Reviews for Growave: Loyalty & Wishlist +

This app is really a saver and the solution for any membership needs. This app helps with the ability to connect customers to us and bring about a increase in the awareness of our cafe. A sure consideration in any membership search.

We are in the process of launching a loyalty program and out of all the programs I have worked with, in the past and researched, Growave was by far the easiest to work with and offered more than just the typical loyalty program. Customer service is great to work with as well. I wanted to update my review to just say that the development team and customer service team have been helpful throughout the entire time we have been using this app.

With my sites design (Streamline), we wanted to go with the cleanest possible mobile look. Anything with a pop up widget was out of the question. This left me with Loyalty Lion, or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site, and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reached out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get an awesome, rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave!

The app is super helpful. Its' wishlist and review functions help our company quite a lot. They offer great UIs and strong stability. Except for their provided functions, I have to shout out to their customer service and engineer teams. In my journey of cooperation with them, they helped us with tons of things at amazing speeds. They are one of the reasons why our company can grow so fast.

zoe kratzmann

2021-11-15

Australia

amazing app and amazing customer service. response time is so quick and they are always able to fix any issue we come across (which to note hasn't been many at all).

This app has been super helpful in pulling multiple other apps into one and we're very happy with it and would recommend it.

Growave has been very helpful to our business, combining multiple features into 1 central location. They're always improving, and their support is outstanding. I changed store themes earlier this year, and just updated to the new Dawn (2.0) theme. Both times they integrated their app into my theme in less than 24 hours (with no advance notice to them), free of charge. Alex and the rest of the team are amazing.

We installed Growave and feel that the function is complete. The best part is the support team; they are nice and right to the point to help out. Alex has helped us a lot. Thank you.

Software that can effectively manage reviews. The customer service staff has been actively helping me solve the problem, Alex is a very good guy.

awesome app and support - dev team made some customizations for us and our theme is now working like a charm :)

Amazing App and Excellent Customer Care. We have used this app for over 6 months and our customer like the new features we were able to provide using this app.

Great app, and what's even better is the kind of support they are providing for their customers! Never had such a great experience with a team ready to jump in and help you with your project. Recommend them 100% if you need referral system and much more.

Great product! more importantly STELLAR customer support team. They go long ways to support your business

So far the experience with Growave and the team has been really positive. They are super helpful and have made the setup easy as well as making small customisations. Looking forward to utilising more of the product on our site.

Package includes multiple features that are practical. Alex and Tina have been providing excellent and professional support. I am surprised how fast the respond time is with every enquiry. They’ve raised the bar very high. Thumbs up to them!

Their support team is quick and responsive to your needs! They've gotten back to us quickly and offered to assist with all of our requests.

They're always so responsive! And the turn around time of any requests I have are so quick. I don't have to look anywhere else for a review app. Awesome customer service

An easy and simple to use app that offers great functionality. The customer support has been superb so far. Every query or change that needed to be made has been dealt with timeously.

Me encanta porque estábamos buscando una app que resumiese varias funcionalidades de valoración y fidelidad y esta lo consigue. El servicio técnico es estupendo, realmente intentan solucionar los problemas

Easy to use and the customer service is on top of it ! I like that aspect the best ! If I can’t find something or have trouble they are there to help !

Growave is one of my most-used apps on Shopify because of the many wonderful features it has and the responsiveness of its support team. In particular, I've been getting a lot of help from Tina and Alex, they're highly professional and patient people :) The way Growave packages its rewards, wishlist, and product reviews systems into one app (and also one bill ;)) is a godsend for me. While at the beginning, it was quite difficult for me to navigate and use the app properly, Growave's support team and good documentation have helped me overcome the initial learning challenges. Thanks so much for the wonderful app and support, Growave! I wouldn't have been able to stay on Shopify for this long if it wasn't for you guys :)

This has been one of the best customer support experiences we've got in a long time. Not just the app is amazing, but the team behind it is also very professional and experienced. Definitely recommend using Growave to boost your customer engagement and retention. It's one-of-a-kind.

Love this app which combines several key functions altogether running seamlessly. And more important, the customer services are fast, responsive and helpful. Give it try!

I spent a long time researching loyalty apps to ensure I picked the right one to both reward my existing customers and also attract new ones. I'm very pleased I found Growave as you get so much in the basic package - points, tiering, reward in discounts and cash, referrals, plus wishlists, reviews and instagram integration! It's really intuitive to set up and you have a lot of control to enable you to integrate it with your branding. I was also pleasantly surprised that the support team do all the back end coding for you, leaving you to focus on the front end interface to customise it. The app itself is great, but the cherry on the top is really the support team who go out of their way to help you. They are both proactive and extremely responsive, no question is too small and they always follow up with you to ensure things are working. Alex has even helped me on an issue that turned out to be Shopify wide! And this is why I whole heartedly recommend this product... you can stop looking now, you've found the right app!

im sure happy to add this app to my store - the customer engagement is better and the team is super.. I would like to a few more features to be added to the other plans instead of enterprise so we have can better rewards systems..I would like to see customer being able to use the rewards as a cash back and Redeem points per order.. Rest super happy with the app..keep up the amazing work