Reviews for Growave: Loyalty & Wishlist +
LINK'D THE LABEL
2021-06-16
United States
This app is great in so many ways. They're customer service team goes above and beyond to ensure that they resolve any issue you are having. I highly recommend this app for rewards program on your site.
Loja Ekanta
2021-06-16
Brazil
Great app and amazing customer service. I think it's the best app that I've purchased on Shopify. Super recommend.
Kimochii Thailand Official Store
2021-06-15
Thailand
I really love their customer support ream especially "Tina" and "Alex" This app is worth installing and subscribed. Let support them, you will not disappoint for sure. I can guarantee!
FjordCo
2021-06-15
United States
Alex and the whole Growave team are THE BEST!!! Their widgets and buttons match my store perfectly!!
myWELLnest
2021-06-14
Portugal
Apart from having a really nice variety of products, they have the greatest support. Minor issus are dealth with in a professional way. I had already the best Experience with Tattoo and Tina, And the last issu was solved with a smile by the great Alex! What a team! What a great App!
Coloured Raine Cosmetics
2021-06-12
United States
DO NOT use this service. Several issues with their coding and loyalty program that caused thousands of lost sales. Customer service does not follow up to help. You have to run after them after they supposedly will follow up with you. Save yourself the trouble and get better service with another company. It may cost more but will save you from losing customers due to growaves lack of ability to fix the technical issues. Customers have not been able to redeem their rewards and after contacting growave they still have done nothing about it 2 days later. We terminated our service with them after 2 years of being a loyal paying client. RUN FOR THE HILLS
Dressdes
2021-06-12
Italy
"NEW" An excellent team and app, within a month I asked them to make at least 15 changes to the code and they were always available to respond and quick to give me a great result. I highly recommend it! Keep going! ! "OLD" I have always asked for support from the team and they have always answered me, helped me and gave me an excellent result, just what I needed ..keep going!
Neon Gray
2021-06-11
United Kingdom
Really impressed with my Growave integration and their team. The onboarding process was great and customer service have been fantastic in helping me with quick responses and customisations that I've required. Really well priced for what the app suite provides and how great the customer service is! I previously used Yotpo for reviews and had tried out their loyalty app too. Pricing was just so prohibitive and Yotpo widgets were slowing my site down. Having reviews, wishlist and loyalty all within the one app, dashboard and price with Growave is brilliant.
Soy Tendencia
2021-06-11
Chile
I'm really amazed with the support team from Growave. They really help you, they explain everything so you get all the info you need, they solve all the problems and doubts you have as soon as they can, and I really appreciate that. They are so nice too! Besides, the app works perfectly and it has so many options that allows you to do whatever you want! Congrats to the team :)
Bubble Wrapp Toys
2021-06-10
United States
We previously used a different rewards provider and felt it was lacking, in almost all categories. The pricing structure was brutal, the limitations were overbearing, and the customer service was non-existent. We finally decided to migrate over and chose Growave; what a difference. The import process of all previous rewards members, points accumulated, etc. was almost effortless. The options for pricing structure allows us to offering some really awesome services our competitors don't (wishlist, rewards points tiers, customizations, etc.) for a really reasonable price. We also worked directly with Alex to integrate color palettes, custom placement of our "wishlist" button, and some other tidbits and it was... all free. The chat feature is functional and efficient. They follow up via email. Night and day difference and worth every penny. We have immediate usage of new features we launched and customers are really pleased. Thank you to the whole team behind Growave for providing such an excellent service. Thank you Alex, for making our on-boarding and customizations so seamless.
Her Vegetarian Kitchen
2021-06-10
Canada
Love the Wishlist function - it was super easy to use and integrate with the store. I loved the look and feel. The added bonus is that their customer service was excellent!
2021-06-09
United States
Great App, Great customer support. What I like about them is they have 5 app's including in 1 platform which is much easier to manage. Thank you Growave!
ElephantPlate
2021-06-08
United States
Must have All in one APP - Wishlist, Reviews, Rewards, Social Login and much more. Additional Review after few days: 1 - Bug fix resolution time is very high (More than a week) 2 - Vert poor performance of reviews widget. Reviews take more than 6 seconds to load.
SOCIE Select
2021-06-07
Taiwan
Great team! The online supporters are nice and professional,solving problems fast as we expect. Appreciate all the works,5 stars for sure!
IMPERIO Cosmetics
2021-06-04
Netherlands
The support I got is really great. The app itself works also smoothly, and I like all the pages for my website that are pre-populated and ready-to-go. I ran into some problems though with orders that had to come from different older systems. So, I had to import them first and after that, I could Reward Points for my pass clients as well. Especially Tina and Alex helped me out with this. Appreciated! 5 stars ⭐⭐⭐⭐⭐ Olaf IMPERIO Cosmetics
Finding Home Farms
2021-06-04
United States
My team and I have started using the growave app to create a referral and rewards program for our customers. The review function provided by this app is also a very importance piece for us to have. Not only has the app been great, but the support team's help, speed of response, and consistency has been outstanding!
Model Railway Scenes
2021-06-03
United Kingdom
I love the way that Growave integrates my wishlist, loyalty, rewards and feedback and the modules work together to deliver a better user experience than individual apps.
Mean BLVD
2021-06-01
United States
Speaking from my experience after using this application for a while, I find it very handy in setting up promotions, giving points and gifts for our precious customers. Our business certainly benefits from this. And one of the best thing is that they have excellent and enthusiastic support staffs, especially Tattu and Tina. They always appear almost immediately and answer every question I have during the use of the app. Thank you for making such work became easier.
Whoisblest
2021-05-28
United States
I Use This App For Many Different Reasons. It Has Been A Great Addition To My Store, And The Customer Service Is Exceptional. Highly Recommended App For Customer Incentives And Engagement. Also, A Great Way To Keep Track Of All Of Your Reviews From A Single Location.
Fabbrica Magia
2021-05-27
Italy
always available, to solve all problems, the application works very well and you can customize everything, product page, collections and landing pages
USA Scream Pretty
2021-05-21
United States
Having moved to shopify plus - we needed a review and Wishlist app that could work across multiple stores for our Jewellery brand. Tattu has been very helpful, making the set up and syncing of reviews easy. I have also requested an add on - for their app, which they are considering (a dedicated back in stock email app - to compliment their wishlist functionality) We have used Growave for a few years on other shopify stores - and we are delighted with their service, response times and general all round greatness!
Quirky Baby LLC
2021-05-20
United States
I love having this app available on my website! My customers actually use it! I love the customer service from Growave. They have helped me on several occasions. And they respond so quickly. No matter who you get, you’ll get amazing help.
Valsport Running
2021-05-14
Italy
The App is great and easy to set up. The Growave team is super professional and always ready to support us.
Nique Clothing
2021-05-14
Australia
We are so glad that we found Growave. Their app is amazing for what is offered. Easy to set up, with lots of function. We use Growave for Loyalty, Wishlist and Instagram galleries. Their dashboard is easy to use and we are able to do basically anything we want with their resources. The Customer Success team is also unparalleled. Any ask we have is never too big or small- from changing fonts and on their interface, to changing icons within our developer theme. They work very fast and are always very friendly. Cannot recommend them enough!
CarryCraft
2021-05-13
Japan
Great app and easy to use. Nice customer service and development team. Also responded quickly every time, helped me a lot.