Reviews for Google & YouTube

Products show up as pending even though they've been approved in my Merchant Account. There was an error with the initial sync which google fixed at their end. Overall, this doesn't seem to be a very slick app.

Todos os meus produtos estão como pendentes dentro do app no Shopify. No merchant center eles aparecem, mas sempre estão com algum erro. Precisam revisar a funcionalidade deste app urgente! Isso explica o porque de tantas avaliações negativas.

This app is garbage, don't waste your time. All products say pending forever. After a long time I've gotten the message: Due to a high volume of requests, it can take up to 10 business days for Google to approve a pending product. Any products with errors won’t appear in your ads. - This message has been there for weeks now. The app is completely broken.

all the products expired because the was constantly stuck in pending mode. i wouldnt recommend using this app.

Works great just wish I could make the Google shopping product id match my sku instead of that huge shopify id. All the people with 1 star review really need to learn how to follow instructions. And email support was quick and friendly although I did solve my own issue as to why my feed was stuck in pedning which was in the merchant center feed section I didn't have shopping actions check marked

Doesn't work. SHAME ON YOU SHOPIFY FOR WASTING ALL MY TIME! After 2 weeks products still pending. Started campaign that was supposed to be for 7 days only, but still "Running" after 2 weeks. Google ads shows that campaign is "enabled". Took me a few days to correct my site so that ads are all approved by Google, but STILL NO CAMPAIGN RUNNING. What a WASTE OF TIME. After MUCH WASTED MONEY and 22 months later, finally realizing that Shopify is a scam!

Pointless as doesn't work for the UK. Google is everywhere and should cater to everywhere! from https://www.trucklumi.eu

This ain't it chief. It truly astounds me that Google can't even build a functioning integration with Shopify without breaking your Google Merchant account. It's even more astounding that there are plenty of independent teams that can build something that not only works, but works extremely well

This app doesn't work very well. I've allowed this app to sync my products from Shopify to my Google Ads account but for some reason it only shows pending, and when I checked them on my Google Ads account, it says that they've been disapproved and it wants me to modify 600 products that I thought was going to smoothly sync into Google. So what I did was just made all my products unavailable to Google Shopping and will just resort to other ways to market my store and products.

I have been trying to run an ad for 29 days. I was hoping to also get the $25 credit for using their services, but because they couldn't get their app to work I am no longer eligible for the credit. It says it takes 3-5 business days to approve a product/ad, I'm considerably outside of this time frame. I would just like my ad to show up on Google.

All 1,400 products on my site are no longer on Google Shopping after installing this app. All your products will move into a "pending" status. The migration utility for the old app to this is garbage. As far as I can tell I'm not passing the Google checklist as the gift cards don't have vat being charged on them even though they shouldn't have VAT on them and I don't have them listed on Google anyway. Thanks Shopify!! Possibly your worst app ever. UPDATE - We were originally told it would be "3 - 5 day" for Google to approve products. Now we are being told up to 10 days. So unless you are able to deal with 10 days without Google shopping. Don't install this app. UPDATE - Turns out the app will list your products on Google, but the integration to get the publishing notifications back appears to be broken so the app lists all your products as pending. Still a terrible integration though.

Great app. If you know how to use this. This app will create automatic google feed which you can use for google shopping. So easy and useful. Highly recommend to all. You can get more help from Google staff and its easy for them as well when you use this app to creat a feed. Somehow it still shows pending status on app but google has confirmed that all products are listed. Something they need to see why it shows pending but in fact its already been approved. Other than that all good.

DONT DO IT! Does not work + TEMPORARILY CRASHED OUR SITE WHEN UNINSTALLING. You would think that a Shopify app would be vetted right? Really if you are going to put your name on something you should make sure it works,

Only allowed me to create a product feed for Canada, so I manually created product feeds for every country in Merchant Center. Then the app re-submitted products that were already active, messing up all my Google Ads campaigns.

I am using this app at the present time. Easy to install and easy to use. However, I am really hating this app because it does not work to well in terms of adding and populating products to my webstore. The products that I add keep getting stuck in 'Pending' limbo status as I like to term it; and staying in that 'Pending' status. I am hating this because this 'Google Shopping' app is not coordinated and not in sync with my 'Google Merchant' and 'Google AdWords' accounts. My products are already approved with my said accounts with Google yet they are still in pending status with my 'Google Shopping'. Why do I bother?

Never worked, products stuck in pending and there is a notification that is could take Google 10 days to review but Google support said the products never made it to them. Started a campaign somehow, wasted a bunch of money on who knows what it was advertising.

Installing this app is the worst thing one can do to his/her online shop. It is inexcusable that this app is provided by Shopify and there is a complete lack of support in dealing with all the issues created by the app. The only support I received was to be directed to Google support. If you have the "unsupported version" of this app, keep it. To save yourself frustrations and money, do not install the new one.

Terrible Terrible Terrible!!! Customer Service is the absolute worst. Nobody helps, all they tell you is to wait and wait. It's been over a month my products have been pending. This is ridiculous!

All products stuck in pending, it never worked for the store. Google actually suspended my merchant account because of this.

As with most people's experience with this awful app, it is an example of technical incompetence and lack of communication at all levels. Use Google Merchant directly avoid this middleman!

The worst. Just use Google Merchant Center. Products stuck in pending status for months. It is useful to sync but that's about it.

We have used this app for sometime now. We did experience issues with products in limbo, however, we looked at what these issues were in our Google Merchant Account. Once they were taken care of, everything flowed as it should and works for our 10, 000+ sku store. When customers are searching thru Google Shopping, most times they are one click away from purchasing. For our business Google Adwords brings traffic but no conversions. Google Merchant plus this Google Shopping app turns lookers into buyers. If your store and prices are configured properly, you will see a noticeable increase in conversions.

Same as everybody else, does not work. Mostly pending products and some disproved for no good reason. Would like to see Google offer a better Free App although it looks like paying is the only option to get good application.

Products are "Pending" for more than a month. Totally useless. I would give it a zero rating if I could.

Well, it's not a totally useless app anyway. But it just mystery unusable sometimes somehow. And when you ask the support, they just told you "It's Google, not us". For me, I know Google didn't do anything for the issue. I can tell.