Reviews for Growave: Loyalty & Wishlist +

Growave has extremely amazing customer service. Whenever I ran into any technical difficulties, requests to implement changes, and just general advice on making sure we were taking advantage of all their features, Growave was able to go beyond to make sure we're taken care of. With all the third party apps we use, customer service and ability to resolve issues right away is essential to keep everything moving smoothly. Would highly recommend Growave.

Excellent service from the app team. They are fast to get back to your with your questions and are able to help you make small changes so the app works better for your particular store. Only downside is that you cant add birthdays to customers accounts at the till. The customer has to login on a computer and do this themselves. Otherwise, a great app.

A super useful review app recommended by my friend. When using, my website encountered some problems, and the imported reviews could not be displayed well, so I contacted their customer service, only then did I realize that they had been trying to contact me to report problems with my website. My problem has been solved very simply, and I don’t even need to do anything. They also displayed the product reviews on my homepage, thank you very much Tattu :)

This app is amazing! So helpful and easy to use. Also anytime I had any questions the customer service was on point. Thanks Growave!

We absolutely love this app and our customer's do too. So many cool features in one place! We rolled out all 5 apps (Wishlists, Rewards, Referral Scheme, Shop Instagram Feed and Social Log in) in less than 7 days, including all the planning. This wouldn't have been possible without Growaves outstanding customer support. Big shout out to Tattu, who has dealt with my many questions and tweaks with aplomb. I was never waiting more than 48 hours for a reply, which is brilliant. I can't wait to see how this app develops. If you want to up your customer engagement and reap the rewards of it, this is the app for you.

With the appstore full of wishlists, this one was the only one that listened to my requests, assisting me in integrating their app to fit my theme! They were a great source of help, and they never hesitated to tell me anything. The wishlist is fantastic on its own, with a minimal feel, flexible options, and just enough to be a wishlist that isn't clunky!

The app works great but its the customer service that is award winning. I have never worked with a team so responsive with such a can do attitude. If you're not sure I'd say definitely give these guys a go and don't hesitate to reach out for questions, they do good work.

Very helpful customer service with speedy response for customization. They surely deserve 5star. Tina was one of the best in the team, followed by Alice.

We had a great experience with this app so far, helping us integrate a Rewards scheme, Instagram Shop, Social Login and a Reviews section. It was able to help us introduce a loyalty scheme, as well as replace at least three other apps doing the same job. The Growave team were exceptionally helpful with all my requests, and were more than happy to work with us to bring the app to exactly what our business required. We will be monitoring how the app performs, but so far we are very happy with this app and will be using it for the foreseeable future on our store.

This app helped us tremendously in getting reviews rolling in and now we are expanding to work on a rewards program and more. It's very easy to use and the team is very responsive and helpful and FAST.

After tried so many alternative products, finally, finally, I got what I want and it is not expensive though, with so many features integrated, Tina、Tattu and the development team, helped a lot with my website. There are a few things that need improvement, analytic-wise, the dashboard is not very intuitive and I don't see an A/B testing option available. Overall, this is a fantastic plugin, probably the best out on the market considered its all-in-one integration.

I've used this app for a while now and although I had a problem, it was fixed quickly and efficiently. The wish lists give us leads and the account's are easy for the customers. Thanks!!

For the moment I only used Wishlist and Reviews but it's work fine. Well integrated and customer service is really good thanks to Tattu. This app is regrouping 5-6 apps in one, very useful.

This is an excellent Shopify Add-on. Multi-purposed app. Wishlist, Reviews and much more. The customer service is first-class. From welcoming you, to guiding you along to understand the power of the app, to the technical support in implementing. I have been extraordinarily impressed. I'm a fan!

I love growave, the customer team is super nice and helpful always. I really like the review and Wishlist function!

Excellent app and even more excellent service! The app itself is quite easy to set up and use. There are plenty of customisation options to choose from when it comes to visuals and loyalty/rewards. All the necessary features that one would expect from such an app are there. The app's customer support is nothing short of outstanding. The team is knowledgeable, efficient and polite. They quickly responded to all of our emails, provided detailed information to our queries and ensured that the installation, testing and implementation of the app was as smooth as possible. Special shout out to Tattu, Tina and Eladr from their team-they went above and beyond to make sure that the app was running properly. Keep up the excellent work!

The growave team was fast and responsive to our request to amend how the reward buttons looked liked in our website. Keep up the good work!

Sable Boutique

2021-04-22

New Zealand

Growave is fantastic and we installed it because it is so much more than a loyalty app! It's super easy to use and whenever you feel suck the customer service is phenomenal. Tina and Tattu are our go to most of the time and they are brilliant... Everyone is honestly! So nice as well to recognise who it is you're talking to, really feels like they are taking good care of you. We are recommending this app far and wide. Waiting on some cool new integration too which is a bonus!

This is great app. Thank you Mina for supporting. They have amazing support team. Thank you so so much

I've tried Social login and wishlist it is very good and fast .. I am still testing the other features.. but to be honest, Growave's support team is one of the best support teams in Shopify (especially Tattu). Strongly recommended.. keep it up guys

Growave is a great all-in-one customer loyalty app. It's easy to use and the customer service is legit the best I've ever experienced! Tattu is exceptional in answering any questions I have and fixing any issues I come across. 10/10 recommend.

This app contains a lot of features that are necessary for an EC site. It is effective in increasing customer loyalty. The support from the developer is also very good.

This app is absolutely amazing!! :) The team is so responsive, very patient, and super helpful! Every time we had questions or needed to make adjustments to the app, the team always helped us with those changes within 24 hours of sending in a request. They helped us personalize each feature exactly as we liked it, so we're very grateful! We love every feature this app offers and this has definitely helped to elevate our website! The price is extremely affordable as well. Definitely recommend this app to every small business! :)

We use this app for collecting and providing customer reviews as well as for the wishlist feature! It works great for both and we look forward to exploring the other features as our business grows. The customer support team is wonderful too! They communicate very well and regularly to provide updates on any support requests we have. Thanks for providing such a great app!

Out of so many apps that I tested, growave is the best in terms of aesthetics, functionality and the most important of all, excellent customer support! I really wanna thank Tattu and her team for the fast response time and being able to fulfil all the requests that I ask for. Highly highly recommended!