The app works flawlessly, is easy to set up and has a pleasingly simple UX.

loftandvintage.hu

2021-07-27

Hungary

We selected this app after a long-term search to find the best solution for our shop. No we have 4 apps of 5 set up. Until now we havent had any problems or malfunctions. We though have many "little" customization tasks, setting the looks to match our store design, and they always made them for us, in addition, quite quickly! Thank you guys for that, sometimes we feel guilty when we find a new detail to be customized... :) The features we got using Growave are amazing, and the look of the app is gorgeous. They add so much to our store! Plus, people started to use very quickly, and of course it means UCG for us. Biggest task to solve is translating the app, just like Shopify, to translate it - if you dont use it in English - is quite a big work, but you have to do it once...The last app we will launch is Rewards, we are afraid of it a bit, hope we will find the good settings. Now we are still working on setting and customizing the notification emails, and then release it :) We will add an update later to this review, but what we have experienced and saw until now is definiately 5 stars. Thanks guys!