Apps

Reviews for Chatty: Livechat Helpdesk, FAQ

ATGERAS

2023-05-02

Australia

As a satisfied customer, I am excited to write a 5-star review for Emily and the exceptional help she provided me with. Emily's quick and efficient service was absolutely phenomenal, and she went above and beyond to ensure that my needs were met. I cannot recommend her highly enough. One of the things that impressed me the most about Emily was how knowledgeable she was about the app and its features. She was able to answer all of my questions and provide me with a comprehensive understanding of the app's functions. She was patient and thorough, ensuring that I had all the information I needed to make the most of the app. What really set Emily apart, however, was her speed and efficiency. When I contacted her for help, she responded promptly and was able to assist me quickly. She didn't waste any time and was able to identify and address my issue within minutes. Her professionalism and skill are truly remarkable, and I am grateful to have had her assistance. One of the standout features of the app is its FAQ section, which is incredibly well-designed and user-friendly. The app's developers have clearly put a lot of thought into making the FAQs as comprehensive and helpful as possible, and it shows. The FAQs cover a wide range of topics and are organized in a logical and intuitive manner. The app's FAQ section is particularly useful for those who are new to the app and may have questions about how to use its various features. The FAQs are written in plain language and are easy to understand, making it simple for even the most technologically challenged users to get up to speed quickly. I found the FAQs to be extremely helpful and was able to find answers to all of my questions without having to contact customer support. Overall, I cannot recommend Emily and the app's FAQ section highly enough. If you are looking for an app that is easy to use and has great customer support, then this is the app for you. Emily's expertise and dedication to her job are truly exceptional, and the app's FAQ section is a testament to the app's developers' commitment to providing the best possible user experience. If you are looking for an app that is user-friendly and has excellent customer support, then look no further than this app.

golashyourself

2023-05-02

Canada

I recently started using the FAQs app for my Shopify store and I am extremely impressed with its functionality and ease of use. The app allows me to create and organize frequently asked questions in a clean and organized way, making it easy for my customers to find the information they need. The customization options are great, and I love that I can match the design to my store's branding. Thank you for creating such a great app and for the excellent customer support (Abby)!

Kokolook from "Next Leap Ventures"

2023-05-02

India

I just configured this app and believe me its marvelous. Easy to install. Though there were a few requirements for personalization, to which Esther was amazingly good to help out until the query was resolved. Three cheers for Esther !!

DMC Wholesale

2023-04-30

South Africa

I am still relatively new to this App, but what a great experience so far. Set up is easy and support is there to immediately help if needed! Thanks Liz for your great and friendly service!

Kaenves Art

2023-04-30

Nigeria

First time using the app and we had a beautiful help from Jasmine who made us understand the app's functionality better and also assisted us to remove some features our company does not need in swift timing. YOU ARE AMAZING JAMINE. The app still needs some addition features to help make it the best but for now it solves a few of our problem as a company and we highly recommend it.

Tajané Cosmetics

2023-04-30

United States

Prakash went out of his way to help me with my FAQs questions and even went out of his way to help me add it onto my website cause i was having issues.

Charme du Nuit

2023-04-30

Spain

La aplicacion funciona perfectamente y el servicio de ayuda es genial, tuve una duda, me atendio ABBY y soluciono mi problema a la perfección. Muchas gracias!!

Swift Seal

2023-04-29

United States

Amazing support, Prakash is the best! Avada by far has the best support and assist you quickly and efficiently to get your work done asap.

Sound & Sleep Co.

2023-04-29

Australia

Esther was amazing and such a big help. Esther made my experience while using this app seamless and was always happy to assist and help me out in any way that she could. Esther was amazing and she made my day!

Footstalker

2023-04-29

Lebanon

lydia help really quickly, i appreciate that so much. thank you for your time and effort keep it up lydia

Kira Skin

2023-04-28

Australia

I recently installed this app and had some issues with the FAQ page not showing correctly. I reached out to support and Abby was incredibly helpful and quick to understanding the problem and fixing the issue within minutes. Love it so far especially since it's free, user-friendly, and the support has been good so far! Thanks, Abby!

EDRIANDMOSES

2023-04-28

Israel

Avada's WhatsApp chat FAQ is a helpful, user-friendly tool that provides quick answers and responsive support. Highly recommended.

Rinsebidet

2023-04-28

United States

Sunny was so helpful and corrected an issue I had when I switched over themes. I will continue to use Avada for my store because of this. Thanks Sunny!

Select Style Avenue

2023-04-28

United States

I currently added this app to my store - great, and pretty easy to use. I needed quick tech support for something minor, and they did it and answered within minutes. Also it works with my theme just fine. So far so good! Thanks guys

the-homeside

2023-04-27

France

J'ai reçu beaucoup d'aide de la part de Sunny lors de l'installation de l'appli ! Merci encore pour votre aide !

MIRRA JEWELLERY

2023-04-27

United Kingdom

I highly recommend this app as it is incredibly useful. The staff was extremely helpful, and I want to express my gratitude to Hana for her assistance.

Shopping Paradise

2023-04-27

China

It's really great! I love the software and the service is great, I would recommend you to use it!

Emma Sleep India

2023-04-27

India

Ver much helpful and fast, thankssssssssssssssssss great customer support and quick resolution. Great plugin

PersonArmy

2023-04-27

United States

The support team is the best and they are really nice clear and responsive especially Emilly she is really friendly and she helped me through every barrier.

Postcard Foods

2023-04-26

United States

Liz was great! Answered everything promptly, and had detailed answers with screenshots to help me understand

2023-04-26

United States

Customer service is very good! Prakesh helped answer all my questions and addressed some issues I had. Wish there were other layouts to choose from, but overall, a simple and clean FAQ to add to your website.

Pacific Petals

2023-04-26

Hong Kong SAR

It is a good app that we can use it online shop, and customers can contact us directly, and find the relative information for purchasing. and Good customer service from Esther.

OTYTech

2023-04-26

United Arab Emirates

you will get an easy and simple FAQ page that you can edit easily at any time with no effort or waste of time, you can also use the FAQ widget which is easy access to the customer, amazing customer support, personally, I had a very small comment on the FAQ page and jasmine from the support team helped me out as fast as possible, and made the page even look better. highly recommended specially that they have a free plan.

Emmery Skincare

2023-04-25

Denmark

Sunny war super hilfreich und schnell wenn man Hilfe benötigt. Die FAQ seite kann auch leicht angepasst werden und das beste daran ist, es ist kostenfrei und dennoch nicht begrenzt. Empfehlenswert!

SafeShade

2023-04-24

Indonesia

Amazing experience and support. User-friendly and very easy to integrate into my store. highly recommended