Reviews for Google & YouTube

The app simply doesn't work at all. Incorrect data and wrong shipping information. The products stay pending for days and never get processed. Complete garbage.

The new Google Shopping app took all the controls away that you need to make if function correctly. I love Shopify, but their shipping system absolutely stinks and isn't even close to accurate for my products. I ship some items regular UPS and others ship by semi-truck. I also ship from several different factories across the US, and Shopify can only handle live shipping from one location. I have to use an 3rd party app to help with shipping. So this app can handle the shipping, I have to tell Shopify that this isn't a physical product, so it doesn't need to be shipped. If I don't do this, Shopify would try to add Shipping on top of the shipping the app's charging. This works real good for my customers. Problem is, the Shopify's Google Shopping App is telling Google that my product is FREE Shipping. Google Shopping is advertising to my potential customers that I'm giving them FREE Shipping, when it could be $675 or so. That's a pretty big shock, when they see FREE Shipping.........then Shipping for several hundred dollars. The old version of Shopify's Google Shopping App gave you access to the shipping settings. The new version, doesn't even have any shipping settings. No settings for it at all. Just settings like color and ect. Nothing for Shipping.

Stuffcool

2019-01-28

India

old Google Shopping app was much better. This app don't even let us submit our feed to the google merchant account.

Easy to install......................................................................................

Don't bother, plain and simple. It does not work. any review claiming otherwise is simply fake. Do yourself a favor and find another app

It just gets worse, I have my Merchant Centre Dashboard showing 25 products (100 variants) as disapproved and yet the app is showing only 3 products disapproved and has been for days. No if I work off the app I have no idea that I'm not showing 22 products in my current campaign. Seriously guys, Google Shopping is hard enough to work with in the first place! Dear Shopify, Please find the people that wrote this app and SACK THEM NOW! After years of using the old app I had set up a small subset of products to send to the merchant centre (using collection "Google Shopping") So what does this thing do? It dumps all my products across and I have to go through and remove them. Using the app to modify and remove products is a nightmare, full of bugs and QA misses, testing must have been non-existent. When you hit the next page arrow it just brings the first page back. It really scares me that Shopify would let this through, hopefully it is not reflected across other aspects of the platform,

no filter - no bulk action and its looks like google sold this app to private gaint to earn money! thank you

Southern Drinking Club

2019-01-19

United States

Biggest gripe is that you can not exclude variants from the feed. Other than that I guess it is ok, but nothing special.

Hearts Attic

2019-01-17

United States

As everyone else has said, 10 days to sync a product?? Get outta here. And on top of that, it doesn't even have any integrated sales reporting.

This app is an absolute waste of time. The app states it takes up to 10 business days for your products to get approved, well it has been a month now and not a single product has been approved. JUNK!!!

Very Bad Nothing Work! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I wasn't able to select specific products to promote, this is important if I want to sell my personal items and have some of my dropship items disabled on my main store channel. So if the products are disabled on the main store and I can't preselect the items that I want to promote this app will not be helpful for me.

Stayed in sync made never finished syncing had to uninstall. Never moved for weeks after retrying. Maybe you will have better luck. Let me know if you figure it out @jdroyalty

I agree with many of the other reviews, this is a lousy app. My account is also suspended and they take forever to do anything about it. Avoid it!

Just terrible, cannot sync products to Google and makes your Google Merchant account suspended. Don't use it!

Cliganic™

2019-01-09

United States

Useless. Does not sync the barcode (GTIN) in product variations. Wasted a lot of time on this. Better to pay something that works.

LuLu

2019-01-09

United States

Under Google Ads Account it keeps showing me just one Google Ads account id that I don't want to use. How do I link it to another Ads account?

My products all failed review on the google side, yet app still shows them pending. No information as to why the upload was rejected but my Google Merchant Center account was suspended after using. Reached out to Shopify customer support and they did not seem to know why. Google told me the store was missing refund policies which show on checkout, but that doesn't seem to be where google wants them. I've gotten FBA, EBay, Facebook all working this thing is a hot mess.

Its horrible! Deleted running google ads and not uploading existing products! I"m losing money coz of it

10 days trying to get this to work and still my products sit pending due to failing the data structure.

2 stars, 1 for app to-date, 1 for the future in case it improves. Product Approval: More than 10 business days, I'm at about 17 business days with only "Pending" for 125 products. Campaign Mystery: In anticipation of pending product approval, I set up a simple campaign to begin in January. I did make a mistake, I inadvertantly clicked Start Campaign, but I'm glad I did as it raised more questions. Mystery Campaign: Somehow, with no products, a campaign I couldn't see began. Days later, with no noticeable change in traffic, I have a report claiming to have caused impressions, even 5 Add to Cart, but no corresponding sales activity and --no abandoned carts!-- Alert!! So I stopped the "campaign" but there is no way to truly stop it, it reflects as "paused" no matter what you do, including "cancel" So it asked for feedback, and I provided, but there was no submit button or dialogue box on the feedback form, the only thing you could do was click the X in the upper right hand corner, which typically means cancel & submits no information. It's all there was, so to be rid of it I clicked it, and it tried to sell me feedback forms.... To date this app is EXTREMELY questionable. I'll uninstall it soon if there are no product approvals, and the campaign report I had did not reflect reality. To report that I had visitors adding to cart because of the app, but no sales or abandoned carts is unsettling.

I don't know why people are giving this a bad review. Google states it could take a week or two for product approval and it takes a minimum of 30 days to see good results. I literally ran with a $1 a day budget with very good results. I upped the budget to $2 a day on a test and my sales blew through the roof. I'm going to continue to up the budget until I hit my sales goals!

must have app................................................................................................................................

Never came across so terrible app like this one. Waited for days to get my product approved just showing pending.

Jewelove™

2018-12-18

India

The app needs to have an option of selecting which variants a merchant wants to publish to Google Shopping product listing ads. It is a very common scenario where a merchant may not want to publish all variants of a product to Google Shopping. Currently there is no workaround & that means wasted marketing dollars.