Reviews for Google & YouTube

Terrible app. So many pending product. We wasted 1 month waiting on pending products. PLEASE BRING BACK A USEFUL GOOGLE APP. THIS DOESN'T HELP ADVERTISE & PEOPLE WILL START LEAVING ...

Terrible, terrible app. We wasted 1 month waiting on pending products. Have read the reviews and everyone else was having the same problem. Do not install this app!

Horrible app, no real documentation never got anything to publish correctly. Suprised shopify would release such bad app.

Be very careful if you update to this app, their is not ability to edit fields in the app, particularly " description" , its so clunky and now needs to be driven from product or collection page. The feature to only publish certain collections has been moved out of the app. Shopify are normally so good, but they really have dropped the ball here. This migration will cost you money. I would wait until they fix the bugs. So irritated i'm considering changing to another platform.

So, far. No good. Error messages come with no instructions or understandable reason for appearing. Google is fast to set up payment, and then as usual, leave the customer with no help or decipherable instructions. I'm not sure Shopify apps are any good TBH, but Google is notoriously unfriendly to small businesses. I think I just wasted a morning with zero positive results.

Worked great to start with, then I get an email that I cannot reply to, and can ask no-one for help about - saying my landing page currency and google shopping feed don't match (using the words "violated policy" - you know what - you're deleted... you want to take my advertising money, and then send me emails like that not offering clear and simple help - FU Google

NO ITEMS ARE GETTING APPROVED - ITS BEEN OVER A MONTH. BUT APPARENTLY THEY CAN SPEND £23 FOR ME ON ADVERTS WITHOUT ANY APPROVED ITEMS? WHAT IS GOING ON!!! PLEASE BRING BACK A USEFUL GOOGLE APP. THIS DOESN'T HELP ADVERTISE & PEOPLE WILL START LEAVING SHOPIFY!!

I really like this app and would really recommend. It's easy and6 ahve all what you need. Greetings ⇒ https://spar-king.com/

Incredibly clunky and time consuming. Pretty disappointed in Shopify for not putting any actual effort into this and making it a functional app.

I'm done. Don't fall for this app. Products still "pending" on shopify yet they are approved on Google. BLAH

No entiendo porque han rechazado los productos para mi campaña lo hacen todo super complicado menos para tomar datos de pago eso si lo hacen facil, no es mas que una forma de sacarte el dinero

Shopify is forcing us to use this app when the 'unsupported' version met our needs. After being forced to delete the old version and upload the new version, I now have to wait 10 days for my products to be approved. Is Shopify going to foot the bill for lost sales?

Our database seemed to already have all the information this app and Google Shopping needed. It took a little bit of set up and about a month to get everything approved by Google, but then: WOW. Our online sales doubled almost instantly from just a $5/day ad. Easiest money I've ever made.

The app continuously stalls while updating my products. I uninstalled app and loaded the products manually through Google.

Funky Moose Records

2019-02-08

Canada

I never got this to work properly. Data is pulled with wrong information causing Google do disapprove all of my products. Waste of time.

This application has been the most frustrating experience I've ever had. You're much better off with a manual feed. Products take 15+ days to approve, the interface is terrible, not very compatible with merchant center (products show pending in shopify but not in merchant center) and the best part is that neither google or shopify have any insight on how to resolve any errors that come up. After two months of trying, I deleted this app. Save yourself the time and don't use this.

Incredibly basic. Learn to use the Googles Ads interface or hire someone. It's amazing that this is the best that Shopify can provide.

I uploaded this app yesterday and it doesn't work... Does anyone have a solution or an alternative to this app? Thank you!

Can't sync products.................................................................................

Terrible. Old version worked fine, but I was forced to uninstall the old one to install the "new and improved" version. Now, it doesn't work at all and no way to revert back.

Don't install. It simply doesn't work. Added 3 months ago and even started a campaign but not a single ad was shown!? Why? More importantly why is Shopify seemingly doing absolutely nothing to fix the issues of this app that hundreds of people are reporting doesn't work? Don't waste your time.

Won't work - just like the Facebook app. Is this a way to try to get more money to get a better app? Wish I knew this before I spent the time and money to set up my store.

As everyone has said, this app does not work. I used this for a small side site I set up as i have a lot of experience with Google shopping feeds I thought this would be a simple way to get started on a small range. However it keeps products pending for weeks, and does not allow you to edit most of the fields you need to in order to run well optimised Google shopping ads.

Google Shopping new version worse than the old version. PLEASE ACTIVATE AGAIN GOOGLE SHOPPING (OLD VERSION) AGAIN!!!!

Not a Plug and Play App...was expecting this to work out of the box. Come on Shopify, you can do better!