Reviews for Cross Sell & Upsell by SSC

Shop Priceless

2024-02-22

United States

Carol was of great help when I was stuck on a formatting issue. I appreciate the timely responses as well! Thank you!

We've been using Cross Sell & Upsell for several years. The app really helps us share important support products and services for our customers related to our data security solutions on the website. The staff at Cross Sell/Upsell are extremely helpful and responsive when we reach out to them.

SNYCE

2023-12-11

Germany

Great Cross Sell App with a great support team!

Over the past year, I dedicated myself to developing my Shopify store and personally integrating various apps. The process of selecting the right app and ensuring seamless compatibility among them can be bewildering. It's a challenge to find an app whose team not only comprehends your needs but also communicates effectively. Fortunately, I stumbled upon Cross Sell, and I must say, they truly understand their users! What sets them apart is their team's expertise, not just in grasping your requirements but also in making the necessary adjustments. They patiently discussed the app's capabilities and limitations, ensuring I was well-informed. Unlike many others, they are responsive and attentive to my needs, maintaining a professional interface while offering extensive customization options. Whenever I require further tailoring, they're readily available. I can't recommend them enough. They're more than just an app; they're an integral part of your team, dedicated partners who genuinely care about your success.

I love Cross Sell & Upsell. I have been using it for over 3 years. It has increased my average order value and upsells. The support staff, including Henry are very helpful and responsive. I Always recommend this Shopify App.

Great Service & support highly recommend

Diese App funktioniert einwandfrei und ist einfach zu bedienen. Und für die Kunden ein wichtiges Hilfsmittel um die passenden Produkte zu finden. Auch der Kundendienst ist schnell und zuverlässig...

We just started to use Cross Sell again and it immediately started to show results. It is very easy to use and assigning Cross Sells and Upsells to products is a smooth process. Also, the tech support is very quick to respond and works fast to resolve any issues. Highly Recommend!

Thanks for your review! 🎉

It works really well and the team is very helpful.

I recently did some site updates and noticed that my Cross Sell & Upsell app was not displaying products as I had hoped. I reached out directly to the app for support. Within a few hours - I had a detailed response from Carol at Cross Sell & Upsell. This included screen shots of my site with all fixes completed by them to display my cross sells as I wanted. This is a great app, but more importantly...I love the quick and thorough service I have received from them. I highly recommend them to any site needing to cross sell items to increase sales. Thank you!

Great support, quick replies and all-round positive experience.

Once again amazing support from you guys! I needed help duplicating all handpicked cross sells to my other stores (different markets) and I got amazing and quick help! Perfect app, easy to work with! Thanks

Carol was awesome! We love the cross-sell app!

I am quite satisfied with the effectivity and performance of the App. Their support team is very helpful. Even in trial period I got many cross sells. I will keep the App permantly and recommend it to others

The Cross Sell app has been SO beneficial to my store, making it easy for customers to find coordinating products for the item they're purchasing. Carol and her developers were so gracious to work with me on a specific request regarding cross sells and quick views. She was incredibly communicative and I'm thankful for the support I received from her team!

The App works very good and the customers service is amazing. Very fast reply and extremly helpful. Big thanks to Carol.

Excellent app, and absolutely unmatched customer service, super helpful

Outstanding, quick and professional support. I had a slight problem with the settings, and something went wrong with the theme, and Carol from the support team helped me in no time. She escalated it to the technical team, and they made it work. The app itself is pretty good started to generate more conversions since day one.

This app has been working very well for us and the customer service is very helpful. Would recommend.

Great app and customer support! They assist you very well through email to fix your problems or requests in customization.

ONEofZERO

2023-07-13

Canada

Unable to attach promotional discounts to cross sell pop-up Limited functionality and customization

Very easy to use and quick customer service response, I've been using this app for several years now :)

Henry and his team are very helpful with the design aspect or any technical issues of their application on our website. It syncs really well with our store, happy to work with them. Recommended 100%

App works great and the customer service is very fast to respond! I needed an adjustment to the placement of the app and they fixed within minutes!