Reviews for Cross Sell & Upsell by SSC

Tecaccessories

2022-09-30

United States

I love this app, we have beeen using it for quite a while. A recent update created a problem with double posting the cross sells on our site, and they responded and fixed it almost as fast as I can write this review. Top tier support! Edit 9-30-22: Once again they blow me away with their support. Had an issue implementing a new theme, and they fixed the issue, updated my version of their app (we were still running an older version) and tweaked the code to make it look awesome. A+ support all around!

Super helpful team and great app! Very happy with the service as had a problem with slow loading and they fixed it for me right away :) Would recommend.

Great app for upswell / cross-sell in three instances. Works well! Especially because it is customizable and flexible and smart.

Beautiful Photo Props

2022-09-05

United States

Tried this app, wasn't working properly so I immediately uninstalled. Was still charged for a full month with NO way to contact the company. I would appreciate if you would reach out to me to get this taken care of please.

A simple and easy integration into your shop! Many options for customizations when it comes to cross selling products. Equipped with an extremely helpful and responsive customer service team who are more than willing to help you with your cross sells!

The app is excellent and easily integrated into your store. The support team are extremely helpful, quick to respond and on-hand to help if you have any questions or difficulties setting things up. Couldn't recommend this app and team more.

This app is so easy to use! It has done exactly what we needed it to do and is very easy to customize to match our store's theme. D'Angelo and Jorge were a HUGE help with assisting with some custom display/layout - they were so quick to reply and provide a solution to the request we submitted. 100% recommend this app and their support team!

Great App very easy to use and very helpful customer service team if you encounter any issues AAA+++

We've been using the app for some time now, extremely easy to use and the customer service is fantastic.

It is a nice app and works well but they have a crazy pay-per-click pricing policy for upsells. They priced themselves out of the running and we found another app just as good for a set price.

This app is really customizable and the support team is top notch! They are fast in their replies and can help you customize the app even further. I would definitely recommend this app!

Just starting to use the app... So far so good, it enabled us to overcome a few issues ! I recommend!

D'Angelo is always quick to reply and helps us resolve any issues with how the app displays on the website. Highly recommend!

I have been using this app for over 2 years and it's been great. It is very easy to use. Their support is second to none! Very quick response and resolutions.

Great customer service! Our representative Henry, was super helpful and responded in a timely matter. Thank you!

The app works super well and the customer service is awesome, they help you out in a matter of hours!

Guys, don't use this app for now, I promise you will encounter something wrong. Some of the functions are broken. The team is fixing this, and it is hard to notice, but I promise it is not good to users. And it may take you days or weeks or more to fix once it happens to your store, so be careful! Mine has not yet been fixed till now for more than 1 week. I am a paid user $79 per month! I will update here when all is fine, I just don't want the other users to experience the same frustration.

Great app, pretty straight forward and very easy to use. Excellent customer service as well, very responsive!

I trawled the internet and added and removed several apps before I came across this one. I wanted a simple solution for a simple requirement- link matching items and make it clear to my customers that the item they were viewing was part of a bigger collection. Until I came across this app it seemed there wasn't a straightforward solution that I could install and manage myself, without having to send emails back and forth and attempt to connect to zoom calls with developers who had terrible internet and were unable to walk me through the process as I was unable to grasp it alone. Time is money and I am very impatient and I needed an app that was quick to set up so I couuld move on to the next task on my neverending to do list! This app seems to be exactly what I am looking for. Easy to install, fast, clear and straightforward responses from the developers who were only too pleased to help (nothing worse than needing help from a developer who makes it clear they have better things to do than answer basic questions!) I would 100% recommend this app, especially if you are a complete technophobe like I am!

Cross Sell helps us increase our sales at a very reasonable rate. Their tech support is extremely responsive and helpful.

This app is amazing and I think it truly has the potential to boost sales significantly. I've only had the app for a week as of now, but Cross Sell is already getting tons of clicks. Customer service is very responsive and helpful; I needed a way to programmatically set up cross sells, so I reached out to them and got a response in a few hours detailing a very satisfactory method of doing this. I would definitely recommend this to anyone seeking to expand sales and looking for great customer support!

We downloaded this app after previously using another one that we found was dated and hard to navigate. Since using this app it was super easy to select hand picked cross sells, the app was easy to use and understand, we found it more modern, and suited our website perfectly. We've had only one issue with the display pics on website, being a bit out of line (not looking how we wanted it to look) however we emailed the support team and got a super speedy response, henry was so helpful and fixed the issue we had straight away, super easy process! Really enjoying this app! :)

LOVE this app! The default Shopify product recommendations are a bit random, and Cross Sell has some amazing functionality that's converting so many more sales for us. Support was super quick and helpful too. Highly recommend!

Excellent app and great customer service. They helped me with everything I needed in no time. my shop looks much more professional now

Have had this app for a number of years, never had an issue, apart from a slight glitch today, which was resolved within 20 minutes of me contacting support ! Absolutely great service and this app works well for my website.