Reviews for Cross Sell & Upsell by SSC

Boathouse

2021-08-31

United States

Great app for the price! Ability to add cross-sells to both the product page and cart. Global selections make the process easier as well.

Cross Sell works!! It is very user friendly and the support is GREAT! It took me sometime to learn how I needed it to work for my business...but once I realized all of what it really offered it has been a great success. Customers don't have to think that hard or navigate far to see what needs to be added to their shopping cart.

This is a great app with a really responsive support team. Makes it really easy to add cross sells and upsell popups to your store, and super intuitive to use – we love it!

Woven

2021-08-12

United Kingdom

Amazing customer service by Petra, so, so impressed! I put out an email asking for assistance, fully expecting not to hear anything for days, however i got a reply within 2 minutes. Petra has been amazing since and got the product to exactly how we need it!

Great support and quick response. Help a lot to increase the order value.Highly recommend to use. :)

This is a really easy to use app and to set up, very effective and the support is super fast and very helpful

This app works very well and we have been very satisfied with all of the cross sales we have garnered. The company has been helpful with minor changes to the layout too. Very happy.

Extremely appreciate the Cross Sell Support team and the app! We have gone through a pretty complicated challenge. They stuck with me the entire time. Quick responses, quick actions, open to help and do what they can to make it work. Definitely would recommend them for sure!

This app is AMAZING! We've made close to $1000 in extra sales in the first 30 days we've had this app installed. This simple app is well worth the monthly subscription value paid for it. Thank you Petra and team for being so quick to assist us with the changing of our theme etc too! Very happy with the Cross Sell App and with their efficient and friendly service! Thank you Cross Sell for doing what you do! You're helping us do business better - Jasmine

Great app. Everything works perfectly from desktop and mobile version. Very profitable thanks to the upsell feature

I used this app to help to increse my ticket. It's very nice and have different options that helps to show related products

Great app for cross selling products. We just started to use and had some challenges for making it work. All these challenges were quickly solved by the support team of the app. We received answer before 24 hours which is great. They were so helpful during all the integration process.

reached out to support twice and they ignored my messages. I gave them plenty of time to respond but I never got one.

First Review: Totally Fake app on Shopify. There is 14 day free trial mentioned on the Shopify app store description. But actually there is no free trial at all. As soon as I downloaded the app, it redirected me to the Shopify billing and charged me $19.99. Please guys don't download this and get cheated. I am contacting them for refund Review 2: I contacted them for refund but still instead of refunding me they sent an email saying they have a 14 day free trial and you will not be charged if you uninstall before trial period is over. Then how the hell I am charged $19.99? Do u even have an answer for this. Mindless People Review 3: This is the first time I downloaded your app and I was charged immediately after I downloaded. Don't try to play games and refund my money now

This app works great. I needed some extra customization to make this app compatible with some of my products that are unique and Petra delivered. Big Thanks!

Love this app. Easy to use, and brings our 'average order value' up consistently. So easy to keep our website fresh and push the products we need to sell.

Save Rite Medical

2021-03-18

United States

For years without issue, I was using the cross-sell app (https://apps.shopify.com/cross-sell). However, today Petra contacted me saying the app needed an upgrade. Silly me for giving the OK to them during my peak hours of the day because now my customers cannot add items which were linked via cross sell to their carts. I have reached out to cross sell and they have no clue how to revert their changes. Therefore, I deleted their app and all my cross sells. If you are using their product, make sure you check your cross-sell products after they make their upgrade..

Great app and they made changes to liquid when I needed something custom. Does exactly what it says on the tin!

Super easy to use and style! Setup takes merely minutes and you're ready to go. New version that includes quick view is great and expands the customers shopping experience. Love it!

Easy to use and install. Looks great, functions perfectly. Just what we needed. Customer service is quick and helpful

Great APP and fantastic customer service - thank you Petra for your fast help implementing our desired changes.

I used this app to link lingerie products of the same set. Worked perfectly. Then I ran into some complex problems, emailed the team, they replied within minutes and solved everything perfectly. This is flawless support - full recommendation from my side!

This app provides a strong return and the service is best in class. We almost 2X our AOV with Cross Sell orders. This app gives a ton of flexibility in where you want your cross-sell to show up and how often you want it to show up.................................................

Cross Sell is a great app to increase cross-sales and improve the user experience of the customer's purchase process. We highly recommend this app, in addition to their fantastic customer service, they respond very quickly to solve any problems you may have with the implementation and they are very kind.

Cross Sell has truly delivered. It has more than paid for itself with the extra sales I would not have had without it. In my case, variants would not solve the problem of associating similar products with each other. But Cross Sell fixed that and now when a customer browses one product, they see the related products that actually make sense and it is paying off. Their support was great at installation, too.