Reviews for Cross Sell & Upsell by SSC

Lynn & Liana Designs

2024-08-29

Canada

Excellent app that has helped increase our AOV substantially! There were multiple requests that I've made to customer support over the last couple months and they've always provided me with excellent customer service and went out of their way to make the app as user friendly as possible for our site. I would highly recommend! Thank you Henry, Carol and team!

Highly configurable and solid customer support.

KEEBMAT

2024-07-12

Czechia

EDIT: they also have the audacity to dox your name in public without permission. broke add to cart on all chrome based browsers - no support avail online. cross-sell.js flooded /cart.js until shopify quit and either showed an empty cart or a too many redirects error whenever the add to cart button is clicked on any product. removing the app resolved the issue again. before that, articles below $1 were shown as "FREE" items to customers in the cross sell modal, which lead to tons of complaints.

Issy & Lilo

2024-07-08

United Arab Emirates

Great app. Great support service and fast delivery of customizations. Highly recommended

Blue Print

2024-07-02

United States

The most helpful! Thank you for providing great customer service.

Edie Parker

2024-06-26

United States

Great service and function!

We are long-time users and fans of Cross Sell. We've had the app since 2016...it's now 2024! As we've grown and evolved, Cross Sell has supported our growth along the way. Customer Service and Henry from tech support recently helped us with cart customizations. He saved me a lot of time by knowing exactly what to do. We are thrilled with the results so far - Highly recommended.

Awesome Job. Thanks for the amazing help! keep up the good work.

I didn't know what to expect and had this app sitting around for months. We finally got to work on it and tested cross-sells. The orders began coming in and increased over the months thanks to cross-sell. It is a very stable app, not hard to use and the customer service team is both responsive and knows what they are doing. I'm only using about 10% of what this app has to offer and intend to learn more of its features and implement the ones that make sense for us. Highly recommended.

I have used the support team from Cross Sell twice in the past two years, and they have been so helpful and efficient. Got my issues solved really quickly. Thanks so much!!

pītusa

2024-03-06

United States

Great product and also excellent customer service! I spoke with Henry who took charge and resolved the issues we were having in less than a day. He hopped on with us and showed us step to step how to use the product. 5/5 customer support!

Shop Priceless

2024-02-22

United States

Carol was of great help when I was stuck on a formatting issue. I appreciate the timely responses as well! Thank you!

We've been using Cross Sell & Upsell for several years. The app really helps us share important support products and services for our customers related to our data security solutions on the website. The staff at Cross Sell/Upsell are extremely helpful and responsive when we reach out to them.

SNYCE

2023-12-11

Germany

Great Cross Sell App with a great support team!

Over the past year, I dedicated myself to developing my Shopify store and personally integrating various apps. The process of selecting the right app and ensuring seamless compatibility among them can be bewildering. It's a challenge to find an app whose team not only comprehends your needs but also communicates effectively. Fortunately, I stumbled upon Cross Sell, and I must say, they truly understand their users! What sets them apart is their team's expertise, not just in grasping your requirements but also in making the necessary adjustments. They patiently discussed the app's capabilities and limitations, ensuring I was well-informed. Unlike many others, they are responsive and attentive to my needs, maintaining a professional interface while offering extensive customization options. Whenever I require further tailoring, they're readily available. I can't recommend them enough. They're more than just an app; they're an integral part of your team, dedicated partners who genuinely care about your success.

I love Cross Sell & Upsell. I have been using it for over 3 years. It has increased my average order value and upsells. The support staff, including Henry are very helpful and responsive. I Always recommend this Shopify App.

Diese App funktioniert einwandfrei und ist einfach zu bedienen. Und für die Kunden ein wichtiges Hilfsmittel um die passenden Produkte zu finden. Auch der Kundendienst ist schnell und zuverlässig...

Great Service & support highly recommend

We just started to use Cross Sell again and it immediately started to show results. It is very easy to use and assigning Cross Sells and Upsells to products is a smooth process. Also, the tech support is very quick to respond and works fast to resolve any issues. Highly Recommend!

Thanks for your review! 🎉

It works really well and the team is very helpful.

I recently did some site updates and noticed that my Cross Sell & Upsell app was not displaying products as I had hoped. I reached out directly to the app for support. Within a few hours - I had a detailed response from Carol at Cross Sell & Upsell. This included screen shots of my site with all fixes completed by them to display my cross sells as I wanted. This is a great app, but more importantly...I love the quick and thorough service I have received from them. I highly recommend them to any site needing to cross sell items to increase sales. Thank you!

Once again amazing support from you guys! I needed help duplicating all handpicked cross sells to my other stores (different markets) and I got amazing and quick help! Perfect app, easy to work with! Thanks

Great support, quick replies and all-round positive experience.

Carol was awesome! We love the cross-sell app!