Reviews for Google & YouTube

Ça a bien été mais un peu compliqué

I have had many problems with conversion tracking, in Google sometimes the status of my conversions is "Active" however, then alerts start like: "Requires attention - Enhanced conversions requires your attention" and "Inactive tag", so far I have not obtained a solution or satisfactory answer on how to solve it, I check my configuration and everything is configured correctly, I do not know what to do anymore, I have had a negative impact on my campaigns and sales conversions HI, I"m not seeing any active or submitted cases from you so far. Could you please submit a ticket to our support team so we can begin troubleshooting and can respond to you privately instead of publicly here? In the app, upper right 3 dot menu, click Get Support Or, bottom of the app, click Get Support Or, go directly here and submit a case https://support.google.com/merchants/contact/shopify_3p_support_app

This app has been extremely frustrating to use. I’ve spent a lot of time filling in ‘missing’ information using the bulk editor, only to find that changes often don’t save properly, meaning I have to manually re-enter details. I also contacted customer support about a ‘Mismatched currency in delivery information’ error affecting all our listings, but received no response. Overall, the app is overly complicated, with a poor user experience and no support. Thousands of merchants are spending their advertising budgets on this platform, so it’s disappointing that Google has not prioritised fixing these issues or providing adequate service in return. Hi, there is currently a bug on Shopify where we are not receiving the Age Group, Gender, Color, or Size from the Category Metaobjects. They are working on a fix and hope to have that resolved within the next few weeks. Unfortunately, our app is unable to read that data until they make the fix to their product export logic. Once this is fixed, you won't need to fill in the bulk editor data as long as you have it on the Shopify Category, Product, or Variant levels already. For Mismatched Currency, I'm going to reply on your case. It's a little complicated because your feeds have a currency applicable to 4 countries, but the shipping rates for each of those countries don't have all those currencies. You'll switch to Manual Shipping Sync, then edit the shipping rates to mirror this. Right now it's explaining that this product being sold in USD can't be sold in the UK because it doesn't have a GBP price and shipping rate

bom app agora é aguardar melhorar o posicionamento dos produtos

The Google Merchant app is fantastic for exposing our complete catalog to audience searches. Initially, it felt a little challenging to set up, but once it was done, the process became very smooth. The integration with the app is simple and straightforward. This also helps us place ads on Google as well. We are really happy with the app. Thank you, Google!

Perfect

i need support. I can et any help for almost 1 year now. almost ready to quit and not pay google ads as my #1 advertiser due to your system and lack of support. Hi - unfortunately your Merchant Center account has some issues that need to be cleared up. The Google & YouTube App doesn't have any influence in that account issue, nor do we even have access to that part of your account since it isn't part of the app or sync process. I'd recommend reaching out to Merchant Center Support to try and determine why you were flagged and how to resolve it. The team that responds to and reviews your account issues is not the team that builds and maintains this app.

Good For E-commerce

Buena

Best This Service best

Excellent

Love this App, it integrated well and has helped to show me where the business is coming from and the seamless integration for products is great.

Esto no funciona, lo tengo todo correcto y no me deja enlazarlo me dice: Permite el acceso a YouTube para poder usar la aplicación Google y YouTube. No tengo youtube ni voy a tener y aunque las seleccione no me deja. Hi - it looks like after writing this review, you uninstalled and reinstalled and now have connected properly.

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whjat a useless and informative video on a critical part of shopify setup I struggle to find good advice in your help always and this is the kind of BS that substitutes for intelligent thoughtful work TOO BAD YOU THINK THAT I am too stupid to readn and clearly you think of that for most of yoru customers Great that you show this is just a snap wihen it is critical to knwo what you are doing how you are spending money or wasting on google CRAPPPPPPPPPPPP OK, I'll admit, I'm not sure how to reply to this. I can't find your store that's using our app under this name, so I'm not able to look up any support tickets you may have submitted, or if your current app is already connected and working, or if not, what the issue might be. It seems like you're upset about a help video somewhere, instead of a help center you'd prefer to read through? If you could submit a support ticket through the app I think we'd be able to help wherever you're stuck. If you'd prefer to read through some instructions, you can follow the steps on the app during onboarding (each module you install will walk you through the install and setup steps), or read our help center articles here https://support.google.com/merchants/topic/13686797 If you'd prefer to write your own questions, you can submit a support ticket in the app, or directly here https://support.google.com/merchants/contact/shopify_3p_support_app Feel free to mention the video that caused you to write this review as well so we can take a look and see if it's outdated or condescending.

very accurate

GOOD

Muito top

Nothing works, no support. terrible

süper

Facile,intuitiva.

perfect

best app i love it

Shopify no me deja vincular Google Merchant Center porque dice que no soy superadministrador PERO SI QUE LO SOY. Tanto en shopify, como en Google Merchant Center y en el perfil de empresa de Google ¿Qué puedo hacer? Hola, parece que no nos enviaste ninguna solicitud de soporte antes de escribir la reseña. Enviar una solicitud a través de la app te habría dado respuesta en cuestión de días, pero enviar una reseña de 1 estrella tardará mucho más en solucionar tu problema y no puedo responderte directamente como lo haría un agente de soporte. Nuestros agentes podrían haber verificado tu acceso o incluso haberte conectado manualmente si hubiera algún problema con las validaciones automáticas. Además, parece que tu problema ya se resolvió. Por lo que sé, tus productos se están sincronizando con Google. Si sigues teniendo problemas, envía una solicitud a nuestro equipo de soporte haciendo clic en los tres puntos de la app y luego en "Obtener soporte", o haciendo clic en "Obtener soporte" en la parte inferior de la página de la app. Hi - it doesn't look like you submitted any support tickets to us before writing the review. Submitting a ticket through the app would have gotten you a response within days, but submitting a 1 star review will take a lot longer to fix your problem and I can't directly respond to you like a support agent could. Our agents could have double-checked your access or even manually connected you if there was an issue with the automatic validations. Additionally, it looks like your issue was already resolved. Your products are currently syncing to Google from what I can tell. If you're still having issues, please submit a ticket to our support team by clicking the three dots in the app and clicking Get Support, or by clicking Get Support on the bottom of the app page