Reviews for Growave: Loyalty & Wishlist +

Alex was so helpful to solve the review issue of our website. He has done a great job. I think everyone should download this app because you can always find a staff to help you to solve your issue. You can count on them.

Great service. Though were some problem with our theme, and some request, they can always reach and help us solve quickly.

Growave was extremely easy to set up. Support team was amazing and has helped out with any question I had quickly and precisely. Great app, great support. Get it now

app and customer service are great. the amount of stuff this one app can do covered all my needs in the loyalty, referral, and review area.

Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. ----------------------------------------------------------------------------------------------- Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then. ----------------------------------------------------------------------------------------------------- PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!

I needed some assistance in setting up the app and just had some generalized questions as well... customer service was AMAZING and very supportive and helpful. As for the app itself.. I LOVE that I can have multi apps now in this ONE app... I was paying so much for them individually with my old website, and honestly, this reward program is way better at setting up rewards and actions... its just great all around! I Would give it 10 stars if I could!

We installed Growave to help us develop a loyalty program for our customers and so far the experience we have had with the app has met all the needs we have. The customer service team at Growave have been extremely helpful in tailoring the app to meet our specific needs, they are quick to reply and always go above and beyond to help us get the most from the app.

Even when I was using the free trial the support was incredible! These guys will do all the hard stuff for you at no additional charge! I needed help with the size and location of the wishlist feature on the product page and they reformatted it to my specifications. I've reached out many times and the response is almost instant and actually resolves my problem. Most recently, I needed help with a review slider (recommended in one of their emails, which are also very helpful), and they are currently formatting it to my specific preferences! HIGHLY recommend this app for it's user-friendliness, esthetic appeal and awesome functionality, and for AMAZING tech support. 10+ stars

Growave was perfect for consolidating multiple apps into one and launching our first loyalty program. The team at Growave are incredibly supportive and prompt with any queries. It is both easy and seamless to set up and has been running smoothly. Would highly recommend!

The majority of the options on this app are self-explanatory and easy to use. I did need some assistance with adjusting font size and landing page integration, and the support team is REALLY on top of things. Really fast response time and everything was adjusted exactly as I needed.

I am still setting everything up but from my first initial tests, the app seems to work great. Does what I was looking for and support is top-notch. Thanks team!

Great support and lots of features involved. Just what we we're looking for to grow our store. Thank you :)

I use this app mostly for the social login, instagram features, wishlist. I really appreaciated their technology and they have an amazing support that always help you. Definetely reccomended!

Really responsive and very prompt to offer assistance. I have managed to rectify most of the issues within a day.

Thank you so much for explaining the functions you want to use in Korea until you understand them. Also, it is very nice to be able to set rewards by grade or product.

日本のサイトに導入しました。 I chose this app because I use social login, review collection, loyalty program, and favorite list. It's easier than adding a bunch of apps because all the features you want to implement are in one place. I didn't use it for our site, but I'm also attracted to the fact that you can pull in other posts from instagram. Emails to customers are also prepared from the beginning, so if you are not particular about what you want to send, you can minimize the customization. I was expecting to lose the points that my customers had accumulated due to the site migration, but I was told that I can transfer them to GROWAVE. The articles on setting up the system are extensive, and there are many things that can be solved without inquiring. If I can't solve a problem by myself, I can ask a question via chat, which is most helpful. I use English and images to communicate my inquiries, and when my intentions are understood, they are promptly responded to, which is very helpful. I'm Japanese and can't speak English at all, but I've been able to communicate with them using the translation tool, so if you're not sure which app to use, I think you should consider it as a candidate :) ソーシャルログイン、レビュー収集、ポイントプログラム、お気に入りリストを使用するため、このアプリを選びました。 導入したい機能がまとまっているので、アプリを何個も入れるより楽です。 うちのサイトでは使いませんでしたが、他にもinstagramの投稿を引っ張ってきて載せれたりするのも魅力的ですね。 顧客に送るメール文なども、最初から用意されているので、特にこだわりがない場合は最小限のカスタマイズで済ませる事ができます。 サイト移行のため、それまで顧客が貯めていたポイントが失効してしまうと思っていたのですが、それもGROWAVEに頼めば引き継げるそうで助かります。 設定に関する記事は充実していて、問合せせずとも解決できることも多くあります。 自分で解決できなかった時は、チャットで質問ができて、これが一番助かっています。 問合せは英語や画像を使って伝えるのですが、こちらの意図が伝わると迅速に対応していただけてとても助かっています。 私は日本人で英語は全くできませんが、翻訳ツールを使ってやりとりすることができているのでどのアプリにしようか導入を迷われている日本の方は候補にいれて良いと思います。

Very helpful . quick to respond and resolve any issue . They also help in customisation if needed . Must try

This is the second time I review this app as the owners offered me 3 months of free trial for testing again. On the second day I arrived at the conclusion that this app is slow as hell... With the speed tester that Shopify provides, grew from 28 to 47 points just for deleting this app. The reviews widget has a lazy load with at least 2 sec. delay. The email templates and the wishlist are ugly and not very customizable. Not very recommended!

This is a great, all-encompassing app! It's ease of use and simple click and go setup lets you get up and running in a snap. I did have a few small things I wanted adjusted, and they were taken care of in a VERY timely fashion! The customer service polite, appreciative, and efficient. I HIGHLY recommend this app and look forward to a long, prosperous relationship with Growave!

We use this app to help us with reviews, instagram feed, social login and wishlist. It makes so much sense to have one app cover all the bases! So far it all works well. Any issues are dealt with promptly by the support team who are excellent, fast and responsive.

The function of this app is very powerful. I have used it for more than half a year. Of course, their service is also very fast and efficient. It is absolutely recommended

Support during integration is at a high level. So far the app is working very well and I am satisfied.

Does everything I need and is better than the old reward app I used. I'm not easy to persuade in changing apps as it's often a lot of work so props to them for making me switch!

We have used the Growave app for several months now and are using most of its functionality. It takes a little bit to configure, but once it is set up, Growave is an excellent customer retention tool. We are very happy with it, and the customer support (thank you, Tina!) is outstanding.

We 100% recommend this app to EVERYONE. Been using it for years now and it's golden. The app itself and the service from the team, especially Tina who always helps straight away if we have an issue and is also super sweet. Our audience has grown using this app, and we couldn't be happier. Thanks, Growave for being amazing at what you do!