Reviews for Growave: Loyalty & Wishlist +

Great support and lots of features involved. Just what we we're looking for to grow our store. Thank you :)

I use this app mostly for the social login, instagram features, wishlist. I really appreaciated their technology and they have an amazing support that always help you. Definetely reccomended!

日本のサイトに導入しました。 I chose this app because I use social login, review collection, loyalty program, and favorite list. It's easier than adding a bunch of apps because all the features you want to implement are in one place. I didn't use it for our site, but I'm also attracted to the fact that you can pull in other posts from instagram. Emails to customers are also prepared from the beginning, so if you are not particular about what you want to send, you can minimize the customization. I was expecting to lose the points that my customers had accumulated due to the site migration, but I was told that I can transfer them to GROWAVE. The articles on setting up the system are extensive, and there are many things that can be solved without inquiring. If I can't solve a problem by myself, I can ask a question via chat, which is most helpful. I use English and images to communicate my inquiries, and when my intentions are understood, they are promptly responded to, which is very helpful. I'm Japanese and can't speak English at all, but I've been able to communicate with them using the translation tool, so if you're not sure which app to use, I think you should consider it as a candidate :) ソーシャルログイン、レビュー収集、ポイントプログラム、お気に入りリストを使用するため、このアプリを選びました。 導入したい機能がまとまっているので、アプリを何個も入れるより楽です。 うちのサイトでは使いませんでしたが、他にもinstagramの投稿を引っ張ってきて載せれたりするのも魅力的ですね。 顧客に送るメール文なども、最初から用意されているので、特にこだわりがない場合は最小限のカスタマイズで済ませる事ができます。 サイト移行のため、それまで顧客が貯めていたポイントが失効してしまうと思っていたのですが、それもGROWAVEに頼めば引き継げるそうで助かります。 設定に関する記事は充実していて、問合せせずとも解決できることも多くあります。 自分で解決できなかった時は、チャットで質問ができて、これが一番助かっています。 問合せは英語や画像を使って伝えるのですが、こちらの意図が伝わると迅速に対応していただけてとても助かっています。 私は日本人で英語は全くできませんが、翻訳ツールを使ってやりとりすることができているのでどのアプリにしようか導入を迷われている日本の方は候補にいれて良いと思います。

Very helpful . quick to respond and resolve any issue . They also help in customisation if needed . Must try

Really responsive and very prompt to offer assistance. I have managed to rectify most of the issues within a day.

Thank you so much for explaining the functions you want to use in Korea until you understand them. Also, it is very nice to be able to set rewards by grade or product.

This is the second time I review this app as the owners offered me 3 months of free trial for testing again. On the second day I arrived at the conclusion that this app is slow as hell... With the speed tester that Shopify provides, grew from 28 to 47 points just for deleting this app. The reviews widget has a lazy load with at least 2 sec. delay. The email templates and the wishlist are ugly and not very customizable. Not very recommended!

This is a great, all-encompassing app! It's ease of use and simple click and go setup lets you get up and running in a snap. I did have a few small things I wanted adjusted, and they were taken care of in a VERY timely fashion! The customer service polite, appreciative, and efficient. I HIGHLY recommend this app and look forward to a long, prosperous relationship with Growave!

The function of this app is very powerful. I have used it for more than half a year. Of course, their service is also very fast and efficient. It is absolutely recommended

We use this app to help us with reviews, instagram feed, social login and wishlist. It makes so much sense to have one app cover all the bases! So far it all works well. Any issues are dealt with promptly by the support team who are excellent, fast and responsive.

Support during integration is at a high level. So far the app is working very well and I am satisfied.

We have used the Growave app for several months now and are using most of its functionality. It takes a little bit to configure, but once it is set up, Growave is an excellent customer retention tool. We are very happy with it, and the customer support (thank you, Tina!) is outstanding.

Does everything I need and is better than the old reward app I used. I'm not easy to persuade in changing apps as it's often a lot of work so props to them for making me switch!

We 100% recommend this app to EVERYONE. Been using it for years now and it's golden. The app itself and the service from the team, especially Tina who always helps straight away if we have an issue and is also super sweet. Our audience has grown using this app, and we couldn't be happier. Thanks, Growave for being amazing at what you do!

We are not using all the features of the app, but whatever customization or help that we need on what we use, the support is just incredible. Very reactive and very helpful.

Excelente aplicación y excelente soporte. Siempre están atentos a solucionar de manera rápida los inconvenientes que se van presentando. ¡Felicitaciones!

We're really enjoying Growave. The team behind it is prompt, patient, and accommodating. We switched back to Growave after trying out Stamped.io as an alternative. Its far more user friendly and provides much more bang for your buck. If you're looking for a solid Review/FAQ and Rewards widget, look no further. Growave's the best money can buy for a Shopify store. Shout out to Chris for his endless support this past month.

10 out of 5 stars :-) because of two key elements 1. Gorwave as a Product: Comprehensive and integrated product that actually works, We are using Rewards, Wishlist and Reviews. Super easy to understand and configure based on our business needs. 2. Exceptional Support & Service: "We really feel that Growave is not just an app provider but part of our own team", huge shout out to Tina as she not only listens to our requirements but works with us in a very structured way to deliver those. Super helpful and easy to communicate team! After working with you guys, I know if ever something goes wrong I have a dedicated and supportive team with me :-). Thank a lot

Thanks Alex and Tina so much for their help whenever we have questions and diffculties. It's an app that integrates many features and functions so it's great!

Great customer service support! Love that they are very attentive to my questions and issues whenever I have any. Easy to use!

I am so happy with the customer service!! Their development team and Tina are really supportive and understandable. Higly recommend!

A great app, very functional, user-friendly admin interface, seamless customer login experience. Very reactive 24/7 support team! Guys, if you are looking for a functional, reasonably priced loyalty & referral app this is the ONE! Great for translating to your countly language (most shopify apps are not that apt).

I use this app for wishlist, reviews, rewards, referrals, and shop instagram feature. I LOVE their support team -- they are always available to help with nearly any request. TOP NOTCH. I wish the app had a better UX. It feels a bit elementary in terms of design (especially when compared to others like LOOX). It would be nice if I was able to use my own developer to make the changes I want design wise, however the way the app works, if you make any changes to the css files, they get overwritten when the app updates. Overall 4/5 --- amazing functionality and support team, but room to improve on the overall design and customization.

I am very happy with the customer service I got. Tina helped me completely set up the whole site and was really nice and polite the whole way through. The setup looks great and she understood exactly what I wanted. I recommend this app to anyone who needs their services.

We have just launched, but Growave has been integral in making our website as friendly to customers as possible. We're using the Reviews, Rewards, and Social login. So far out customers have loved it and the Growave team has been incredibly helpful in customizing everything to meet our needs. We will soon use the Instagram function as our product gets to the consumers, but overall I've loved the app. I won't know my returns on Growave for a month or so, but customer satisfaction seems to be boosted by it already, so as a new company, that's really helpful Rewards - really easy to customize and there are probably 30 pre-built options for rewarding, so really easy to use. Reviews - also really easy to use and I integrated Klaviyo to take care of the emails and keep everything together. Other things - allows for color and font customization to fit your brand!